All reviews for SolTerra

Solterra did a great job overall with our backup battery system installation, it is a wonderful system that has been working flawlessly and provides peace of mind knowing that if power from the grid is lost we will still have power. I appreciate everything done by Marvin, Aaron, Tim, Kendall, Paige, Neil and Rochele. They thoroughly explained the operation and answered all our questions. We already have a solar panel system from Solterra which was installed in 2018 that has worked great so adding the battery system was icing on the cake.

SolTerra has been the best to work with in every aspect of the process of our 27 panel system. We chose to go with SolTerra mostly because of our experience working with Nick Richardson. Nick helped us understand the details of our proposal and was readily available anytime we had questions throughout the process. The rest of the crew was wonderful as well. We received updates leading up to our install date and daily communication on the crews progress and next steps for the following day. The crew was thoughtful and very nice to work with. The electrician made sure to answer any and all of our questions. We had extra electrical work done to accommodate an electric vehicle plug for a faster charge. All in all, our experience was easy and seamless from start to finish. We could not be happier with how everything went and the savings we are enjoying by making our own energy from solar. Thank you SolTerra!

SolTerra recently installed my home solar panels. The service from their sales, admin, and installation personnel was excellent. The whole process from initial sales negotiations, contract signing, installation through initial operation went exactly as promised. There were no surprises. All questions and/or concerns were addressed satisfactorily in a timely manner. The high quality of installation work was quickly validated by county inspectors and subsequent connection to the power grid by the power company.

All 27 panels are now working as advertised and producing electrical output even on rainy, cloudy days. On clear, sunny days they easily produce more electricity than we can use during daylight hours, so we're able to export energy to the grid for which we get financial credit.

If you are considering the installation of solar panels to supplement your electrical power usage I highly recommend contacting SolTerra.

We are selling sunshine! SolTerra is a great company to work with. We highly recommend this company for your solar needs. Brian Carpenter has been instrumental in making sure this works for us from the first design ideas and costs estimates to understanding the net meter. He is always responsive to any phone calls, emails, texts and will follow up to find out answers if he doesn't have them. The installation crew and the electricians were all professional and knowledgeable. We asked a lot of questions and always felt we were a part of the process. And, we are literally selling sunshine. We got our first check for less than two months of energy producing which was almost enough to pay for a whole year's of electricity at our house. We are looking forward to more years of making money from the sun and significantly lower electric bills. But, don't delay, the incentive package and buy back program do expire. Get on the solar grid today! Call Brian and he will get you set up!

SolTerra met or exceeded all of our expectations and lived up to their promises. They were willing to compromise on a due date in order to allow us to avoid an early withdrawal penalty on a banking issue. There was only 1 issue that we had with an installation feature and SolTerra resolved that to our satisfaction very quickly. They were also readily available to answer questions that we had regarding operation once the system was complete. The system has been in operation for somewhat over a year and our electrical bill has never been more that $14.00 which includes a minimum $12 or $13 simply for being hooked up to the grid. We're very happy with the system and with SolTerra.

I cannot speak more highly of SolTerra. After a door-to-door solar company came by with a high-pressured sales pitch, I decided to look into other options. I spoke with other neighbors who invested in solar, and I kept hearing amazing things about SolTerra.

I got in touch with SolTerra, and the entire process was completely different compared to that fly-by-night door-to-door company. SolTerra was low stress, very clear, detailed, professional and easy to work with. They use high quality parts, with great warranties. They walk you through every step and make sure you feel comfortable with the entire process. They even got my solar installed nearly 2-months early!

I just finished my final walkthrough with Kendall Haynes to finish up the wonderful process they have in-place at SolTerra. It started when my wife and I strolled up to their both at the Electrify Expo back in 9/2023 and signed up for additional information.

Over the next few weeks Kendall patiently took me through the process, worked up a proposal and gave me all the facts on what to expect in terms of costs and predicted system performance. He patiently checked in several times as my wife and I decided whether or not to pull the trigger.

We decided to move forwarded and Kendall along with Paige Farris Kantrowitz helped guide us through all the pre-installation process. I didn't have to worry about permits for the most part. I did have to put in an application to my HOA for approval but that we really easy because SolTerra provided all the necessary documents that I needed for application approval. SolTerra worked with PSE on my behalf to make sure that work could start when everything was ready.

The install process was also great. The entire crew was very polite and punctual each day they were on-site. I was especially impressed by my electrician, Caleb McDonell, who was very communicative of all the electrical work that he was taking care of for the installation. Even pointing out a few things with my existing electrical that he needed to correct to make sure the new solar panel system performed at a high-level.

All-in-all, SolTerra delivered on their promise of a really smooth customer experience and I'm now happily able to see how much energy my system is generating during the day. It's great to know that the days are getting longer which means more daylight to produce more energy to push back into the grid.

Thanks to everyone at SolTerra. You have a 100% satisfied customer who will be an advocate for your services for many years to come.

Working with SolTerra was a wonderful experience.
I enjoyed working with Kevin C. who designed the system. He explained other options with higher output panels and future expansion. My questions and concerns were answered quickly and office personnel were a joy to speak with. The installation is very neat and clean and everything looks great.
I love watching the green mountain (graph)on the SolarEdge app grow each day and see the power that’s being made. Thank you SolTerra! Job well done!

