All reviews for JR Plumbing & Mechanical Services

My home warranty contracted JR Plumbing for a second look because the first company wasn't helpful in fixing the issue. Joel was sent and had our leak identified and fixed in less than 10 minutes. He was extremely professional and friendly. I highly recommend JR Plumbing, best experience we could've asked for.

Couldn’t ask for better service. I’ve used JR several times over the years for hot water tank replacements, valve replacements, and more recently a water line repair under my driveway. These guys are always very responsive and help you understand exactly what is being done and why. Happy to always refer to friends and family.

We woke up to no hot water this morning AND this is the first week of below freezing temps. I called J R Plumbing, who coincidently installed my water heater last year. They were able to come out and fix the problem at no charge. This is my forth or fifth time dealing with JRP and each time has been a great experience. Thanks a million J R Plumbing!

Joel, did an outstanding job. Really professional, and easy to work with. Thank you for the really excellent work

This review serves to compliment JR Plumbing and Mechanical and the outstanding service provided by Joel.

Joel was at my home in Chesapeake, Virginia today, Saturday, October 29, 2022 in response to a second opinion for American Home Shield. He called in advance to notify me of his expected arrival. Once here, he advised me of his role with respect to AHS. Following which, he asked me to explain what I was experiencing and proceeded to address the issue (washer drain overflowing). Although he faced several challenges in his effort to fix the problem, he diligently worked through them, even explaining everything to me as he did. Joel offered suggestions and recommendations, including ascertaining pricing for his recommendations. All in all, I am most grateful to him. In an era wherein it is extremely difficult to find competent, trustworthy and respectful serviceman, Joel has not only met the bar, but raised it.

Please express my profound gratitude and feel free to use this recommendation in furtherance of Joel and his career endeavors.

Sincerely,
Anthony Washington

Excellent! I recently hired JR Plumbing & Mechanical Services to update my bathroom plumbing for my new home in Norfolk. They exhibited the utmost professionalism and punctuality.

They were always available when I called and they completed the job efficiently and on time and the quality of their work was truly fantastic!

I highly recommend them!

Joel was awesome!!! He was prompt and professional!!! He went above and beyond in repairing my bathroom faucet and a stubborn clog that we had. He and his company will be my go to from this day forward.

Joel showed up on time and with a Great attitude. He not only took care of what I had called about but discovered a toilet valve leak that was costing me water bill expense I didn't even know about. He fixed it on the spot because he had the part in his well stocked beautiful new work van. Such a nice man and very knowledgeable about his trade. This business appears to be very honest and trustworthy and I will be calling them again for any future plumbing needs. Thank you Joel.

Joel arrived in the scheduled window. He was very knowledgeable , concerning the necessary repairs to our kitchen plumbing.
Repair was done promptly.
Having also used them in the past , I
would not hesitate to reccomend JR Plumbing , as we have always received satisfactory work from them .

Edwin was very professional and a great worker.

Price Right Plumbing company was dispatched to our house after we put a claim in with our home warranty company, two gentleman came and told our home warranty company that the leak happened because our flange “broke” on our toilet which would cost us $435.00 to fix. I disagreed with their observation after further inspection and called our home warranty to request a second opinion.

JR Plumbing and Mechanical Services came out and discovered the flange was not broken just not secured properly, so they put two more screws in to secure it and it indeed was the wax ring that needed to be replaced saving us $435.00.

I believe Price Right Plumbing was trying to get one over on us or they are just not experienced enough.

Edwin was amazing and did such a great job! We will be using JR Plumbing from here on out.

AHS sent this company out to fix a slow draining sink. The company contacted me in less then 24 hours and fixed the issue in less than 48 hours. Very impressed with the customer service from the dispatcher to the plumber. Special thanks to Joel the plumber that fixed the issue. He was very professional throughout the process and he explained the issue and how he fixed it. I would recommend this company to my friends and family.

Steven was my technician and I would love to say he was so wonderful to work with. He was polite, informative and patient. And most importantly he got the job done in a timely manner! I will definitely use this company for future purposes!

I used JR Plumbing several times in the past with my rental property and primary residence through AHS. I can't say enough positive things about Joel who was our technician. He did an excellent job repairing the toilet, kitchen faucet, and garbage disposal. Had a bad leak under kitchen sink, Joel immediately detected the cause and fixed it. He took the time to answer any questions I had and explained everything step by step. His professionalism, attention to detail, customer service, and level of knowledge were commendable. The product quality is consistently outstanding, exceeding my expectations every time. I had bad experiences with other Plumbing companies sent from AHS that I refuse to use again. JR Plumbing is second to none and is my “go to” company for any plumbing issues:)

Best company, Incredible service, Edwin went above and beyond. He was very pleasant and professional! On time, fixed the problem quickly and cleaned up. I will definitely use JR Plumbing again!!!

I am thoroughly impressed with the experience. From start to finish, the professionalism and politeness of the technician were exceptional. He took the time to explain everything clearly, ensuring I understood each step of the process. What truly stood out was their dedication to making sure everything was working perfectly before he left. I highly recommend them for their outstanding service and commitment to customer satisfaction.

Edwin was professional, efficient and very personable. He explained and was honest abour everything needed. He will definitely contact him in the future. I also want to thank the lady that coordinated the appointments. I had to reschedule a few time because of the condo association, and she was very helpful and patient with me. We highly recommend JR plumbing & Mechanicals Services.

Joel was the technician. His tasks included repairing one faucet, replacing a faucet and repairing the shower mechanism. I was thoroughly pleased with his work and professionalism. He called before arrival, had a pleasant demeanor, and a solid work ethic. I would highly recommend this company for your plumbing needs.

Edwin was amazing!!! Highly highly highly recommend!! Our toilet had a leak and Edwin replaced the part quickly and efficiently and left no trace of a mess! We had a nice conversation before he left, he is also a great human being. I would trust them with ANY Plumbing & Mechanical job! Thank you!!

Joel was very professional, punctual, quick, knowledgeable, and possess a very high caliber skill set. He has now taken care of my entire bathroom plumbing system on 2 separate bathrooms and I am satisfied with each repair. My family has now regained a sense of functionality that's needed when getting ready for the day and essential every day use. Will definitely recommend JR Plumbing to friends and family!

Thanks a lot for your speedy service! Joel did an excellent job in fixing a leak on our water heater supply line. The company was referred through our Home Warranty and was able to come out the very next day to fix the issue. Joel was very knowledgeable and provided advice on what to look out for in the future. Great customer service & I will definitely use their services in the future!

I called my home warranty company this morning and they assigned me to a company that wasn’t going to be able to come out until Thursday, today is Monday. I contacted my home warranty and asked them to assign someone that could come out quicker. They assigned me to JR Plumbing & Mechanical Sevices LLC and they came out within the hour. They repaired my leaky tub faucet quickly and timely. Jose was professional, polite and informative. He also without me asking saw I had a pressure problem with my bathroom sink and repaired it without me even asking. I would definitely request them for future service if I were to have an issue in the future. Thank you JR Plumbing!