All reviews for Valley Pump Inc

Stopped by to pick up a well filter. These guys do amazing, great work. Have been a customer for years. Joe is not only extremely proficient but the nicest guy ever. You can't find better.

Josh and Brian performed all work in a courteous and professional manor.I have dealt with Valley pump for 30 years now. They have always exceeded my expectations. Thank you to the team at Valley Pump NW.

We called Thursday AM and Kyle came right out and had us going again in an hour. This company has it all together. We feel incredibly safe with our well maintenance.

Had an issue with my well pump. Came out quickly, assessed the issue and made the repair within an hour. Great turn around time, very professional. Would definitely recommend them.

Valley Pump came out and installed a pump system during new home construction. Their system has functioned perfectly for nearly 22 years. When the system had a minor malfunction, they were able to diagnose it on site and fix the problem. Friendly and still in business, the perfect combination.

From the start, this company was polite, professional and very accommodating. Friendly receptionists, informative and knowledgeable help on the phone. The technician who arrived was professional, quick and taught me about our well system. Overall very pleased and happy customer. THANKS!!!

Valley Pump is just about as good as it gets. Their knowledge, kindness, and responsive is what earned them 5 stars to me. These folks know how to take care of their customers and do good business. Moving forward, I plan to use Valley Pump forever. Thank you Joe, Martin,Gray and team for going above and beyond to help.

Had my well flow rate tested in Auburn and we really enjoyed the service. Everyone we encountered on the staff was very friendly and helpful from the folks on the phone to the tech and everyone that helped us get our test results for our realtor during the holidays.

Very honest company who I found great to work with when my jet pump needed repair. Everyone from the front office through to Dave were very responsive and great to deal with. I would use them for any service needs they cover.

We had an emergency "No Water" issue at a rental property today - called Valley Pump and Alex was on site in under an hour. They quickly diagnosed the issue and set us up with a new submersible pump and tanks. They are honest & fair, and we would definitely recommend Valley Pump to anyone for their Well Water & Pump needs.

Thanks Valley!

In a potential home purchase process we had concerns come up about the well and associated equipment. As a first-time private-well homeowner I greatly appreciated how effective and generous they were in educating me about the risks and possible solutions. They were able to provide really valuable information on the nature of well performance in that area of our geography over the phone. They're obviously experts in their field. I'll definitely be using them again for anything that does come up.

These guys know pumps and wells. We have used several times; the first time they came out the same day we called to replace our old pump and they installed a water filter. Just recently we called them out, because well lines had leaks, now 25 years old, had been installed improperly by previous owner. Again Valley Pump showed up the same day. Alex and his guys had to dig deep, to find the line and repair the leaks. He always has a smile and goes the extra mile. I am so thankful we found them.

My well stopped working, so I called and spoke with Martin. He was able to walk me through a few things and set expectations as to what might be needed and the cost. Ultimately Martin was able to help me identify the issue, had the correct parts in stock, and got me up and running same day. He was thorough and clear. Very much appreciated working with Martin and Valley Pump.

Our well was failing. The pump would cycle on and off. The system would not hold pressure. The symptoms were of a failed or failing pump and or motor and perhaps a check valve. Josh and Brian, on their way back to the shop after a long day, detoured to our place to troubleshoot the system. The next day they finished their scheduled job early. They coordinated with the shop and parts and supplies were ready for them to pick up for out repairs. They headed to our place and in the pouring rain, tested the pump and motor, replaced a check valve and replaced the old failed well pipe and returned our system to service. Outstanding customer service. Thank you!

I've used Valley Pump twice now and they've been responsive and professional both times. In fact when an issue comes up with water or plumbing my first thought is to give them a call to see if it's a service they provide. I absolutely trust these guys to do it right and to be transparent about the entire job. They're the best I know if in the area.

When we were out of town, our house sitter called to tell us the well had broken. We called several companies who told us it would be several weeks before they could come out. Valley responded immediately and came out that day. They discovered that the gate valve was faulty, replaced it and took care of everything. We were so relieved to be able resolve the problem from afar, quickly and professionally.

An outstanding company with professional and knowledgeable techs. A simple well pump replacement job turned very difficult, but my two techs worked the problem and saved the day. It turned out the level of corrosion on the top of the well PVC tube was so bad they couldn't thread it to pull the old system out. With some long arms and smart thinking, they were able to rig a system to pull it out. Professional and knowledgeable! I highly recommend them.

I appreciate there honesty and integrity

I had them come out and descale and bail my 30+ year old Well. The original quote was for $2076 ($700 less than the other guys). They arrived on time, performed the work as they had described, and in the end ended up charging me less than the original quote.
The reason why was because they didn't have to descale as much as they had originally thought. They had enough integrity to readjust the price. I commend both the well drillers(who did the work) to the fine folks working the front desk for their honesty.
Also, my well is working better than it has in a long time.

Thank you Valley Pump Inc for your fantastic service and competitive price. I would gladly do business with them again!

Valley Pump installed a water softening and filtration system at my house in Enumclaw. They did an awesome job and the water problem I was having is solved! The whole team at valley pump was great, the customer service was awesome and everyone was very communicative and friendly. I will be recommending Valley pump to anyone I know that needs help with water or a well. Thank You for the great service.

Valley Pump was recommended by a friend a few years ago. I reached out in the beginning of this week to their dispatcher Dave, who walked me through the symptoms my well was performing. The owner Joe Alcorn, was out yesterday to replace my tank. As I have only had a well for 3 years, he educated me on everything I needed to know to understand my system and performed a clean install of a new tank. I would recommend Valley Pump to anyone in need of service or installation of new material!

I have been trying to find a good place to take my water testing for my daycare and I have had issues at every place not being open or rude. I found this place on line and gave them a call the office lady was extremely nice and I headed over there . This place is easy to find very clean and professional. Both ladies in the office were very friendly and kind, and also very patient. I hadn't had my coffee today I had forgotten a lot of stuff but they really worked with me and they help me with my forms which was very helpful since I've struggled with that in the past. I will continue to use this place for my water testing needs as well as any other service they provide. If you're looking for somewhere that still has compassion, professionalism, and a job well done, These guys are the one. Highly recommend 👌