All reviews for Platinum Rooter & Plumbing

We have our house on the market, when we noticed a leak coming from the upstairs bathroom. Our Realator recommended Platinum plumbing. They came by and diagnosed the issue. We told them our house is for sale and we have showings coming up. They brought 2 crews over plus sheet rockers. The cast iron main stack in our house was worn out and had cracks causing the leak. They replaced the whole stack, fixed the venting and plumbed for the shower hook up all in 1 day. When I came home from work the job was completed. Sheet rock replaced, taped and painted the same color. All the workers were extremely professional, polite and informative. Both my wife and I were very impressed and grateful for the work Platinum Plumbing did for us. I would recommend them to anyone that needs some plumbing done. 5 stars on all levels. Thank you so much! The Truitt's

From the moment I spoke to Holly on the phone, she was so pleasant, endearing, helpful, and attentive. I was put at ease, and I felt confident that she was going to make sure to send the right team out to fix my plumbing problems. I was not disappointed at all, as a matter of fact, they fixed my plumbing issues immediately above and beyond my expectations. She sent technicians Ryan and Bart and they both were punctual, knowledgeable, professional and patient with all my requests. It's so wonderful to find a company like Platinum Mechanical with such expertise who really cares and take pride in their work. I have already recommended them to my family and friends.

Awesome service on a Friday night! If you need plumbing give them a call!

Anthony showed up dressed professionally with work boots ready to go got the job done within the hour. Thanks

I'm so grateful to have found Platinum Mechanical! I recently worked with Brittany and she was awesome!! The rest of their team is top notch. They responded quickly to my emergency call, diagnosed the issue promptly, and fixed it efficiently.

Their prices are competitive, but it's their exceptional service that truly sets them apart. They treated my home with care, left everything spotless, and followed up to ensure I was satisfied. Platinum Mechanical has earned my trust and loyalty. I highly recommend them for any mechanical needs – they're a true gem!

Only a day after signing the papers to move into our house, we came to the property to start moving in only to discover that the pipes had burst under the house and it was flooding the crawl space. Being new to the house, we didn't know where the water shutoff was, and we tried to call a number of plumbers only to be told there was nothing they could do until at least 4 days later.
When we called Valerie and Veronica with Platinum Mechanical, they took our concerns seriously, and went above and beyond to find a plumber that could help us as soon as possible, as well as calling around to find a restoration service/someone to come out immediately to shut the main off. They were amazing and we look forward to working with them in the future as well.

As an update, Val and Holly and everyone have continued to be amazing. We had additional problems come up since the initial emergency, and they have stepped up to help with each one or helped us find someone who could. Its rare to find such a great group of people these days. We highly recommend them!

Update 2! With each item over time in business with Platinum Mechanical, we are impressed continually by their professional staff and friendly helpful attitude. We love and can not recommend them enough. It's truly a pleasure to work with a company that has such high customer service and quality staff! Thank you again!

Chandler was here within fifteen minutes and did an exceptional job. He was very helpful and professional, getting the job done efficiently while explaining what had occurred. Would definitely call them again!

The situation as handled with professionalism and care. He was very nice and was honest about what needed to be done and what could wait. Great overall experience. Plus, was shown cost upfront and it was honored.

While fixing plumbing issues is never a good time as a home owner, Ryan Anderson and team were outstanding. While verifying their work we found another issue that needed to be dealt with. They got the parts and finished both jobs in a day with a great attitude. Awesome experience, I would highly recommend Ryan Anderson and team. Thanks!

I would highly recommend Platinum Plumbing for any of your plumbing needs. They work efficiently and are very professional. They repaired multiple leaks at my home, including cutting in a couple walls to fix the problem. I was very satisfied with all the work done and will call them for any future plumbing needs.

I am moving my father in-law into the house with me and he needs a taller toilet. So, I decided to switch the toilet from his bathroom with another taller toilet from a different bathroom. I ran into some problems and was not able to get either of them fully installed. I called Platinum Plumbing and Anthony showed up, that same day, and he was able to get both toilets up and running ! Anthony was very friendly and very knowledgeable. When he was all done he would not let me pay him. He got me out of a sticky situation and I cannot thank him enough. Anthony was a blessing and I would highly recommend Platinum Plumbing!

Anthony was amazing and very professional. He and his helper replaced my old pressure tank and pump mother with a new system.

This is the third project I hired Platinum to do and wold not hesitate to use them for all my future products.

Chandler was the absolute best. Texted me with a very professional introduction before he even drove here, explained in excellent detail and had the job done way faster than I would have expected. Also Chandler noted a safety issue in my home while he was here that I greatly appreciate knowing about. So happy I finally found a super professional and effective plumbing service!

Excellent service, came out and got the job done quick and very friendly! Highly recommend!

Super friendly guys came right out and got my clogged plumbing running like a dream. Highly recommend!

Chandler replaced my water shut off valve for my toilet. Great customer service. Came the same day, fixed everything, and educated me on what was what as he was doing his job. Highly recommend and will call him when I need more work done. Thanks Chandler!

We called Platinum after hours because our 120 sewage pipes finally broke and they were able to get Anthony out within the hour. Anthony was knowledgeable, professional, and hard working. Him & his team explained what the issue was and had everything fixed by the end of the following day. I highly recommend him.

Chandler and Anthony did fantastic work. Chandler came at the exact time he said he would on a Saturday before Memorial Day. He fixed the problem quickly with event results. Anthony came to fix a different problem that Chandler identified while he was in my home. Anthony showed up at the time committed and again quickly fixed the problem.

This us a small company that prides itself on excellent work and honesty. They are truly a joy to work with. They get the job done, clean up the worksite and thank you for giving them your business!! Quality, Trust and Transparency are the three words I would use to describe this business. If I ever need future plumbing needs you can bet that I will call Chandler and his Team!!

Thank You Platinum Rooter and Plumbing!!!

Start to finish Chandler and Anthony did an amazing job. They replaced our leaking water heater in one day! Estimate to completion was done by the afternoon. They were professional, fairly priced, friendly, and efficient! I would definitely give them my recommendation. Thank you! ❤️ Natalie

We needed a new water heater, and they delivered top-notch service from start to finish. They gave us a fair price, used quality products, and—best of all—installed it the same day!

The team was friendly, professional, and left everything spotless. Now, thanks to them, we have hot water again! Thanks Chandler and others!

6/23 Once again, Platinum Plumbing has exceeded my expectations! They came quickly and replaced some leaky valves, and still went above and beyond what I asked for. The work was done with professionalism, efficiency, and great attention to detail. It’s clear that this company truly cares about their customers — not just in the quality of their work, but in the way they communicate and follow through. I’m so grateful for their reliability and fast response. Highly recommend!

Luis Villasenor was awesome!! He did a great job explaining what he was doing and was very friendly and professional. Thanks for coming out on a Friday at 6:30pm, Luis!!