All reviews for ABC Appliance Hospital

Excellent service. Arrived within the time window and even called before arriving and let us know when he would be there. Explained what he was doing and what the future issues (and costs) could be.

Excellent service!! They went out of their way to make sure everything was fixed and washer was running perfectly with no leaks before returning it. I highly recommend using them!!

These guys helped me out a ton. They could have sold me a part that I thought I needed, but instead tested my old part, let me know know it was still good and helped me troubleshoot what the problem was. End of the day you dryer works again and they helped immensely!

The repairman came out accessed the problem we were having with or refrigerator ordered parts. As soon as the parts were in he was here to fix it. He did a great job.

Repaired my Washing Machine professionally. Arrived on time, polite, professional. Would definitely use this company again and recommend without hesitation.

Have used their service twice, both times were excellent. Showed up on time, fixed the appliances. Didn't cost an arm and leg. Showed me what to do if it happens again. Great!

I don't understand the bad reviews as we had a great experience with this company. The person I interacted with in the office (Jasmine?) and the technician, Scott, were both completely helpful and reliable. Thank you!

Can’t say enough great things about AJ. He came out, diagnosed the issue, ordered the parts and came back in a week to fix the appliance. He’s very knowledgeable and extremely helpful. Much appreciated AJ!!

I have used these guys twice and have been happy both times. They were easy to work with, knowledgeable, and timely. They didn't try to charge for parts and repairs I didn't need and the technician (Jeff) that came to my home was great. Thank you, guys, for taking care of me. I will be back.

ABC is top notch in the greater Spokane area. I have had several service attempts on my refrigerator by other independent servicers, but none of them were ever able to fix the issue. ABC came and was able to find the exact problem and get it working. ABC was very kind and polite. Jasmine and Martin are always more than willing to help with any questions or concerns. Will definitely call for future service needs.

GREAT COMPANY !! Have been fighting a issue with Samsung over a ice maker that has not worked. After several other service companies tried to fixed a call to ABC and a total FIX. Great customer service. A big THANK YOU goes out to Jasmine and Dr. Scott. Job well done.

I recently used ABC for repair of 2 major appliances--a clothes dryer and an electric range. The dryer door had become loose. And I had accidentally melted some aluminum foil into the range's glass top. The work was done promptly and professionally. And--other than my appliances now working and looking great, and getting a call from the technician--I'd never know he had been in my home. These folks are great to do business with!

We've used Appliance Hospital a number of times. Easy to arrange appointments, a call to confirm time window, knowledgeable repair people, and rarely need a second trip. This last time the repairman thought he remembered something that would save us money, he looked it up, and was correct! The part we needed was paid for by the appliance manufacturer. He went above and beyond.

I purchased a new KitchenAid combination oven-convection microwave wall unit from BestBuy. The microwave door closing action would often leave the interior light On. First visit by ABC repairman determined the door hinge was not operating correctly and the light switch needed to be replaced, all under warranty. The scope of this repair required the entire unit to be pulled out of the wall and an extensive dismantling and removal of the entire metal housing and many of the wiring harnesses to gain access to the hinges. Both hinges were replaced as was the wiring and light switch. This is much more complex than it sounds. No DIY here. The lead repairman was highly experienced and was extensively well trained. He knew the details of the dismantling and reassembly process to an exact degree. He used the this repair project to show his assistant several important actions he needed to perform during reassembly to avoid problems that would not be evident right away, but would have to be corrected to complete the work. His assistant learned some valuable tips and tricks to complete the work correctly the first time. In addition, he noticed several screws were missing from the original manufactures assembly as well as important grease lubrication. This team earned an A+.

The repair technician (Ken) who was sent to my house to work on my dishwasher was pleasant and competent. He had an intern with him and took time to explain techniques and tips to him (and me). He gave me his personal cell # to call if there were any problems right away. I appreciate his helpfulness.

Great experience! I was able to reach Appliance Hospital easily, get an appointment, and the technician called ahead and arrived very promptly. Happily too, the technician was able to fix our Asko Washer very quickly (a bobby pin was jammed in the drain propeller). He was also very kind and patient about answering many questions. He helped me solve problems about drying times and wrinkles for sheets and towels, and talked through various options for washing and drying settings. Before talking with him I had doubts that the washer/dryer was performing well but now that I understand how to use the settings more effectively I love my washer/dryer again. Plus, now that the jammed bobby pin is removed, the washer drains beautifully and all is good. Hooray! Thank you for great service!

I don't understand the negative reviews I see posted here. We had a warranty repair on our new Samsung refrigerator. ABC called with notification that they would be ordering the parts for us and would notify us as soon as they arrived. In less than a week we received confirmation and their tech Scott called and told us when he was coming. He arrived when he said he would, removed the old parts and installed the new ones. One of the replacement parts had a problem so he uninstalled it, put the old one back and ordered another. I got a call from the office yesterday telling me the new part had arrived. Scott was back today and replaced the part. He's personable, good at what he does and we are 100% happy.

Second time I’ve used these guys and gals. Amazing from top to bottom. Customer service from everyone I’ve talked to is great. Service is great. Honest and fair too, never feel taken advantage of. We will continue to use Appliance Hospital at all properties!

They have the best team ever! From the person who answers the phones to the ladies who helped us carry our stackable washer dryer. The technician who visited our house was very helpful and nice I wish I could remember his name but he was from Ukraine. We are extremely happy with their service! HIGHLY RECOMMENDED!!!

I’ve had my sub-zero fridge, Wolf stove and ASKO dish washer serviced by them. One technician serviced all 3. He was knowledgeable and repaired the items correctly.

Ultimately repair was completed well on my Thermadore Range, and I am fortunate to not have needed many appliance repairs, but consumers should know you will be charged for the “blue book” amount of labor for a repair even if time spend was less than that. On the flip side, if more time is spent the consumer will not be charged more (ABC says). So I was charged for approx four hours labor for one hour of diagnosis plus one hour of actual labor on a second trip to make the repair. I suppose it all evens out, but I must admit I feel a little “cheated” by the system. Maybe this is how they all work. Just FYI.