All reviews for Mode Comfort & Air Quality

Mode has always been a great company for all our heating/cooling needs. They have worked with us for years and have always done a terrific job. We just had some additional work done in our home and our technician, David, was awesome. Can’t recommend these guys enough.

6/13/2025: Everyone at Mode Comfort and Air is fantastic. I can depend on Todd and his staff to educate me, walk me through next steps, and then remediate issues as expected. Nick, Jason, and Ethan stopped by and did all of what I mentioned. In my experience, it is tough to find companies you can trust. I trust them and always learn something after they leave. If I could give more stars, I would.

6/1/2022: Had thermostat issues yesterday and Todd helped me solve that problem. The unit stopped working today (fail safe worked properly due to clogged line). Jason and his teammate solved that problem today. Read my updates in their entirety. Money well spent. No one anywhere can top their customer focus, problem solving, and positive approach. Things will work in your favor if Mode is your provider.

Three month update (9/14/2021): Five stars. I have enjoyed our new HVAC unit. This is the coolest our house has been in years. The unit is efficient and I am saving money. I challenge anyone to find a business more focused on the customer. I called on a Saturday when I noticed excessive moisture on my other unit. They spent thirty minutes walking me through the steps I needed to take to ensure it was working correctly. Thanks to their advice, I was able to take action and monitor the system at no extra cost. I am looking forward to continuing service with them.

Mode Comfort & Air Quality’s end to end process is amazing. They could teach a Masters course on how to run a superior business operation. My experience started with Amy who listened to what I needed and walked me through their process. Jason and Tyler diagnosed the problem quickly. David and Tyler installed the HVAC unit. They were quick, quiet, efficient, friendly, cleaned their work area, and answered all of my questions with a positive attitude. Consider Mode Comfort & Quality for your HVAC needs. You will be happy with your choice.

Great communication and service! I love having peace of mind with their maintenance club keeping everything efficient and tackling any potential issues before they become larger ones.

Our tech Jason did an AMAZING job! Quick diagnostic and repair in 100 degree heat. Very reasonable cost to get our upstairs unit working again. I HIGHLY recommend Mode for all your HVAC needs.

We had been without AC for several days waiting for someone else. I called mode late in the day Friday. They had someone out Saturday by 1pm. Far faster than originally expected. Nick was nice, easy to understand and fast. Our unit needed a new capacitor and they were able to install it right then and get our AC up and running.

Jason was anwesome and gave a bunch of really helpful suggestions related to the issues I was experiencing. Great customer service and at an affordable price.

Mode installed an HVAC unit for me two years ago. Since then, my electric bill has dropped dramatically. I had my first inspection today by Mode's, Steve Florian, he was thorough and polite. So glad Mode was recommended to me when I needed a new unit. I am totally pleased with my choice.

Nick was very polite and efficient. He serviced both indoor and outdoor units quickly and with no disruption. Would highly recommend Mode. All of my interactions with all Mode associates have been positive.

Mode staff have always been professional and courteous. They never try to upsell me on anything, even knowing my unit is over 20 years. I have a maintenance package, so I get my HVAC system cared for 2X year. Tech Nick McMann saved us on Saturday. Hubs and I woke up to a warm house. Capacitor died and it quickly approaching 80+ in the house. Called Mode and I was 2nd listed for Sunday repair. I thought that was fantastic until I got a call back from Mode explaining that Tech Nick McMann realized he had to pass my subdivision on the way to his next call and would I like Nick to come by in 15 minutes to install a new capacitor. I'm impressed with such excellent same day service. I was out maybe 2.5 hours without AC. I highly recommend Mode Comfort & Air Quality. .

Jason Whitfield came over for our annual maintenance for Fall and did a good job, he also helped in getting my air filters changed for some which was overdue by me as I just didn’t have time..

Nick was just great! He explained things clearly, was efficient and thorough. Can’t recommend Mode highly enough!

Todd and his apprentice (sadly, I can't recall his name) were both great! Super professional, friendly, and fast. When it turned out my compressor had an oddball capacitor that they didn't have in the truck, Todd immediately got on the phone hunting one down, and had it retrieved and installed within an hour or so! I'm really impressed with Mode's (and Todd's) service and I'll definitely be contacting them in the future for any issues I have!

Very fast and fixed the issue that multiple companies could not. Didn't try to upsell me or tell me I had the replace the entire system. Everything works perfect!

Mode, in general, and Nick, in particular, have been amazing to work with. Incredibly honest and with terrific quality. I would highly, highly recommend them.

MODE is the absolute best company. I’ve used them for the past 15 years, ranging from minor repairs to a full system replacement. They are the most honest people around and they do amazing work. 10/10 for sure!

Our A/C went out on Sunday morning, used the text service on their site to contact them. They answered super fast and by 1:30 our A/C was fixed. Nick was super nice and professional. Also, despite being a weekend job the service was very reasonably priced. I will definitely recommend to all my friends in the future!

I was able to schedule the visit for the next day and the crew arrived within first 2 hours of my 4 hour window. My repair occurred to HVAC in 15 min and cost less than $200 (capacitor). Kind, efficient, professional, paid on the spot with debit card. Will recommend to all folks in my area!

Hired them to give a second opinion after my current company with whom I have a maintenance contract told me I needed an expensive repair. They came out and took the time to do a deep dive and confirmed that the repair was not needed and corrected a number of issues caused by the other company. Promptly fired my old company and will be using Mode from now on. Couldn't be happier with their service, professionalism, and expertise. 10/10 would recommend.

Jason did a great job, took care of the problem and explained everything really well. The work was reasonably priced. Would definitely recommend.

david was great! sorry i didnt catch the helpers name, but he was great too. i am very happy to have heat again, i was freezing for a few weeks there

We are beyond happy with the service that we received from Mode and David! He was polite, thorough, knowledgeable, and efficient with his work. He also recommended a solution to the same problem as another company, but at a much lower cost, and we think a much more effective solution. We would happily recommend David to anyone in our area!