All reviews for Vernon The Heating & Cooling Specialist

Vernon‘s technician was knowledgeable, took time to tell us about our system and made sure to clean up after his work was done. Extremely personable young man.

We have had regular service with Vernon’s for years and have always found their service techs to be courteous, knowledgeable and careful in our home. Highly recommended. This year our technician Marshall was friendly, courteous, knowledgeable and efficient. He provided us with a lot of helpful information and advice. Top notch!

Marshall came out and was professional and thorough. He got us fixed up with cooler air quickly and provided great suggestions on maintenance. Definitely recommend this company for your AC needs.

The folks at Vernon are absolute pros in all regards. Prompt, professional, cordial, and exceedingly competent in providing quotes, service, and follow-up. Customer for life!

Our AC went out over night following a storm. Sunday morning we woke up to a hot house. I called Vernon and a tech was out pretty quickly. He diagnosed the problem within minutes, swapped out a part and confirmed the issue was resolved. Great service. Polite and knowledgeable tech. Great experience. I highly recommend Vernon The Heating and Cooling Specialist for all of your AC and heating needs.

Mr.Zach Clatk is great at work and services. He explained how to become
a member.

Daniel came out to repair our HVAC unit today and it was a great experience. Super nice guy and he got our unit up and running again with a new thermostat. He noticed and repaired another small issue as well! I highly recommend!

Marshall was informative, respectful of my property and very thorough. He informed me that he was on his way and showed up as promised. Vernon HVAC is a quality company.

Bryce was excellent. Love Vernon, always find them straightforward and honest. Fair prices as well.

Yesterday Andrew from Vernon The Heating & Cooling Specialists in Sterling came out to service our HVAC unit and was amazingly knowledgeable & helpful. He showed me the inside of the area that requires cleaning, explained what he did, & how it was in great shape. He also educated me on our water heater. In 33 years he is the only one to actually teach me about our HVAC & water heater.

Andrew was polite, professional, & so bright that I plan to switch to this company.

They came same day and fixed my AC and the price was good. They did not try and sell me a new system and advised I would need a new one which I already knew. They were honest. Very happy with the service.

Matt was our technician and he was very professional. I was really impressed that he took time to clearly explained the condition of our AC system and what options we should consider in the future to avoid any big repairs. I definitely recommend Vernon for heating and cooling issues in the house.

Most recent service: Tech (Andrew) was on time, answered my questions, very friendly/professional and fixed a few things of concern. I'm very happy with the Service I received today.
Initial new full system install: The estimator promised a lot of stuff that wasn't delivered and installed. At first I was quite disappointed with the Service received. Turns out one of their service managers left the company and the site survey list of what I ordered wasn't correctly translated to the install team. After hearing about the miss-match of what I ordered -vs- what was installed, Vernon quickly sent over two (2) of their most senior personnel, a Senior Technicians and a Manager. All the equipment that was on my original site install survey, plus a couple of much appreciated
bells and whistle that were complementary. I would recommend them for Heating & Cooling to everyone.
Big Thanks to Morris Pastore (Senior Tech) and Matt Daly (Operations Manager)

Zachary Clark does an excellent job of assuring that our heat pump is working great summer and winter. Many thanks, Jim

Fast and knowledgeable service on a cold Saturday night. What's not to like. Andrew "done good!"

The tech Christian was very good at explaining things to me. He really helped me! He was so nice. Thank you very much!

We were pleased with Zach’s thoroughness and clear answers to questions. This is part of our annual maintenance plan. We also had questions about some issues from summer AC and he looked into those, too.

This company felt like a true family operation. From the receptionist, to the tech who came out, they felt like they were genuine. We just bought a house so we wanted to have the heating and cooling looked at. The tech felt honest and like he was giving us genuine advice. He didn't try to make a hard sell or push anything. We will definitely be using them for service in the future and when it comes time to replace our systems.

Vernon Hearing and Air Conditioning is exceptional. I have been using them for 28 years and they have always been completely professional and reliable! Matt, Zach and the other senior level technicians are top-notch! Ryan Jackson, the vice president of operations, has been an incredible and consistent specialist who has always made himself available for any questions, needs or concerns I’ve ever had.
They’re the best!

Another season underway and another outstanding maintenance visit by outstanding staff. Thank you Bryce, your superior service was appreciated!

Very good service. Fast, clean and a fair price. I have used Vernon for years always with great, prompt service