All reviews for Climate Heating & Cooling

On time. Courteous. Knowledgeable.

Good, professional boiler maintenance

use them all the time for cheshire east school.turn up on time and they have all ways finished the job .

Consistently dependable and trustworthy in a complex business where answers are not always simple or “cheap”. You really do get what you pay for.....

I can’t say enough about climates professionalism, kindness, ready to please. Climate came and corrected an installment which another contractor who was a government contractor did and which caused a carbon-monoxide situation Due to incorrect installment. Climate was very cooperative and made me feel confident that the job will be done and was done correct. They were meticulous from beginning to end with installing my water heater. They showed up When they were suppose to. on time. everything about them was perfect. As a consumer who is hard to please - Climate passed my litmus text!!!

Paulette from Lanham, MD

Excellent service. My late mother always had a contract with Climate Heating and Cooling for more than 20 years. I, her daughter, now holds a yearly contract. I have only praise for the service I receive excellent, conscientious service, and cannot think of another vendor to use. I plan on keeping my contract current with Climate. Climate hires trustworthy and dependable technicians. I'm a happy and loyal customer.

I have been a customer of Climate Heating and Cooling for many years. Their techs were professional and their work was good. However, based on my last two maintenance calls I can safely say their quality has declined and I will no longer be using them to maintain our AC/Heating system. In the past we used to get detailed written reports. This year we got no such report. After their AC check we had to get another vendor to do the analysis, who actually ended up cleaning and doing the maintenance. Apparently the Climate Heating and Cooling tech did nothing.

After their most recent check on our heating system the tech turned off our furnace saying the CO level was too high. I appreciate that. However, we then checked inside the house with a CO detector (after turning it on back) and the level was normal.

After both their visits we had to get someone else who did the job they should have. In the first case, to actually diagnose, fix and measure the performance of our AC units. And second to check the CO level in the house before determining if there was a real risk and what the fix would be.

Lastly, they said they would provide an estimate for a new AC unit after the visit. They have done no such thing.

So all I can say is that it wasted over $800 on their visits since they provided no value. In both cases, we could have gone with other vendors (who we did do after their visits) but I picked them out of a sense of loyalty and past experience. I am done with them. They used to be good and I used to recommend them. No more.

Crooks. These guys sell snake oil. Not trustworthy. Buyer beware.

BEWARE! This company is not trustworthy and may be running a scam.
They also don’t guarantee any of their work. Would look elsewhere for your HVAC needs.

Company just add different service charge on top of $95 call. And yet, I have problem after paying $232 and Cooling system is not working. Be careful before calling them or verify are they gonna charge on top of $95 like lick-age checking charge, temporary free-on etc..It's totally money snatcher or rip - off

Called to say we needed intake and exthaust lines heightened from furnace. They sent man out and he said oh they didnt tell me anything. He wrote done model of furnace. Had been there maybe 1 min. We told him that we also had a problem with our furnace and he said he didnt have time to look at it and then charged us $125- total waste

Company is a rip off. They said the system had to be replaced at a cost of $5000 when it only needed a $20 capacitor. Highly do not recommend. The Climate mechanic never opened the condenser to properly diagnose the equipment. He automatically said it needed replaced.

We called to have the boiling pilot light lit and get our heating system going for the season. The tech who showed up said that "it was too dangerous to light" and told my wife we needed "to invest in a complete new system because this one was so old and outdated." Our boiler is older but has been working fine for the last 27 years it has been installed. I called Furrs HVAC service and they came out and lit the pilot and did a complete inspection of the boiler and said "it is an older system and might quit tomorrow or last another 10 years, but there is no threat of safety just because the system is older, it is mechanically sound." The Climate tech attempted to use fear as a sales technique. Get a second opinion.

After being a customer for more than 30 years, we've dropped their services. AC was not cooling right for past three summers and we spent $799 on assessing and pumping in more refrigerant that continued to leak out each summer, in addition to the monthly service maintenance contract fees, which are double what we pay with new company we selected. Received high quote to repair. Climate rep refused to answer email or call back after leaving several messages this August, and refused to cancel maintenance contract. House was warm and uncomfortable through heat wave. New company advised that failure to repair properly and timely ended up causing damage to compressor (which had lost oil). New company applied assessment fee to repair, which Climate did not offer to do. House is now perfectly comfortable for the first time in three years and new company fixed in record time, the way professional customer service should be.