All reviews for Complete Heating & Sheetmetal, Inc.

Love them! Highly recommend!

Jessie was very nice and efficient.

Awesome, totally freindly staff and top shelf work and employees. Would recommende to anyone and everyone.

Great customer service and got it done fast! Would recommend highly and use again

Great Company, very quick and extremely helpful. Everyone was friendly and Great customer service.

Great company. They can take care of just about any heating, cooling or custom sheet metal needs you may have.

It's not everyday someone asks about HVAC contractors but complete heating has been great. We have a mini split heat pump and id recommend them.

Fantastic company and service. Dan and Leasa make customer service a priority. The technician came out to clear a line and my furnace was up and running in less than 15 minutes. Very courteous.

Currently in the process of some diy work in a home out of town and was needing something fairly quickly.
Sarah was extremely knowledgeable and helpful with helping me figure out what I needed and was able to get the parts on the same day.

My experience with Complete Heating has been fabulous. Very helpful technician (Chris) that installed gas appliances and heat pump and has assisted multiple times since installation. Scheduling and customer service has been excellent.

I have done business with different HVAC companies in three different states, and this has been the best so far. I love the fact that if I email a question to them as far as schedule or materials, I get a lighting fast response. Comparatively speaking, they also offer the best value.

Fantastic service. They replaced our heat pump and furnace. The techs were on time, professional, did a clean and sanitary install, explained the new system and everything works perfectly. I highly recommend Complete Heat for your heating and air needs.

My thermostat quit working last night. I called Dan Glover(owner of complete heating and cooling) first thing in the morning to get it fixed. I was so impressed with our phone conversation, he was quick to help out and to sent out his technician to fix the problem .
He displayed ,along with his employees, excellent customer care services …
very professional, Dan took the time to call me back and explain the issue and repair …
Thank you
Elisabeth

Compete Heating is an awesome family owned and operated company. Dan is extremely knowledgeable and has solved some long term issues for our restaurant. They did a new install for our new restaurant in Spokane Valley and all the installers and employees are all really great with. Dan's daughter, Sarah, works in the office and she's always on top of the scheduling and if she didn't know the answer to my question, she would find it out for me and get back to me quickly. They are just awesome and I can't say enough good stuff! Thank you so much for the awesome job you did for me! I look forward to our next project together!

We had central A/C put in, in our old home, that was built in 1918, with a short unit (needing a different coil) - They were able to get us in quickly, and order the part . The man who did our bid was so kind and sweet to our kids who were there when he arrived - which was very quick. He explained everything to me, and when he left, I felt I had enough information to explain what was happening to my significant other later in the day. The actual install was quick as well, my significant other came home during the day and the man explained what he was doing and a time frame for how long it would take. He was on time, and cleaned up everything, and it was so nice to come home to cool air. Communication with the company was efficient and quick through email/phone. I would recommend Complete Heating, and I don't ever recommend anyone. Thank you guys, for making these out of the ordinary HOT summer days in Spokane, a lot more enjoyable. :)

We used Complete heating for a new furnace and ac in a newly renovated area of our house. They were always on time, respectful, and communicated well. The last guy even took his shoes off before entering to not mess up any of the new floor. We did have a couple issues with install (drain line freezing and leaking) but they were fixed as soon as I brought it up without any hesitation and very promptly. They were cost friendly compared to multiple other companies.

Very sloppy and dirty will not work with them again

Poor install work. Furnace just failed yesterday. Heat exchanger has cracked due to a poorly installed furnace. Don't recommend this company.

This company installed my air conditioning unit 3 years ago without a permit. I recently found out that a permit is needed in Spokane for AC so I checked with the city and learned that no permit had been pulled. So I called the company to ask why not. They told me that they assumed I would be pulling the permit myself, as some homeowners choose to do that. I knew this wasn't true because I've had lots of work done on my home and the provider always pulls the permits and schedules the inspections.

The company told me I would need to pay extra for the permit, which I did. The unit did not pass inspection plus the inspector said an electrical permit was also required. After many phone calls with the company, they finally had someone correct the deficiencies on the AC unit. They also scheduled an electrician to come to my house and check the electrical before it was inspected. The electrician had to make some repairs on the original installation, and the inspector then passed the unit.

THEN, the company sent me a bill for $115 for the electrical permit! I checked with the city and the permit was only $40. The company tried to charge me for correcting work they had performed incorrectly during the original installation.

I rate this company as highly unprofessional and unethical and would NOT recommend them to anyone for any kind of work.

Took forever to finish their job, therefore we didnt pay the final price. Also we had a agreement that they would stretch heating and air into my new addition, but 30 minutes before the appointment Dan canceled saying that i didnt pay them on time. He wasted my time.(We payed after they fully finished their job). Horrible sevice, would not recommended to anyone.

Brand new house that’s a year old, with everything new. The furnace was improperly installed and as a result failed resulting in no heat. When explained the situation Complete heating won’t admit their faulty installation because another company did the repair and diagnosis. The installer from Complete heating did not put in a drip loop so that water expelled would not reenter the unit.

A company should welcome a third party diagnosis. If they refuse clearly they’re shady. Do not trust this company.