All reviews for Genesis Home Services

David made the best of a tough situation. A business he hired and paid to get rid of construction debris ended up dumping it in my business parking lot instead of taking it to the transfer station. He sent a truck and couple guys out and they took care of it.

They were the ones that fixed my chimney. The staff arrived on time and worked well. I was given a quote for the work that needed to be done, and it was very affordable. If the need arises, I will contact them again!

Benjamin came to inspect my fireplace that wouldnt turn on. He was able to identify the problem quickly and resolve the issue. He was very knowledgable, professional, friendly and on time. I will be using this service again and specfically requesting Benjamin.

Their technicians were professional and thorough, making sure to get every corner of the chimney clean. They were also very friendly and accommodating, ensuring I felt comfortable throughout the process.

I called them to get help with my fireplace
It a 30 years old fireplace original to my townhome

David the technician came today to inspect the fireplace , recommend a repair
I accepted it , and within 2 hours my fireplace got all fixed and now heat has been restored

I'm grateful and thankful and definitely recommend them !

Genesis Chimney Fireplace & Air Duct is a professional company. I had my chimney inspected and repaired by them, and both jobs were done quite quickly. I even received a lifetime guarantee for the work that they did, which was an added bonus.

Benjamin, Dave and the crews at Genesis are great to work with. After two years of very unsatisfactory from a different Seattle area company, I was really glad I called Genesis. They are friendly, professional and fair. I’d recommend using them for any service they provide!

Staff was polite and professional, and we had a great time with Genesis. Genesis visited my house to look at a chimney-related problem. It was discovered to be a roofing problem, which was unfortunate, but the technician was able to offer a recommendation and did not charge for the examination. I will without a doubt use Genesis if I ever have a problem.

Called Genesis for a chimney inspection. They were available same day, but I had them come out the next day.

Avni was professional, polite, and left no mess. He took pictures of his inspection and talked through options for what I needed. He deep cleaned my flue and fireplace in just a few hours. Would recommend! +10% fee for check, 13% for credit card, so pay in cash if you are able.

Benjamin just came to clean my fireplace - and what a great experience! He's very knowledgeable, told me what I needed to do now and what could wait, and did a thorough job. He even made sure my embers and lava rock looked perfect. Thank you!!

Overall, I was very impressed with the level of service that they provided. They were able to do all of the work in one day, and they did a great job keeping my home clean during the process. If you are looking for chimney cleaning services, I would definitely recommend them!

After years of neglect, my chimney was in desperate need of repair. I contacted them, and they did an outstanding job. From fixing cracks to replacing damaged bricks, they handled everything with precision and care. Now my chimney looks as good as new!

Benjamin called prior to his arrival, came on time and was professional and courteous! He cleaned my very dirty electric fireplace quickly and efficiently. I will be using them again and recommending to me friends. Great job.

Our built-in woodturning stove fireplace with a 2-story class A chimney was thoroughly cleaned by Genesis Home Services. It was obvious that the tech was very skilled. He was diligent in his work, gave the house a thorough cleaning, wore a mask, and had no qualms about climbing to the top of our chimney and perching there 30 feet in the air! He outlined his methodology, findings, and suggestions in detail. The next time, we'd be happy to have him come clean our chimney.

Benjamin was so nice and kind , fix my gas fireplace and clean and up for a really fair price , highly recommended to call them for your service , specifically Benjamin .

I have looked around at many places for the best prices on getting my fireplace cleaned and updated. The guys at Genesis were great! Ben was very knowledgeable and told me exactly what to expect with my cleaning. I'm always nervous having someone in my home but I would invite them back every year to get the job done!

The technician was excellent! He was on time, very text-responsive, and very knowledgeable about the fireplace and chimney options we had. He put us at ease about the work that needed to be done and gave us incredibly clear explanations, all while having such a friendly, cooperative demeanor. I heartily endorse Genesis Home Services and the group!

The technician came on time, and fixed my fireplace with in one hour.
Since I told them my problem, he came with the possible parts.
The work he did was quick and clean.
The cost was reasonable.

Excellent communication, quality, and service.

Benjamin and his team came out promptly for an estimate on our chimney leak. We wanted the job on our chimney done prior to the rainy season and they were actually able to complete the work on our chimney prior to the initial service date.

They redid the crowning and flashing and weatherproofed the chimney. Work was high quality. Definitely recommend!

I called to have my gas fireplace issue diagnosed and repaired. The call back from the office was prompt (same day). The technician communicated the anticipated arrival time (within the time frame given when I booked). Mike arrived as promised and quickly identified and solved the problem. My fireplace works beautifully now.

We’ve been in our 100 year old house for 13 years, and every time I’ve used either of our two fireplaces, smoke would seep in from the other fireplace. I’ve had four fireplace and chimney professionals over to try to help me solve the problem, but no luck.
Ben from Genesis comes over, and within three minutes he has correctly diagnosed the problem. He quickly gets a quote to fix it, and within an hour we are smoke free. We were about to try a much more costly and invasive solution, so I saved money and got exactly what I wanted.
These guys are top notch.