I decided to go with SolTerra after getting estimates from 5 other companies. What a great decision! From the begin til the end, everyone I dealt with was very professional. They were on time, cleaned up after themselves daily and finished the day they said they would, even working until 9pm in the rain.
The app is extremely easy to use and understand. I love challenging my family to shut enough stuff off (on semi-cloudy days) so we can watch (on the app) our energy use matches what we're making.
If you're thinking of going solar, have SolTerra give you an estimate. You'll see what I mean by professional.

Solterra team has exceeded my expectations in their way of handling my entire project of solar conversion from initial consultation to detailed orientation and implementation. I needed to upgrade my existing electric panel and they even added a last minute request to add a line to charge an EV. They completed ahead of schedule with very respectful workers who did an excellent job. I was fully equipped me to understand how the system works.
I unhesitatingly recommend them to folks out there who are looking for a very professional
Job.

I had so many issues on my end with getting our system put together but Nick, Marisa and Scott were all so patient and helpful through the whole process! They did a great job with the work, with making sure I understood everything that was happening on both their end and mine. The people who came out and installed the panels were highly efficient, very friendly and an absolute pleasure to work with. I really appreciated everything this company did and am exceptionally pleased with the experience overall as well as the results of the project! I will absolutely be recommending SolTerra to anyone in the area who is thinking about going solar.

SolTerra was a delight to work with! They were so professional and helpful each step of the process. Every installer and electrician was very kind and willing to answer all of our questions. The office regularly communicated with is so that we were in the loop with the progress, permits and inspections. I cannot express how pleased we are with the process and final product. My wife and I HIGHLY recommend them for your solar installation!

We had a great experience with Solterra. They were extremely helpful in working with us to determine the best v system for our house. Their installation crew was awesome -- efficient and friendly. We're very happy with our solar panels and watching our meter send back electricity to Seattle City Light!

We have nothing but great things to say about SolTerra. Kevin was our sales contact and he was awesome. Very understanding and patient with our questions, he walked us through the whole process. SolTerra makes the build easy. They take care of all the paperwork and permits. They are fantastic with communicating and we never felt out of the loop. Our steep metal roof in January made for a challenging installation, but once a weather window permitted, they were super fast. It only took 3 days. SolTerra is a fabulous company to work with. I highly recommended them to anyone considering going solar. We are very happy with our investment and are proud to know that we are making our own power and doing our part.

They were on schedule, provided all info I asked including gaming out different layouts and did a great job installing.

Would definitely recommend.

We love our new solar power system! The process with Solterra was incredibly smooth from start to finish. Kendall took care of all of our questions during the sales process. Jordan and Marvin went above and beyond during the design and installation phase and did exceptionally clean work. Our neighbors have been complimenting us on the clean, modern look.

I had Solterra Solar install solar panels on my roof a few months ago, and I am very happy with the results. They were professional, easy to work with, attentive to my needs before, during and after the installation. Here are just some of the reasons why I recommend them:
· They offered a free consultation and a detailed quote that explained the costs and benefits of going solar.

· They handled all the permits, inspections, and paperwork with the utility company and the city.

· They arrived on time, worked efficiently, and cleaned up after themselves.

· They installed high-quality panels that are durable, efficient, and aesthetically pleasing.

· They provided a comprehensive warranty and a monitoring system that lets me track my energy production and consumption.

· They followed up with me after the installation to make sure everything was working well and to answer any questions I had.

Solterra is a trustworthy and reliable company that delivers on its promises. I am glad I chose them for my solar project and I would recommend them to anyone who is looking for a solar installer in the Seattle area.

The Solterra team was professional, organized, and communicated clearly through out. I’m very pleased with our solar install + SPAN panels and look forward to Ph. 2 including battery backup and the new SPAN 48 install.

I recently had the pleasure of working with Solterra Solar for my home solar installation, and I am beyond impressed with their service. Initially, the installation was scheduled for March, but thanks to their proactive approach, everything was completed in February. This allowed me to start harnessing solar energy benefits earlier than expected.

My sales representative was outstanding, providing clear and transparent information about the entire process, including the expected return on investment. The communication was top-notch, and I felt informed every step of the way. I also appreciated that the final cost matched the initial estimate, with no surprise fees or hidden costs.

The install team demonstrated exceptional professionalism, respecting my property and completing the job within the agreed timeline. They ensured everything was tidy after the installation. Additionally, Solterra made the paperwork for the tax credit hassle-free, promptly sending all necessary documentation.

Overall, Solterra Solar delivered an exemplary service characterized by efficiency, transparency, and respect for both time and property. It was a seamless experience from start to finish, and I am thrilled to be utilizing solar power ahead of schedule. I highly recommend Solterra Solar to anyone considering a switch to solar energy!

SolTerra provided great customer service with coming to our home to discuss the project, gave us options to chose from, explained the ins and outs of solar power, and did a great job installing. They responded quickly to all our questions. No complaints whatsoever! Much better than any of my other home upgrades!

I was amazed by SolTerra at every step. I was contacted immediately and handed a plan for solar panels, including placement, choices, cost and benefits. Since no one else gave me a hard copy, I compared every other proposal to SolTerra, and no one came close. Communication was excellent and I knew what was happening from start to finish. Installation was fit to my schedule and 24 panels were on my roof in 3 days. I cannot say enough good things about this company. They have my highest recommendation.