All reviews for Ferguson Plumbing Supply

Great staff **NO SHOWROOM HERE!!!**

Rob, Dave, Sonya, and Jeremy are the best!

The staff is very helpful and professional and can help you find or figure out any problem you have a definite five-star company.

The staff is the greatest and are very helpful and friendly. Always will be a customer. Thanks port orchard,wa Ferguson .

Every person I have encountered here, both on the phone and in person, is kind and helpful.

I am not a plumber, I do small jobs at home and I ran into a problem and I knew I couldn't get the help I needed at a big box store. I went to Ferguson Plumbing and they took all the time needed to find me a solution. Never did they rush me or make me feel like I was wasting their time. This will be my go to store for any plumbing needs in the future.

Amazing service. Home Depot left me hanging and Ferguson bailed me out. Tim handled everything on the phone and was able to find what I needed and get it in short order. Dave and Jeremy (I think) helped me at the store and were prompt and friendly. Very efficient operation and friendly to boot. I will be back.

Edit 2/28/25. For a second time (out of two) this location helped me out of a bind. They had the part I needed when no one else did. Quick/efficient service and I was more than happy with the price. Unfortunately I didn’t catch the name of the employee who helped me but he was fantastic. Thank you (again!!)

There’s a guy in there that’s just arrogant he was bragging about being fired and then rehired the other day. He’s not helpful either when you ask about something he can’t even get off his stool to help you like the other gentleman

Staff treats you like a child. Would not recommend.

Do not order or return to/from this place. It’s been two weeks since I returned $3000.00 worth of broken or wrong item delivered (and missing item not delivered) products out of $6,500.00 and still no refund. When we inquired, were told there was delays on the East Coast shipping which is why the refund hasn’t happened. Why am I dealing with the East Coast? Sounds like a you problem, not mine. The toilet I returned that was broken in pieces, still no refund even though you said you put it in the dumpster. And why am I paying for shipping again? I am going to send you a return delivery cost for having to bring it back to you. And if it would have been better to return the items to the Tacoma location for my return, why was I not told that at the time of return. I had a contractor at my house ready to install and paid him for showing up, I am out that money due to your broken delivery. You have lost this customer for good (this was my first time ordering from you) and I will not be recommending you for anything to all the contractors/friends I know. I would rather shop at Wayfair and Amazon by far! Only gave a 1 star because I had to.