All reviews for Heroes Moving and Storage

I moved from Alexandria to Richmond, and Heroes made the entire trip easy. Krista worked with me on my inventory, and she was so responsive and helpful with answering any questions. The FaceTime inventory was way easier to complete than any online ones since Krista was able to help me talk through how to pack different items. Scottie helped book my move and finalize day of logistics, and she also helped answer any questions to ease my worries going into it. The movers, Jason, Smooth, and Speedy were amazing! The truck was super nice and clean. They had all the supplies they needed, and they worked together so easily and efficiently. They were kind and focused on doing a great job. When I was waiting outside to stay out of their way, Jason brought me a chair so I’d be more comfortable. They were thoughtful and helpful from beginning to end.

I had two console organs to get moved involving three locations. They weigh 350+ lbs each, so doing it myself wasn't an option. Heroes completed the job with ease with the right specialized equipment. Communication was excellent and they stuck to the schedule as passed to me. And thank goodness they brought the right muscle! Awesome job!

Priced reasonable, quick response with questions I had - they gave me a time window and they were there during that time - they did what they said they would do - I can’t ask for more than that - highly recommend

Heroes movers removed a 1200 pound safe from my garage. Team showed up on time and they were amazing. Professional and courteous as could be. So grateful to the workers and Heroes Movers and Storage. 5 stars and highly recommended!

John J and Dom were great! They made sure to check in with me multiple times to make sure my vision for my poster board displays came true. They were very polite and I enjoyed how easy they made it for me.

The team from Heroes moving did a fantastic job moving our piano and large bedroom set. Courteous and professional. I highly recommend them. In addition the contact staff at the office were wonderful to work with.

Macy and Scottie,
Thanks for everything that you did in order to ensure my move went smoothly. You guys were great to work with from the beginning of the process to the end. Adjusting the inventory list allowed me to stay within budget. The guys (Bill, Jermaine, Joel, Speedy, Carlo, and Corey) who did the move were excellent. Very personable and respectful. Nothing was damaged. I really appreciate it and I will be recommending Heroes to anyone who asks me about movers.
Dan

The guys from Heroes moved a piano from a house down the block to our home. They were very friendly, careful, and the move took under 1/2 hour. The price was very fair and we would definitely use them again.

The team that moved us worked quickly and efficiently. They were so courteous and they laughed at all my stupid comments. Pricing was great as well. Highly recommend!

Great experience with Heroes Moving and storage. Prompt scheduling, curteous service, and positive interactions with each person I encountered. Scheduling was easy for moving our specialty furniture item. Highly suggest using them for big or small moves.

Jimmy, Kyle, Christian, and Cory provided excellent service. They were professional, courteous, on time, and treated our stuff with care. Would recommend Heroes.

I gave them a call and they were able to schedule me at very short notice, they showed up on time and their team was courteous and professional. The quote was very competitive as well.

First leg of the move review: Ed helped on the video phone w inventory. So kind and flexible. Never left me feeling like I inconvenienced him. Made changes several times and he always had a smile. For loading, there was a team of 4. Powerhouses they were. Most worked hard the whole time. All were respectful and pleasant toward me and our home. Can’t say how things were packed in truck or how they will be at unload, but I anticipate the same high level of service and kindness. 😊

What a wonderful group of people! I had the misfortune of contracting Covid right before our schedule moved. There was no hiccups with rescheduling, and we completed our move today flawlessly. Cory and Carlo could not have been a better crew for the job. Many thanks for your excellent service.

Heroes Moving & Storage did a truly excellent job with our local move: prompt, courteous, professional, and reasonably priced. The packing team was superb (only a single glass broken) and the delivery team was efficient and conscientious. They also did a great job moving our console piano; it didn’t even need a tuning afterwards! Hands down my best moving experience out of over a dozen moves over the years (including cross-country and overseas moves). Highly recommended!

We wanted our 5 ft. baby grand piano moved from one room to another in our home. The 2 man crew handled the 600 lb. baby with care. They placed it exactly where we wanted it and at the precise angle we requested. Donna and Scottie in the office were informative every step of the way from getting an estimate to the date and time of arrival and service.
Highly recommend Heroes Moving & Storage for your moving needs!

Heroes moved 2 pianos for me. They were prompt, knowledgeable, engaging, and above all, totally professional. They are the best, hands down. I highly recommend them for any and all moving needs.

Professional company! Very clean. The gentleman even wiped their hands with cleaning wipes before touching the unpackaged furniture. We got a text 40 min before their arrival as they said would happen. They even went the extra mile and stopped at the store where I bought the furniture to pick up the matching pillows to save me a 45 min drive. Thanks for your great customer service.

Scottie at their office was great to deal with on scheduling and the guys that showed up to deliver were on time and very professional, I'll use them for any moves going forward. Not to mention they were cheaper then that three other companies I called.

This is our second time using Heroes Moving and Storage. They moved our piano in our home and then when we had our floors refinished they helped us with our heaviest items so we didn't scratch our new floors. They are extremely thorough, professional and communicative. The movers that arrived were courteous and didn't damage our items or our floors. We would use them again and again. We like that you can do a whole house move or hire them for a few hours. Corey and Bill neatly stacked our furniture in our garage while we have work done at our home and we hope to see them back when we get it moved back into the house. Thanks Heroes Moving and Storage!

Kyle & Barrett were absolutely fantastic! Moving a baby grand piano is not easy but these two made it look so. Care was taken in protecting instrument and wood flooring. Professional in all aspects of move. Thank you so much!