All reviews for Roto-Rooter Plumbing & Water Cleanup

Jesse was excellent! Very professional and efficient. I hope we get Jesse next time we call Roto-Rooter!

Had a good experience with Shawn. He is knowledgeable and helpful. I love his professionalism. He talked through things with me and suggested appropriate options for my hot water faucet. Would definitely call them again for my residential need.

Roto-Rooter came in and was able to quickly diagnose and fix the problems facing my residence. Without them I would have been relegated to living in the 20th century, back when this place was built.

The technician, Fred :), was polite, punctual, intelligent, professional, and when he was finished; my kitchen sink was transformed into the fully functional kitchen prep basin it was always meant to be.

I will happily recommend Roto-Rooter to any friends and family for any and every plumbing related need.

Very quick to respond and good customer service, treated us with respect. Jesse was very helpful and quickly fixed the issue with our plumbing. Thank you!

I had called 5 or 6 places, needing a place to fix plumbing on the weekend. This place was the only one available, and not only that they were able to come out that weekend right after a holiday. They were professional and knowledgeable.

At 2pm on a Friday, the main sewer line in my house was plugged and we all know what happens next. My local West Seattle plumber could not make it till Monday!! I knew of Roto-Rooter having a business near to me, so I tried them. Most importantly, they were at my house within the hour promised. I called at 230PM and they were here by 330PM. Gio and Dmitry arrived in a fully equipped truck which had a rooter, water-jet machine, and camera-snake equipment. For the first time I was able to see the problem on a real time video (roots). There was also a problem with the sewer line and they could not get the water jet through a bend in the pipe which will probably have to be dug up and fixed in the future ($$$). The rooter cutter snake was able to make it through the blockage and the line was cleared. Gio is an expert and went out of his way to fix the problem. They also quote a price before the work begins so you don't have to accept if you don't want the work done. My other plumber bills hourly. I would not hesitate to call them again!

Tyson was excellent. Explaining everything that was done, suggesting remedies for these old pipes. Camera service next week and follow-up additive w/Pipe shield.

Tyson did an excellent professional job. Figured and fixed the problem immediately.
And Great customer communication.
Thank you

All the people I had contact with were friendly and courteous. The company got a crew out to work on this multi faceted restoration project as quickly as possible, since the sewer system was partially disabled. Once there, they worked efficiently, got the job accomplished as quickly as possible, and via their in-line camera, I was able to inspect the before and after condition of the pipe interior to see they’d accomplished everything contracted. Excellent job!

Came quickly and fixed our pipe after we accidentally drilled through it. Joshua H did a fantastic repair job. Would highly recommend.

Paul was professional and very knowledgeable about the job. I am so grateful for his quick arrival and determination! Highly recommend!

John was fantastic! He worked quickly and explained his approach, all while being very kind and thoughtful! Highly recommend.Thank you, John! You saved the day!

What seem to have started a nightmare was quickly resolved to a quick and easy experience! The guys that came by were professional, friendly and highly knowledgeable. They were able to clear out a clog in my master bathroom in minutes and we super respectful about me working on calls while they went to work. The overall experience was wonderful and I would definitely be using their services again!

Fast and thorough service. Phil was great. Used non corrosive, non toxic cleaner to get years of teenager hair and gunk out of our pipes.

John did a great job identifying the problem and presenting us with our options. He was able to clear our main sewer line as much as possible and helped us to identify the ongoing problem and told us how it can be prevented in the future. It is so nice to watch water go smoothly down the drain again.

Dmitry and Gio from Roto-Rooter showed up super fast and were very helpful! They solved our plumbing issue and delivered great customer service at the same time. They were also upfront about costs, so nothing was hidden or unexpected at the end. I would absolutely recommend them! It was nothing but a positive experience!

My technician, Tyson, was extremely knowledgeable and the utmost professional. He was able to solve my problem quickly with no mess and answered all my questions. Will absolutely use them again!

Given that we live on an island in the North-West, which only can be reached by a ferry boat that is on a limited schedule, the technician arrived on the same day I made the call, within a 4 hour window.
"CRESCEN", the tech worked very hard to remove a "curious plastic" obstruction and reset the wax seal and bolts in one of our toilets. He also replaced the hardware in most of our aging toilet water tanks.
Well, given all these facts, I new this job was NOT going to be cheep. And yes, it cost quite a "PENNY", but besides tech "CRESCEN" being not only such a friendly and quite personable gentleman, I'm also very pleased with his workmanship and profssional execution of this rather time consuming, difficult job.
Thank you ROTOR-ROOTER!

Great experience. Giovanni arrived within an hour after my initial call about a gurgling toilet and backed up tub. He quickly diagnosed and fixed the problem and got everything flowing normally again. I am grateful for the fast and efficient service.

John Alisker was so helpful and speedy. He gave great insight to our sewer problem and fixed it. At 7pm on a Sunday evening! Thank you John and Roto Rooter for helping us!

Great service and excellent communication! In the evening we noticed water leaking through the ceiling after taking a shower upstairs. We called Roto-Rooter and Rashard was at our house in less than an hour. He was helpful, professional and quickly identified the leak. As this was our first leak, he answered our questions and let us know a member of his team would be reaching out shortly to assess the water damage. Ashley was at our house soon after and was amazing. She talked us through everything she was doing to check for any potential water damaged and walked us through the next steps of what the technicians will be doing over the next couple of days and how Roto worker with our insurance. The expertise of these two professionals and how they guided us so far through the process has made a stressful situation feel very manageable. Thank you!