All reviews for JBN Remodeling LLC

Stole deposit and never showed up to perform work

Worst company ever. Do not recommended for anyone. A real nightmare.

JBN was never on time and did not have the skills and team to perform the tasks as they claimed. I have requested to return my deposit on August 5, 2021 after they failed to complete a single task laid out in our contract after repeated delay. Today is August 26, 2021. No one at JBN is able to provide a resolution.

My contract with JBN is to remodel my basement, which is supposed to be a two month project from early July 2021 to late August 2021 . It included replacing 7 windows and 1 door, replace stairs, sand and polish floor, put in drywall and add insulation. They told me they will assign a project manager on site to supervise the project and have a system where I can log into track project status and progress. On that basis, I signed the contract on June 1, 2021 and paid a deposit of $6,467.

Between July 1, 2021 and August 5, 2021, JBN showed up twice, each time for less than 1 hour. During these times, they took out the old stairs and one window and damaged the window frame. I called and emailed JBN multiple times asking for a detailed work schedule. Every time I called, there appears to be a different person answering the phone. There is Kimi, Lisa, Steven, Jose, and Johnson. None of them can tell me who is my project manager on site and when they can start on my job.

I put my basement stuff in temporary storage and expect a baby soon. So I must finish the basement before September and cannot tolerate JBN's inability to perform their work and lack of communication. Therefore, I need to find another contractor to work on the job and get it done before September.

I started requesting return of deposit on August 5, 2021 and followed up multiple times. JBN never responded to my requests with a resolution as of August 26, 2021.