All reviews for Amazing Comfort

Hello, I first want to start out with I am not getting paid to leave this review. The contractor, Amazing Comfort was called by my Home Buyers Warranty (AHS) at my request to come in for a second opinion. I received a phone call from James, who I can say is the most pleasant person to work with; his communication, his knowledge of systems and caring attitude about my concerns were top notch. His team, lead by Carlton were on time and provided me with a detailed assessment. Over the course of a week or so, several technicians were dispatched to my home. Shout out to Fred, Carlton and his helper who is a huge VIKINGS Fan in completing the install. The key to any installation is COMMUNICATION and Amazing Comfort nailed. (10 of 10). Knowledge of systems and my requirements (10 of 10). Technicians (10 of 10). Answering all my questions (10 of 10). I highly recommend this company for all your HVAC needs. Rest assure they will be my first phone call when my other unit requires an upgrade. Thanks again for an awesome experience.

Great service! James was quick to analyze the issue and repair it.
I will utilize this company once again.

Showed up on time, explained in detail the problem, made sure everything was good and checked to see if I had any other questions.

The technician was thorough and professional. We were most impressed with the service received.

The technician was very knowledgeable and professional. He diagnosed and corrected the issue quickly.

Tech was very detailed about the diagnosis. Part has to be ordered, so we still have no heat. Thanks

I called this company desperate during the heat wave on a Friday when my AC went out and they had a technician out the next day when other companies were booked until Tuesday the following week. The technician James was on time, very respectful, and also knowledgeable. He was able to diagnosis my problem quickly and got my system up and running. Will definitely use them again!

Absolutely the best! Fast affordable and reliable! I called and they were out the same day! I had to wait on my system to come but they got me in quick! House feels amazing and it’s only been running a few hours!

Fast and friendly service. 10 of 10, Would recommend! Quickly assessed and diagnosed the problem with my HVAC.

Technician showed up on time. They were thorough, and checked out the heating system. Very happy with the service!

Repaired through home warranty. Service and repair was completed within 24 hours. Couldn’t be happier with the service.

It was a very good experience working with Amazing Comfort. They were prompt in responding to our needs and their customer service representative was pleasant in her communication and ensured a technician was on site within hours. The technician was extremely knowledgeable and took the time to explain what the issue was and how he was going to resolve it. I will be recommending Amazing Comfort to my family and friends.

I really appreciate how amazing comfort stood by the work to ensure it was too satisfaction. Thank you Dave and Fred for the prompt responses and repairs to the HVAC system.

I recently had a great experience with Amazing Comfort (assigned to me by my home warranty company). Fred, the technician, was incredibly courteous, knowledgeable, and efficient. I had a lot of questions, and he took the time to answer every single one without making me feel rushed. That alone deserves 5 stars as I have worked with other companies that rush you and seem annoyed when you ask questions. He quickly assessed the issue with my AC and replaced the faulty switch, getting it back up and running in no time.

The only downside was the wait time as it took 5 business days to get the service appointment. That's a long time to go without AC in the summer in my opinion (1st world problem). However, once they arrived, the quality of service more than made up for the delay.

Overall, I'm very satisfied and would definitely use Amazing Comfort again in the future. With my AC unit nearing the end of its life, I know I’ll be needing them again soon! Thank you Fred!

Technician Was very knowledgeable with the current condition of the heater and diagnosed it very quickly as well as changed out the blower motor in an efficient time.

I had previously used a different service for the same intermittent issue which was obviously not resolved. Amazing comforts technician (I believe his name was Fred, I apologize if mistaken) took the time to provide clarity on the issue, handled all my questions and objections professionally and provided suggestions for better future upkeep, while addressing the core of my intermittent malfunction and was visibility thorough throughout the entire process to ensure proper functionality. I rarely write reviews because I often have had negative experiences from half-@ssed technicians and usually end up doing the work myself, but I wanted to express my appreciation to his dedication to quality service and share to help others find the same experience. Thank again!

Louie was very professional and knowledgeable. First time using this company and it will be my go to from here on out. From the service call, a call 30 minutes prior to arriving, and professionalism was truly worth every star received.

The technician was very knowledgeable. He fixed my issue fairly quickly. Inform me of what exactly happened.

Service technician was a pleasant reminder of what truly good customer service means and looks like. Also a great reflection of the organization to which he is employed!

Quick response, immediate follow up, Professional replacement. I had a 30yr old system that was on its last leg till it was replaced. My home feels amazing. Thank uuuuu

James the technician was not only on time, he was professional but friendly, curious, on time, and was able to explain to me exactly what my problem was.