All reviews for GAFFANEY ELECTRIC INC

On time appointment. Fast service, scheduling ease. The service call went smooth.

Gaffaney Electric did an outstanding job installing lights throughout my home during a remodel. Team was very professional, efficient and paid attention to detail.
Highly recommend for any electrical work!!

Great electrician to work with!

Great people to work with!

I recommend this company they were so patient and very helpful and nice when I had my power issue and came to help get my power back on to the back of my house so a big thank you to them for working with me and being so patient

Simply awesome work and customer service!!! Thanks

Contacted Generac for a quote on a generator replacement and they said they would forward my request to two companies in my area. Less than 30 minutes after the call, Rick from Gaffaney called me (the other company never called), asked the necessary questions and quickly provided a written quote. Rick kept me updated on the generator shipment and set an appointment for the install that fit my schedule. His crew arrived on time, were professional and friendly, answered all my questions, worked quickly and left the work area clean of debris and trash. Would highly recommend Gaffaney Electric for a generator purchase and install.

Service was excellent. I am very pleased.

The young man was here and done, thankfully no problems!!

I was a general contractor for years and if I wasn’t retired and had a job these guys would be the ones to call !!! As a residential customer they are the only people who I would call !!!!!

Gaffaney Electric is amazing from the quote, business office, to the install team. Brock and Alex installed my Generac and were great! Having a team at your house all day can be uncomfortable but they made my family feel at ease with their professionalism. Thank you so much! Power went out the very next day and all works perfectly!!!

Great people to deal with, friendly, accommodating, respectful and they do excellent work. I highly recommend them.

They did a great job installing our 17.4kW GENERAC. Hire them with confidence. Both their exterior and interior electrical work was top shelf work.

Very impressed with the service. Alex and Brock have handled my generator maintenance and they are both amazing and great.

October of 2024 they installed our Generator and integrated panel. Everyone and everything has been awesome Just had the yearly service done yesterday and again awesome.

Alex was very efficient, listened to my concerns and took the time to correct the date and time.

Appreciate Gaffney fulfilling their commitment to their customers!

The come and service my generator. Awesome people. Very knowledgeable on the service and what needs to be done to keep my backup system
On line. Very friendly and professional service man.

We have been using Gaffaney Electric since September 2021. They have always been reliable and take care of our needs. This time Alex came out and completed a valve adjustment on our generator and did a yearly service. Staff are always timely and very pleasant.

Very bad experience w Gaffaney Electric,they were hired by Toners sand and gravel to deal w the electrical needs on my home construction but communication was referred over to me due to needing to know cost so i came in budget.after much bothering i was given a verbal estimate for what i needed,never gave a contract nor a legit estimate,but still came and done some of the work which was one day while i was not on site,they never showed back up to even run wire to get me connected ,so they said they were not coming back till i paid them an amount that far exceded what i was told,so they were trying to extort me to get my power on,luckily i found someone honest that came out and helped and got completely taken care of wired my shop w heater lights outlets,ran all wire to my well,cistern,and home,for less than Gaffaneys verbal estimate...My experience was horrible w them and they wont even communicate w me on paying for the little work they did,just sent it to a collection agency...Me being a contractor aswell,everyone i know will get the message...

I’m extremely disappointed with my experience with Gaffaney Electric. While the quality of the actual electrical work seems competent, the way this company conducts its business is deeply concerning.

From the start, communication was lacking. I often had to follow up multiple times with Jerry and the office just to get basic updates. Then, without any warning, I received a final invoice that was five times the amount of the original bid — without a single phone call or written change order.

At no point did I authorize switching from a flat rate to time and materials. Nor did I approve work beyond the original scope. I was not even onsite every time your crew came, so the assumption that I silently approved all extra work is unacceptable. I explicitly told Jerry that I never received any change order. Yet, I was still sent an exorbitant invoice.

This kind of “do now, ask later” approach is shady and unethical. In Washington State, the expectation is clear: for non-emergency work beyond the original estimate, contractors are legally and professionally obligated to stop, inform the homeowner, provide a change order or revised bid, and obtain approval before proceeding. Gaffaney Electric did not follow any of those basic standards.

Yes, I will pay the bill — not because I believe it’s fair, but because I refuse to let this drag out further. I will also be filing complaints with the Attorney General, Department of Labor & Industries, and the Better Business Bureau.

It’s truly unfortunate, because your team seemed to do quality electrical work. But your business practices erode all trust. I will not be using Gaffaney Electric again and will be advising others to be extremely cautious — or better yet, take their business elsewhere.