All reviews for NW HVAC Service, Inc.

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    5

    NW HVAC sent the most professional and well trained technicians to install a new AC & Furnace at my house. Tyler and Kellen called me 30 minutes before each day of work, to give me a heads up they were on the way. They pulled out my old AC and furnace units the first day and completed the job before noon the second day. I was amazed by the NW HVAC customer service, they have set the standard for HVAC contractors in the Portland/Vancouver area. Tristan, our NW HVAC customer sales & service contact, told us it would take 1.5 days to complete the work. Tyler and Kellen did the work within minutes of that time frame. I did bid out this work and NW HVAC saved me between $5K - $8K. NW HVAC has proven they have a true understanding of customer service and should be considered for any/all HVAC needs. Thank you.

    5

    NW HVAC does an excellent job at servicing our heating and air-conditioning units. They are prompt, reasonably priced and do an excellent job. This year we had Nick, a young man who did a super job for us. He not only knows what he’s doing, but he’s polite, treated our property like his own, and was a pleasure to have do this job. I highly recommend this company and Nick as the service technician.

    5

    After a disasterous experience with our previouse HVAC company we engaged with several well known companies in Clark County. We found they all were more interested in making a sale than solving our problems. Then we discovered NW HVAC and realized there are still honest companies in the area. They took the time to understand out problem, worked out a solution that fit within our budget and actually solved our problem. Since then their follow up and regular service visits have established in our minds that we made the right decision to trust them with our system needs.

    5

    NW HVAC replaced our furnace and our a/c unit. Each time they were here, they were prompt, friendly and professional. Their fee is also reasonable. We will continue to call them for all of our heating and cooling needs.

    5

    NW HVAC is an amazing company they are fair and upfront with their pricing. I am a certified HVAC tech but travel for work and i know i can always rely on them to make sure my family stays cool in the summer and warm in the winter. literally the only company i trust with my family's comfort (besides myself).

    5

    We have used NW HVAC for years. Always excellent service and team. They serviced our aging system until it finally gave up the ghost late this past spring. No homeowner enjoys these big repairs when they come up but Steve answered all of our questions thoroughly regarding replacement equipment options making the decision easy. We are extremely happy with our decision both for equipment and maintaining our relationship with NW HVAC. Thank you!

    5

    This company has worked with me for 12 years. They are super knowledgeable, great response, and. meet all needs. i have replaced a heat pump, and an airconditioer unit as well as yearly maintenance. they also offer a maintenance contract which is a blessing when something goes wrong. No company is ever perfect but Steve and his crews meet all the requirements to be darn close!!

    5

    NW HVAC recently replaced the compressor in my 12 yr old heat pump. Although it took a couple of trips out to diagnose the problem, they were able to get the parts in and installed in just a few days, just in time before the next round of hot weather hit. They were very professional and I thought their pricing was fair for the services performed. I have been using NW HVAC for the past 10 years for annual inspections and minor repairs. I plan on using them in the future.

    5

    We have had a full HVAC unit purchased and installed by NW HVAC for a year now. The superb performance of the unit was only out done by the professional installation. Thank you.

    5

    The BEST Heating/cooling company in Clark County. Great service, knowledgeable team, incredible attention to detail, efficient, fast response & very reliable. Steve is absolutely wonderful; we dealt with a failed heat pump with outside freezing temperatures. They were top notch in setting up a replacement unit, they not only completed ALL necessary rebate paperwork for us, they gave us the rebate amount as a credit on our invoice. So glad we have such a terrific group of folks here in our community. They are also a pre-approved contractor by Clark Public Utilities as well as the city of Vancouver.

    5

    They did a fantastic job installing a new heat pump system for me, I typically hate the summer months, I hate being overheated, this morning my house is cool and I am far less cranky, thanks guys I appreciate you very much! oh and after several price quotes and I do mean several! They had the best price point overall. its a win!

    5

    Everyone at NWHVAC that I had the opportunity to engage with was very personally professional, responsive, the work was done very well, and any follow-up was done very timely. I would recommend this company with high regards.

    5

    Great service and very thorough. They listened to what we wanted and delivered well below the price point of the other company we had a bid from. Thanks NWHVAC!

    5

    ⭐⭐⭐⭐⭐
    This was my second encounter working with NW HVAC Service Inc., and I can’t say enough about their exceptional service! From start to finish, the technician was professional, punctual, and incredibly knowledgeable. He quickly identified multiple issues with my heating system and had solutions mapped out, all while keeping me informed every step of the way. The pricing was fair and transparent, with no surprises, and the quality of their work was top-notch. I highly recommend NW HVAC Service Inc. to anyone in need of HVAC services in Southwest Washington.

    5

    These guys saved us in the summer of 2024. We just got home from a trip and our AC stopped working. Steve Veatch came out, inspected our unit and fixed it temporarily (it was long overdue), and when quoted on options for a new AC unit, their team came in the lowest. They came in and did an exceptional job. HIGHLY recommend.

    5

    Wes did an excellent job diagnosing and fixing the issue with my heater. Quick and efficient. Highly recommended.

    5

    I recently upgraded my 100 year old house from a 35 year old oil furnace to central heat and air, and NW HVAC was amazing to work with. We had to do it on New Years Eve, and they were in and out within 48 hours with no disruption to the household. The owners and employees were on time, helpful and considerate. They did a fantastic job and I'd use them again in the future if I need work or repairs.

    5

    NW HVAC Service recently updated my almost 30 year old gas heater and central air conditioning units. They updated some of the ducting, and added additional vents and duct work in the large bonus room that faces west. I also made this a dual thermostat system, one for upstairs and one downstairs. I upgraded to a more energy efficient gas heater which qualified for state and federal rebates. I honestly can't believe the difference in both my heating and cooling. Now the upstairs is as comfortable as the downstairs! Plus my heating bill was less than with my outdated system. Steve and his crew showed up on time, were professional and made sure that I was completely satisfied with their work. Trust me, this company is the best!

    5

    We have been so happy with our decision to move our offices to the Intelligent office. We rent two office rooms. The staff is always so friendly and helpful to us and our clients whether they walk in or call in. The services allow us to be out in the field and know our home base is on the job. We love that we can schedule a conference room when we need it. Our office rooms have windows and are just the right size for our needs. Thank you Intelligent office!

    5

    The last technician that came out was great he explained everything to me and what i will probably need on the future, I will definitely use them when I upgrade

    5

    I had NW HVAC install a full house Daikin ductless heating and cooling system. They did a great job with top quality equipment. Everyone knew what they were doing, all lines were neatly finished and the price was less than I thought it was going to be. Definitely recommend.