All reviews for Great Floors

Good

Great place to get new flooring and tile!!

Great selection, still deciding on color.

Great service
Job done as scheduled
Very prompt and courteous.

Great selection of carpet

Absolutely! I love this store, which probably explains why I've been working with them for 17 years.

Awesome Carpet, Awesome Installers.... We Love our Warm & Cozy Carpeted Rooms!!

Great selection and the service is really good. I didn’t have to wait for hours or be ignored like at other local flooring stores. I was told the differences in products without being told what I should buy. Measurements for the space scheduled within a day.

During an evening event at Safeco field, I couldn't find a parking spot anywhere within 20 min walking distance. I showed up at 7pm for a 7pm event, and would have happily paid $30-$50 just to park anywhere. I drove around for 45 minutes, then just took a chance and parked in the Great Floors parking lot, which had 1 other car in it. As it turned out, I didn't get towed or ticketed. For that, this establishment gets my full support!

Great service!! Came in looking for a small piece of plastic T transistion. They cut me off the section I needed free of charge. My company buys alot of carpet from Great Floors and are always 100% happy.

Thanks for saving me a few days of waiting for shipping!!

I didn't know exactly what I wanted when I went in, I'm pretty clueless on flooring. Sherry and Dan were so personable and knowledgeable. They made me feel like I'd known them for yrs and were able to answer every question I had without making me feel like I was taking up their time. I'm looking forward to doing business with them and will be telling my friends and family.

Great place for any kind of flooring. Huge choices of wood, vinyl, synthetic carpet, natural fibers, and tile. Roger was very helpful in tracking down a wool carpet sample that wasn't on hand and had to be ordered. All the sales people at the downtown Seattle location are extremely helpful.

Roger Fallihee at Great Floors was phenomenal to work with. He answered my many questions with incredible patience, from what type of flooring would be best in my Craftsman kitchen, to help choosing the color, to what kind of thresholds I wanted. He even tracked down the installer afterwards so I could get a scrap of the flooring for color matching my paint. I had a bid from a smaller flooring company for the same kitchen flooring, marmoleum, they gave me much less personal service time, and they would have charged double what Great Floors is charging me. The installer, Miguel was also fantastic. He was punctual, professional, and friendly. Miguel did a fabulous job on the installation, would be happy to have him back to do installation on any future jobs. I love my new kitchen floor, thank you Roger and Miguel!

Really good impressions of the SODO, Seattle Store. I've purchased wall-to-wall carpets from them twice: once for basement, including stairs, and that carpet's lasted over 20 years. In 2007 I bought some wall-to-wall wool sisal for my 2 home offices. Great Floors did the install on both jobs. At my request they came back a few days after install to stretch the wool sisal tighter. It still looks as good as the day it was installed. Last year I bought a large rug pad from Great Floors to put under a new hand knotted middle eastern rug, which is a bit shy of 9x12. I checked several rug stores and Great Floors offered the best price. When I stopped by to purchase the pad, Scott, the salesman, curteously cut the pad to size, saving me the headache of laying it out and cutting it at home. Given my experiences over the years, I wouldn't hesitate to make other purchases at this store.

Excellent sample inventory. I found exactly what I wanted 3 different times for 3 different rooms. Quick turnaround on carpet orders. Can handle custom orders, such as area rugs designed by me made from carpet material sourced from them! I visited other carpet retailers and found them wanting. Keep coming back to Great Floors.

I have been purchasing carpet and tiles from this store for several years and have always received nothing but professional service each and every time without exception. On one occasion there was a product and installation concern and it was corrected without delay at no extra cost.

In general, treat people with respect and you will likely receive the same in return - or at least more often. I for one am grateful to Great Floors for the manufacturers they represent and the products they sale and install. Above all, I'm grateful for their commitment to their customers and to overall quality at every level.

Nice place

Odd place for a floor store, Like You get done with a M's game, your exhausted, drunk, and you say, MAN I NEED NEW FLOORS REALLY BAD. BAM, here you go.

People are crazy on here, showroom is fine, staff are ok, do your HW. And for the woman before me, the cheaper the carpet, the more it sheds after first install, don't be a cheapass.

Brand name flooring showroom and sales. Not for the bargain hunter is my impression.

It's somewhat difficult to get any customer service in the showroom. But the warehouse staff was great, friendly and helpful.