All reviews for Service Experts Hurricane

The good people here helped me get my water heater replaced. The fellas that did the service were helpful and honest, expertly replaced and installed. Checked my floors where my old heater leaked to ensure no damage and sound structure to hold the new heater. I can not commend them enough

They do a professional job, and I have had no problems with them.

T/V assisted us today with a maintenance contract and blower cleaning issue. James, our technician, ran into some complications but handled them in a most professional, diligent manner. Very thankful for his skills and service. Highly recommend.

Theron Ballard checked our system today & found out there’s mold in our system. He suggested to add a Blue- Tube UV to clean the air by removing the mold & eventually give us a good indoor air quality. With my current health condition, I can’t risk a moldy air. With Theron’s help, he was able to install it today so we can breathe good air. Thank you, Teays Valley Heating & Cooling for your expert technicians that are taking care of our system & us.

The technician was really great he gave me information about the hot water tank I didn't even know. It's a great company to have working for you. They have a lot of knowledge about what they do.

Coen was very pleasant and amazingly right on time. My system is only 6 months old so it was pretty open and shut.

Excellent service. Now I have my heater back working. Thank you very much Gary B.

Jeff Beaver was so professional & efficient! He called before his visit to inquire about my AC problem before his arrival & within minutes fixed my problem...he saved my home from any more water damage & gave me advice to keep this from happening again moving forward. Thank you Teays Valley Service Experts--I have had a maintenance program for the last 2 years and will keep my AC unit in the best hands in the area. Thank's again Jeff!! You are the Best at what you do...

Jacob, Logan, and Tyler replaced our 20 year old furnace and “younger” a/c compressor today and provided us with GREAT service and professionalism! After arriving early (!!), introducing themselves, and shaking my hand (a welcome thing after COVID), they went right to work. Working as a team through some chilly weather they completed the entire installation within the timeframe initially provided. Upon completion they explained everything they did and all the financial details that needed to be discussed. We are very pleased with the service we received and will welcome Jacob, Logan, and Tyler back into our home anytime. Thanks Teays Valley Service Experts for another great encounter. PS: we set our thermostat at 68 after the guys left and our family room thermometer shows 68 now five hours later!! Toasty!!

Theron did a great job servicing my unit. He installed a UV filter in my attic handler and knocked it out of the park. He had all the work done in a couple of hours and it was seamless and professional.

Theron did an amazing job and is a very polite young man and answered all my questions.

Teays Valley has the best customer service. I used to not think they were good at all, but something has changed. The last two techs are knowledgeable and discuss the problems with you. Is it expensive a bit, but we knew the capacitor was likely to go from the service done in February. We rode the wave and then of course it popped during this heat wave!! Great job Teays Valley keep up the good work!

Franks Spence was excellent! Frank was 100% professional and provided solution options for a tricky 2nd floor drain while considering the pros/cons in addition to cost considerations. Would highly recommend Frank and Teays Valley Service Experts based on prompt response time, communication through the project and accountability for any possible follow-up needs. Well done!

My Technician, James Jackson, arrived on time. He was very polite and professional. He serviced my indoor unit and outside Heat pump. He was very meticulous and knowledgeable. When he had completed his work, he explained everything that he had done and answered all of my questions. I would highly recommend Teays Valley Service Experts.

I'm an advantage customer so bi annual tune ups and all repairs are covered. As always the tech was super friendly and professional

Service technician was great. Frank Spence was outstanding in his explanation and work completed. Thanks

Great service from Theron Ballard at Teays Valley Service Experts. He helped us with cost savings but recommending a yearly plan.

James Jackson did a great job. Very courteous and thorough explanation of maintenance and upkeep of HVAC unit. Thank you.

We needed to have an 85 gallon electric hot water tank replaced that had reached the end of its serviceable life. For various reasons we were not satisfied with estimates from local companies to install a tankless hot water heater. By chance I met Shane Guthrie, Residential Sales Consultant, and discussed the installation of a Rinnai tankless hot water heater at our home. I sent Shane an Email with photos of the existing hot water tank and the replacement model we wanted installed on October 10, 2023 at 10:53. By 12:00 Shane had responded with a quote to remove our old tank and replace it. He referred me to Mike Savilla, Sales Manager, about questions I had about Rinnai warranty coverage and installation questions. Mike took the time to answer all my questions and arranged to send their master plumber to our house to discuss the installation. On October 12 I signed the contract to complete the installation. On October 18 Master Plumber Nathan Batton and Journeyman Levi Johnson completed the installation of the Rinnai RSC199iN tankless hot water heater. They were courteous, professional and knowledgeable. While draining the existing hot water tank Nathan took the time to explain the scope of work that would be completed to install the new hot water heater. They took the time to answer any questions I had. Nathan and Levi worked diligently to complete the job. I appreciate their hard work. We did not choose Teays Valley because they were the best value for the installation, even though they were. We choose them because of customer service. They provided a quote quickly, answered all our questions and sent great installation experts to complete the job. Thank you for a job well done.

Thank you Theron Ballard for your service! We tried to schedule for our next maintenance call to check AC unit noise but it only went up to February. We would like to have him back for maintenance service in May! 619 Hall St. Chas. Wva. 25302

Service Tech Theron Ballard arrived on time and was very pleasant. He was very informative and discussed the procedures he was implementing. He is a great asset to the company and represented himself well. Would give him 10 stars out of ten