All reviews for Emerald City Sewer

Couldn't have had a better company come out and do the work we needed, by far exceeded our expectations very friendly and professional workers!!

Very friendly crew, hard workers, and did an excellent job on the clean up, I have no complaints.

Emerald city sewer is now, the Parts warehouse.
They found an older part; (stems) for a bathtub. Well done

Emerald City Sewer has impeccable service. I needed my sewer replaced. Showed me where my sewer needed to replaced with camera. Got the job done right.

I've had ECS do several jobs for me and they are always timely and fairly priced. I highly recommend using Wayne and his crew.

Anthony has helped us out on many sewer inspections. He is reliable, smart, and very focused on customer service. He is our first call when we need a sewer scope for our clients.

I had a sewer clog. Wayne came out and unclogged it and then identified the root of the problem being in the city sewer pipe. He worked with the city to fix it. He was super helpful, responsive and can't say enough good things about him. As good as it gets.

Emerald city sewer was great! They identified the issue, did not try to oversell me, were super friendly and completed the job in a timely manner. I feel well taken care of as a client...I put their number on my fridge for the future!

My outside drain backed up into my basement. I called Wayne at Emerald City Sewer and he and his crew came over that evening. Evidently the problem was quite a ways from the house. Not only did they blow out the entire line, but they installed an outside access to the sewer line, which I didn't have in my 1962 house. Cleaned up like they were never there. Highly recommend!

We had flooding of our basement and thought that we probably needed a French drain installed, which is super costly. We called Emerald City Plumbing and Wayne came out and looked at what was happening and figured out that the problem was with the rain coming off of the roof. Our downspouts were missing or not well directed. They repaired them and diverted all of the water out to the street instead of the foundation of our house, where it was previously going. They also dug some soil out next to our house and sealed the wall outside.

Throughout the process they kept us in the loop. They don't do work inside, but Wayne suggested what we needed done and he even came to check on the interior once we had the sheet rock removed. He was then able to see that we had a leak from a crack between the window where the water was entering the wall.

We were so impressed by him and his whole team! So professional and responsive.

We’ve had Emerald City out a few times and every time they make the process so smooth. They are always on time, easy to reach out to with questions and always willing to go above and beyond with help. I’ve also recommended them to other friends and family and they are always grateful I passed over such a good contact. They will continue to be our go to whenever we have sewer issues or need updates.

Wayne and his team are absolute professionals. Wayne cares to explain what’s going on in a way that makes sense, and discussed various options so the solution would align with our needs and wants. When it comes to a company that works with their customers ECS is a great example. Quick to act and respond and did a great job being there when we needed him.

It's never pleasant finding out you need a sewer line repaired but Wayne and Emerald City Sewer made it a relatively painless process. It wasn't cheap, but the price was definitely fair for how much work was involved, and the job was completely quickly and as promised. Thanks to the whole Emerald City crew.

Wayne and his crew came recommended by a local sewer inspector and I'm SOOOO glad! I needed to replace 30 feet of sewer line because of massive root intrusion. Wayne priced my job competitively and got back to me right away with a bid. Once I decided to go with him and his team he was very good at communicating progress and timelines. His team on the job site was very professional. When I come to the time when I need to have the rest of the line worked on, I will look no further than Emerald City Sewer!

We had a 6 month saga of trying to find the right Plumber to do a side sewer replacement as well as some other plumbing work in our house. Wayne and his team were not only responsive but we're true professionals. We had 8 other plumbers come by telling us a thousand different things. Wayne was honest, easy to work with and very helpful. If you are doing anything plumbing related look no farther.

Sewer was in bad shape due to root intrusion and age. I got a few quotes and boy am I glad I did. In addition to coming in cheaper, Wayne told me about an option other companies hadn't mentioned: pipe bursting. In the end this is the option I went with since it seemed superior to a liner in my case given the shape my existing line was in. His crew were professional and got the job done with minimal downtime. They respected my place and left things looking great. They even coiled the hose they used before they left! Great service!

We had Wayne and Emerald City sewer line our shared sewer line which was starting to deteriorate. Initially, Wayne worked with me and the neighbor, helping us understand the problems with a sewer scope for free and then gave us a good bid for the work. End result: installation went well and everyone is happy. Highly recommended!

Wayne and his team, especially Shawn are great. I had to replace my whole sewer pipe that was really old. First, they came out same day to clear the clog and backup. Then did a great job replacing the pipe including pouring new concrete on my driveway. Everything looks great. They did a great job explaining everything to me and my options in a clear and non condescending way. Wayne kept in great communication regarding the timetable for the work. He also gave me a discount when they had to delay a few days due to employee illness. The cost was fair considering all the work that has to be done. I would hire them again for sure.

Wayne and crew are excellent. We had a particularly difficult situation and they came up with a plan, made sure we were aligned, and ran with it. Couldn’t be happier with there service and will recommend them to anyone who asks!

Impressed. Wayne and his team were great on all fronts. They proposed a straightforward approach at a competitive price and were great to work with. Good communication, flexible, always on time, cleaned up every day, friendly and no upselling. Would absolutely work with them again and would not hesitate to recommend.

I want to say thank you to Wayne for his outstanding help. He went above and beyond to make sure all of my questions were answered and that I had the support I needed. From the very beginning, he was professional, attentive, and genuinely cared about helping.