All reviews for Master Cleaning LLC

I had Will come out from Master Cleaning and I am beyond grateful for his service. We explained the issues we were concerned with and Will was confident that he could remove the strings and get the Carpets clean. After he was finished the rugs were perfect. Will was absolutely fantastic and I highly recommend him and Master Cleaning LLC to everyone.

Will was amazing. Great customer service and he got my carpet as clean as he possibly could with it being 12yrs old. I highly recommend.

Will was the representative that deep cleaned the carpet. He did a fantastic job and was very professional and polite. I told him what needed to be done and he examined the areas and quoted the price. After he was done, the carpet looked clean and smelled fresh. Great job Will!!

I will definitely use their service again.

Will was of great service. He completed the job within an hour. Very respectful and determined to get the job done. The carpet was nicely cleaned & job well done!! Thank you Will!! May God bless

Today I had the air duct cleaning performed. Will was excellent! He was very professional and personable. I highly recommend this company and I will definitely be using them again. Thank you so much!

First off I love the text service, as they text you an appointment reminder, let you know when they are on the way, billing and payment can be done through text, as well as receipt. Very convenient. I was able to get an estimate appointment within 48 hours and scheduled the cleaning same day as estimate was given. I am very pleased how clean my carpets turned out and how quick and professional Willard was. I would not only use this company again, I would also recommend it to friends and family to use.

Will was excellent and very professional with his work and customer service skills. He made sure at the end of the cleaning of my carpet that I was satisfied. I will definitely use Will and his company again.

Will was awesome and really went above and beyond for us! The end result was unbelievable...made the carpet look brand new, which was beyond what we thought possible, and Will really took the time and care to make sure it was done right. Would highly recommend!

Some times, I am skeptical about using companies who are not a popular name brand company. I must say that my experience with Master clean was very enriching. The carpet technician, Will did an amazing job cleaning my carpet. We had a family gathering this past weekend, and we received so many compliments on how well our carpet looked. I will definitely use this companies services agan.

I received a Master Cleaning coupon from Valpak in the mail. Their prices are very competitive as compared to other carpet cleaning companies. The appointment was between 11-1pm. Willard, from Master Cleaning, called prior to arriving at 11am. I greatly appreciate him giving me a call prior to arrival as it allowed me time to pick everything up from the floor as I could. The ones I couldn’t carry by my self, Willard was nice enough to help carry it with me and place it on top of my bed; off my carpet…I also greatly appreciate him arriving on time as I have had bad experience before from other companies not showing up at all at specified appointment day and time. Willard did a great job cleaning our carpets, and he was also able to remove the stains from one of our room. With this experience and customer care , I highly recommend Master Cleaning.

5 Stars
Will from Master Cleaning was professional and courteous from start to finish. He has great charisma and made the whole experience easy and pleasant. It’s clear he takes pride in his work, and being a Virginia Beach local born and raised, he knows the area well. Highly recommend his services!

Will with Master Clean did a great job cleaning our carpeted steps! He was very professional- careful with his equipment in a tight space. Great customer service - all around nice guy. I recommend them highly.

I am very happy with the outcome and the professionalism that WILL presented today. My couch of 20 yrs look like new and smells great . Also they have
great deal. I will definitely recommend them to anyone

Will is THE GUY to call!!! I needed my air ducts cleaned because they were terrible. I haven’t had them cleaned in over five years. Not only did Will do the job, he literally got all of the dirt and dust from inside. He’s super cool and easy to talk to. Call him to help you for anything. You won’t be disappointed. Promise!

Will was a pleasure to work with. He made sure to take the time to explain the pricing and the process. He stayed and made sure he did the job the right way. His pride in his company and his job were exceptional. He did a great job and I hope to work with him again!

Found this place by accident but so glad we did! Will was amazing, got here early, went above and beyond for us and very affordable! Our carpets have NEVER looked so good, we had some pet stains and some high traffic spots but after Will got done you cant tell at all. I highly recommend Will and Master Cleaning for ALL your carpet needs. We will defiantly be repeat customers!

Will did a great job cleaning my vents! Was very accommodating to my animals and listened to my specific needs and wasn't judgemental of my space at all!

Today, I had my air ducts cleaned by Master Cleaning and I couldn’t be more satisfied with the experience. The Technician, Will, arrived on time. He was friendly and extremely professional. He took the time to explain the entire process, answering all of my questions patiently. I was impressed with his attention to detail and the difference in air quality is noticeable. The pricing was fair, and I believe it was well worth the investment for the quality of service provided.

I had the pleasure of meeting and working with Will from Master Cleaning today. The day started off with Will texting me with an ETA and arriving on time. From the time we met, II saw how
personable and polite he was. I had a full day of work for him: complete house vent cleaning, dryer vent cleaning, and cleaning of 2 pieces of furniture at our new home. He quickly got to work. We soon discovered how dirty the heating/cooling vents were. Will took it in stride and worked nonstop until the job was finished. Next came the dryer vent, which turned out to be seriously clogged Another success for Will. Finally, Will cleaned our furniture, and it now looks great. Throughout the day, Will showed genuine concern for the outcome of the jobs. I am extremely satisfied with Will's work and would recommend him and Master Cleaning, LLC to anyone.

I requested a dryer vent cleaning and called to have them come after four. They were prompt and timely. When Will came over, he explained in detail what was expected and the cost… no hidden fees. He explained everything. Once agreed, he started and showed me how bad my dryer vent was. So glad I called them to come on by. The whole time, he was friendly and professional. As he headed out, he went through the payment process and it was very easy. Look forward to working with them again.

Definitely worth the money! Will was very knowledgeable and did an excellent job! Obviously these vents have never been cleaned so it was a lot of work for him! If you think yours need to be done don’t hesitate and call!