All reviews for SERVPRO of Auburn/Enumclaw

Had a great experience with them! Nice and friendly and quick. Appreciate the service. Ninoska, Darren. Eduardo. Elijah, and Trennaesce!

excellent service and they found my mother's picture which is irreplaceable. thank you all so much!!! Ninoska,Trennese,Darren,Erick,
Robert,Milton.

Amazing team! Love Ninoska and her whole team, Arturo, Katy, Denis, Manuel and Keith.. I couldn't have asked for better.

Yeah the crew that cleaned my stairwells did an excellent job. Mario, Mason, Janette, Katy, Nanoska, Cynthia, Elli, Gustavo, Laura, Devis, Franco, Moses.

Very please my washer overflowed and water went everywhere. Servpro came right out assessed severity of all the water damage advise me of their plan of action I said ok and they went to work. They kept me informed on the progress and made sure all areas were completely dried out.

Patricia, Joanne, Heather, Katy, Eduardo, Arturo, Neimaih, Richard, Hector, and Angela did an excellent job at water mitigation and clean ad pack uo during our time of need.

James and Glenn were awesome! I was told our granite counter tops would likely break and couldn't be saved. These guys did a great job and saved them. Couldn't be more happy with their work. Thanks guys!

Heather and Allen were excellent technicians. We were navigating a loss in our family and they helped make a challenging time less stressful. We would certainly work with them again.

Had a Rav4 with a water leak that had some organic growth present in car. Ninoska, Trenness, and Arturo came out and performed a 5 step remediation process with deep cleaning. Vehicle looks great and tests were done to verify growth is not longer present. Thanks

NinosKa, Loanne, Darren Arturo, Rudy Trennesse are a FANTASTIC team at Servpro. They are hard working, efficient, and stayed late to get the job done!

Trenesse,Luanne,Heather,Darren,Eduardo,and Daniel the pack out crew are the best workers ever! Polite, courteous, eager to help, very professional. Would definitely recommend!

I contacted Servpro puyallup/Sumner to do the mitigation due to water damage and mold. Nicole handled the claim professionally and organized the cleanup. JJ and Nika the technicians arrived promptly and did an an awesome job. Entire operation from deploying the barrier to cleanup was done very thoroughly and professionally. Communication throughout was excellent.I will recommend their services anyday.

Our upstairs bathroom flooded and the water got into our kitchen. Abe and Gleen came same day in less than three hours of calling the customer service line. Abe and Gleen were super nice to us. They explained the whole process and how these situations work. Great experience with Abe and Gleen, super hard workers and couple of the nicest folks I’ve met.

Trenesse and her entire crew were professional, timely, and extremely conscientious about their work. They responded to our need for fire and fire extinguisher mess clean up so quickly. They truly save the day for us.

The service Servpro provided was unreal. I did not think that customer service existed anymore these day's. We had a fire at our home and these folk's showed up it seemed before I was off the phone with my insurance agent. I have had past experience with contractors on a few remodels that ended very badly. Needless to say I was very leary. The crew was amazing. From start to finish I had no worries. What a great experience under bad circumstances. Top notch service.

Great job Team very kind and professional and efficient and careful.Luanne is a very good sweetheart and good leadership.They brought back all if my belingibs abdcwere placed perfectly.Trenesse, Luanne ,Ninoska, Katy,Darren,Leuma and Manuel highly recommend this company and Team. Such Great people

JJ and Glen definitely deserve a raise! They were so professional and helpful. JJ took so much time to explain things to me and answered any and all questions. They do this kind of thing everyday, but they understand we do not, and have so much patience for that. Just an all around a great experience in a time when it can be very stressful. Thank you for being so kind to my child he thinks you guys are super hero’s who came to save the day! THANKS SO MUCH JJ and GLEN!

ServPro was super fast to get out here when we needed them. They always arrive when the indicate they will and have been absolutely wonderful to work with. We had Abe and Kamal here today doing demo; they were very professional and kept me in the loop as things were evolving. I would definitely recommend ServPro based on my experience.

Our team, Nicosia, Milton, Eric, Arturo and Robert were amazing with our packout! They were professional and kept us updated at all times about what was going on. I would recommend them to everyone!

Hugo and Christian, assigned to my water damage case, were amazing! They were courteous, knowledgeable, and professional, and they kept me up-to-date on everything that was happening, and what to expect next. I would give them 10 stars if I could!

Net Promoter Score of 10. Doug and James were fantastic. Great communication and smooth process to schedule the appointment. Their actual service was above and beyond expectation. Friendly and professional and they provided us with pointers for future maintenance and flooring care. We have had years of kids and pets and flooring wear and our carpets now look like new. Truly a rare and valuable experience. Thank you Doug and James for making momma happy!!