All reviews for Legacy Plumbing & Heating LLC

Legacy are Legends! Travis and Josh are my go to for all my plumbing needs. Their service and response time is awesome. I have a 20 year old system that started to cause a few headaches all at once. It felt like wack-a-mole but they kept coming back to help me troubleshoot until all was right, and they did it on short notice too! After doing some repairs they then installed a new hot water heater and that has been great. I’ve already referred Legacy to a few friends and family as well. Thanks Legacy!

We highly recommend this company! First Travis replumbed our bathroom and laundry room when we remodeled. My husband accidentally cut the Pex water line when we were tearing out walls and Travis saved us! He got here immediately and cleaned up our mess. Then he and Josh installed a heat pump which has changed our life! We are currently remodeling our kitchen and are thrilled to continue having their expertise. They are professional, do great work, and are not only dependable but work hard to be here when we need them. They are flexible, responsive, and we have absolute confidence in them. We feel really lucky to have found them.

Excellent plumbers! Travis and Josh were the plumbers for a full house renovation at our property in Ludlow. They are always on time and professional. Their work is clean and neat and they know how to install complicated bath fixtures and heating system components. As an architect and former licensed contractor, I highly recommend Legacy for any plumbing and heating work.

Josh was immediately responsive to our urgent call for a failed propane furnace. We had a same-day appointment to determine the extent of the services needed, had a quote within an hour, and have a brand new heating system as of four days later. They were prompt, efficient, professional, and generous with their expertise. Highly recommend Legacy's work.

Legacy Plumbing and Heating originally did some maintenance repairs in my home. Unrelated to the work they did, I have since needed 2 emergency repairs and chose them again. The service and work provided by Legacy Plumbing consistently exceeded my expectations . They are prompt, dependable and trustworthy!!

We received a call back almost immediately, sent a photo of the pin hole leak that was spraying water, and Travis was in the area and here within 1/2 hour. , Another half hour and the problem was fixed. Great job. Great service. Nice guy.

Our heat pumps/mini splits were installed fall of 2024 and they have changed our heating and cooling significantly. Travis and Josh are responsive to any questions and concerns. Installation was 1/2 day for our whole house. Love to support local. We look forward to utilizing their services as we look to replace our outdoor wood boiler.

I just found out today that the plastic pipes Josh used on my hot water tank are not up to code. Imagine the disappointment. I wouldn't ordinarily write a review but, I've had to call twice for problems and lets just say that Josh should not be in the service business. After finally asking Travis to come himself the issues were addressed. 3000 cash to have pipes replaced. I sure hope they are all done properly.