All reviews for Root Electric Services

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    5

    Root has been our electrical service of choice for several years. We called for a fan control unit replacement, and were pleased when Bill scheduled himself for the work. The repair was done quickly and reasonably. Will not hesitate to use them again.

    5

    It was obvious from the start that Bill Root, the owner and founder, and his staff genuinely like what they do. In our original call, Bill tried to walk us through the problem to see if it was something we could handle ourselves. When it was clear that they needed to come out to our Fairfax Station home, they scheduled a visit promptly. The Root Electric team was punctual, very courteous, respectful of the property and efficient. All took the time to explain things. We highly recommend Root Electric for its skill and customer service.

    5

    Root Electric is a great business to work with. Before they come out, you are given a estimate for the work to be done. They have always handled appointment with professionalism and courtesy. We are very happy to recommend this business to anyone. Thank you for the professionalism and courtesy that we have come to respect and expect.

    5

    Got 4 written estimates from Electricians listed in Fairfax county Best pick reports. Bill Root quoted the best price and was the most professional. Bryan was our electrician and he exceeded our expectations. I highly recommend Root Electric and will use them the next time I have work to be done.

    5

    I needed an technician to replace my outside laundry room light) so I called Root Electric, texted them a picture of the current light, They gave me an estimate and scheduled a day and time for someone to come out and replace it. Root electric got the replacement light. The guys showed up on time, replaced the light, made sure it worked, wrote up a ticket for me. The amount was right on the estimate. I was able to hand him a credit card and pay for the work right then. I am very happy with their knowledgeable professionals. J Jackman Vienna, VA

    5

    Root Electric has done a lot of work at my house. When I renovated my kitchen, Bill did all the electrical work and upgraded my service panel. The inspector commented about what a great job he had done. He most recently installed a couple of outdoor circuits for my outdoor lighting and added additional recessed lighting in my kitchen area.

    Bill is of extremely good character and highly competent. I can't recommend anyone more highly than Root Electric. I fact, they will be doing work on my daughter's house and additional work on my house.

    5

    Excellent work! Their work was quick and exactly what we asked for. Would definitely use again.

    5

    Just had a great experience with Root Electric. The two technicians, John and Casey, were very professional and experienced. Work went smoothly and was completed in a timely manner. They even replaced a light switch in the kitchen that had failed recently at no additional cost! Work completed was installation of a circuit breaker sub panel so I can power key circuits with a portable generator during outages, a common occurrence in my neighborhood. The entire process, from project description to payment, was painless. Fair prices as well, and the technicians arrived early for the appointment. I will definitely be calling Root Electric again for my future electrical projects or emergencies.

    5

    We called Root Electric initially to get some additional kitchen lighting installed. They came out and quickly and completely set it up, beyond what I had even hoped for. They became our go-to call for all electrical work. The techs were friendly, professional, gave us complete information, and did a superb job. In addition, we got scheduled right away and the work was done quickly. I'm sure we'll use Root as long as we have electricity.

    5

    I contacted Root Electric Services to get an estimate for a partial power outage. When Mr. Root called me he said based on what he understood about my situation that it was most like the fault of the power company and I should contact them first as there would be no charge for that. So, I did and he was correct and I appreciated his honesty up front. He could have just dispatched a team, charged me for their service, only to have them tell me it was an external problem. So his honesty and integrity is very much appreciated. The other company I called was ready to dispatch their team right away and did not bother to alert me. I am glad I waited for Mr. Root to respond before I called anyone in. I would certainly recommend Root Electric Services. Thank you.

    5

    Yesterday had Root Electric install an EV charger in my garage. They showed up at the appointment time and completed the installation in less than the estimated time. All the work was done as per the prior walk-through and at the original estimate. Loved the fact there were 'no surprises' and the work was done professionally and the work area was very clean upon completion. Their pricing was also in line with other bids I had received for the same work.

    Several years ago I used them to install new pendant lighting in kitchen. I happily give them highest rating and will continue to call them with any future electrical needs.

    5

    Excellent service all around. Bill Root III came out and provided an estimate, and answered all the questions I had. He was very patient and professional with me. The estimate was very detailed and an excellent price.
    Root Electric did an excellent job coordinating the schedule with me, their technicians, the county inspector, and the electric company so that everything would be completed the same day.
    When the work was performed, the 2 technicians arrived and got right to work. They were very thorough, professional and got all the work completed with no issues (no issues from the inspection either).
    I would definitely recommend this company and will use them again.

    5

    Root electric and technician Noah did a great job installing my EV charger. They reviewed all the technical documents, quoted a fair price, and minimized drywall cuts to complete the job.

    5

    I highly recommend Root Electric. They initially did some crawl space circuit installs through JES and I was impressed with their professionalism. I contacted them about some additional work which included upgrading the main electrical panel and installing an EV charger. Bill was thorough in explaining the work involved and was very personable. The team that performed the work was top notch. Not only was it completed true to the estimate but it is clear they take pride in their work.

    5

    Bill & Team (Noah/John & Andrew) truly delivered! End to end superb customer service. Bill is very responsive - Noah did a tremendous job detailing the scope of work - then John & Andrew flawlessly were able to hook up a dedicated 240v circuit to our outdoor sauna. Very pleased. Thank you Root Electric.

    5

    I contacted several electricians seeking a quote to upgrade an outlet for a new dryer. The owner Bill Root contacted me the next day and walked me through the repair scenarios and gave me a cost estimate-- very knowledgeable and helpful guy. His repair team showed up on time a few days later and did the job in an efficient and professional manner. I will definitely use Root again and will recommend them to friends.

    5

    Root provided a virtual estimate to replace one external receptacle and add a new one on the back deck. They got the work done in a timely manner. Employees were very friendly and took the time to explain what they were doing. This is a very easy company to work with.

    5

    Bill came in and gave a very knowledgeable quote and was able to point out concerns that would have put me in a very difficult position had I have gone with a different company. He was able to offer alternatives and set me up with exactly what I needed for my house for now. The crew that came in were incredible did the job quickly professionally and left me with exactly what I asked for. Even in a difficult situation where they had to fit something into a shallow wall kept any drywall cuts or anything to a bare minimum.

    When I finally have the ability to remodel in the future, I'll definitely be reaching out for the final things I wanted done that couldn't be done now!

    5

    We've used Root Electric for all of our recent electrical projects such as installing ceiling fans and are consistently pleased with their quality work, service, and trustworthiness. The owner, Bill Root, takes calls directly and is very customer-friendly and honest. We had Bryan come to our house recently to install a ceiling fan in our daughter's room and he was very friendly, professional and did a great job in just a short time. We would highly recommend this family-owned company.

    5

    Root Electric installed 2 sub panels in our home. Bill was super helpful during the initial visit and was responsive to my follow up questions. Installation was professional, super smooth, efficient and done to a high standard. Would highly recommend Bill and his team to anyone needing a trustworthy master electrician to help with their project.

    5

    Root Electric performed superbly. From replacing 18 fire/smoke alarms to replacing outdoor light fixtures, their performance was top-notch!