All reviews for Randy's Heating

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    5

    Job was done quickly and clean. Any needs in the future I will contact them again

    5

    Randy's installed both our water heater and furnace. They truly have great pride in their work and excellent customer service. Both installations went over without any issues and their prices are very reasonable!

    When our water heater started leaking we called Randy's up early in the morning and he sent over Ahmed to help us out. Within the hour he was here fixing our water heater. Ahmed was professional, efficient and kind!

    Definitely would recommend Randy's Heating to anyone!

    5

    Was alerted of technicians arriving earlier than scheduled; technicians were kind, courteous, and efficiently completed tasks. Explained all when completed

    5

    After reading all of the wonderful reviews for Randy's across every site, I have to say that they absolutely live up to the hype! Everyone who we've worked with have been on time, extremely professional, knowledgeable, and truly cares about delivering the best service and best outcomes for you and your home.

    5

    The technician did a great job in servicing our furnace.

    5

    Excellent sales and service on a new install. We love the ease of use with this ductless unit we purchased. The installers were extremely knowledgeable and answered all of my questions. We highly recommend this company.

    5

    Always great service and prices with Randy’s Heating. They are the only company I use for my havc needs!

    5

    Randy and his team are true pros. I've lived in Kitsap for almost 30 years as a homeowner, and I won't work with anyone else but Randy's now. After recently purchasing a new home and getting into the cold season, we quickly discovered a number of issues with our heat pump and air handler. Randy's tech Shawn was extremely knowledgeable, easy to communicate with and quick to address configuration issues with our air handler. As with many things, addressing one problem can uncover a separate problem. I called Randy's guys three times in the span of one week, during the coldest temps in this area in over a decade, and they quickly showed every time I called. They rebalanced my entire system, finalized the configuration on my heat pump and air handler, and didn't charge me a penny. Four visits over the span of a month, and it only cost me one diagnostic fee. These guys are clearly out to take care of the customer, which is more than I can say for some companies.

    Great folks, great prices, and they work until things are right. I won't work with any other HVAC team now.

    5

    Randy's heating installed a fantastic new system in our house, replacing baseboard heating. The savings on electricity was noticeable on day 1. Also, our temperature in the zones covered is much, much more stable than ever before. We appreciate especially the professional look to the system. There are so many ways it could have not gone right; however, the technicians really took their time to install a system that runs as good as it looks! Thank you Randy's Heating!!

    5

    Very professional honest. They get the job done. We don't stress when there here working

    5

    Great team, great service! I had a failed mini-split system that needed replacement, and Randy's Heating showed up when they said they would, proposed a couple different solutions, and once we agreed on direction they were there the following week to install.

    Installation was well-handled by the installers, and although there was a small issue with one of the units, they took care of it immediately. Randy himself was there to supervise throughout the project, making sure my needs were met.

    The work site remained clean throughout, and my office and garage are once again warm (and much quieter, too)! Thank you!

    5

    I had Tye Grewell come over and provide me with a quote. He is the most experienced and knowledgeable and so professional on explaining in detail how everything works. Made me feel like he could be more a friend than a sales representative. Highly recommended this services over all!!! Thank you TYE!!!! Keep up the good work!

    5

    Randy's has serviced our home for years, and when it was finally time to replace our heat pump it was a no brainer. Randy and his crew are knowledgeable, prompt, easy to work with. Our install was completed in just one day. Tyler was our "go to guy" from the quote, scheduling, and answering all our questions. I 100% recommend Randy's if you are looking for a new system or just a tune up on your old one. Thank you Randy's Heating!

    5

    Kyle was patient and took the time to explain everything to me. In addition, Ian was wonderful.

    5

    Quality workmanship, great customer service!
    Highly recommend Randy's! We recently needed to replace our old heat pump and Randy came out to explain our options and give us an estimate. From start to finish this company was a joy to work with. I actually got a live human on the phone, lan, who was professional and helpful. Randy was able to come out within a couple of days and spent a lot of time explaining different systems and we decided a mini-split system was our best option. The crew, Casey,Jordan, Travis and Tobias completed the work in a few days. They were punctual, friendly and professional and left my house cleaner than when they got here! Final price was exactly what Randy quoted and very reasonable.
    Will definitely use again!

    5

    Service was quick, efficient and friendly. As always. Highly recommend Randy’s!

    5

    I can't say enough good things about Randy's Heating and AC in Bremerton, WA. I had a heat pump installed in August, 2024. The three guys who simultaneously did the work were efficient, worked hard and were very friendly. I was impressed how all three said what a good boss Randy was to work for. Randy also showed up at the house and checked how the installation was going. When he noticed that one of the parts to be installed had a significant flaw, he personally drove down to Tacoma from my house (100 miles round trip) and returned with a replacement the same day so the guys could finish the job. Randy's warrantee for both parts and labor was WAY better than the other company's bid (from Costco). Since then I have had outstanding support, particularly from Tyler and Kyle. If you don't AT LEAST get a bid from Randy's Heating and AC, you will not get the best heating/AC company in the greater Bremerton area!

    5

    After lengthy phone calls, finally found Randy's Heating to respond to our 7 year occupation of 35year home- Trane XE1000 heat pump problem with the pump fan running continuously 24-7. I was quoted a price of approximately $158. Service- plus possible parts.
    ( I noted the thermostat batteries were bad- replaced them, then noted the fan problem after resetting the date & time)
    They were able to come out the next afternoon!
    Logan showed up before 3 pm. I indicated the concern- he was able to locate the problem after a short amount of time. Fan control contactor had a contact 'welded'. Got a new one from his van stock and replaced it & a capacitor that had a faulty reading.
    He check the system for correct function, then gave estimated costs for Annual services, and recommended other concerns with the indoor electric furnace. We opted for the Annual Service and he was able to complete both sections including photos.
    Very knowledgeable, efficient, polite, and completly understandable. We were quite happy with this service! Recommend to all our family, friends, neighbors & associates.

    5

    Just had a system installed by Randy’s, can’t say how happy I am with the customer service and communication through out the whole process! They were quick and efficient and have been so helpful with all my questions and concerns. I definitely will be recommending them to friends and family! Thank you Randy’s!

    5

    Lots of explanation. They handled the paperwork. Thsy delivered what they promised on schedule. New heating system with heat pump compatible with PSE Smart systems.

    5

    Randy's is 100%, full stop, the best company I have ever had, really for anything. They installed our furnace and a separate air conditioner at a very reasonable cost and gave us, at not cost, a 12 year warranty on our furnace. The consulting and bid process by Randy was very professional and he estimated it with a simple walk through. We have had a few problems with the furnace (potentially from power surges we are told) but each time, with next day repair, they have come out and repaired the problem, no questions asked at no cost. If you can, ask for Kyle -- totally amazing. Professional and friendly! Can't go wrong with Randy's!