All reviews for Empire Electrical Service

Very professional service! They arrived on time and fixed the electrical issue efficiently. Would use again.

The electrician was able to get out to us quickly, he knew exactly what he was doing and was very informative, he was very kind and personable and fairly priced as well! I would recommend their services to my friends and family, and they are the only electricians we will ever use!!

We've been having bad luck with a dishwasher installation after a second one was installed - surprise no power reaching the machine. With short notice, John at Empire Electrical Service added me to his schedule and solved the electrical problem! I'm very grateful. Will absolutely engage them in all my future electrical needs...

Mike was excellent. I needed an electrical inspection and quote for some work on a home I had under contract and he scheduled a next day appointment. Terrell provided a thorough inspection with an accurate quote that came in below 2 other companies I called. Would call again!

During a storm a large branch fell and damaged our electrical panel/wiring leaving our home without power during the middle of summer. They were very responsive to our urgent situation. Mike was extremely respectful and thoroughly explained our options for repairs. He followed up multiple times to ensure we were kept updated on the status for restoring power. Luis stayed after-hours to ensure we had power restored for the night. Would definitely recommend Empire Electrical Service.

I had three electric company's come to my home for estimates and chose Empire Electrical Service. I sure am glad I did. The electricians showed up early and were polite and professional. One commented they take pride in there work, and they sure do. They put in a new panel, ran the lines and hooked up my central air and brought things up to code. I couldn't be happier with the work and the price. I highly recommend them and will have them back in the future.

Great service! Empire Electrical Service installed over 35 light fixtures at our music school and were able to make last-minute adjustments that worked out great. Tech was very professional and helpful with everything. They arrived right on time, and did an amazing job!

The guys that provided the service were pleasant and helpful and did a good job. The problem I had was with the cost. First of all there were two guys when it should have taken only one-a very simple job. The part they had to buy to complete the job was probably $15-$20 and the charge was $350 which means the remainder must have been labor which must have included going to the store to buy the part. In conclusion I was all right with the service but very disappointed with the cost.

Would give 0/5 stars for customer support and punctuality if I could. No work was ever completed, as they cancelled on me 4 separate days. Cannot comment on the work itself, as nothing was ever actually done…again because no one ever showed up.

Had one set of lights and outlets that did not work. Identified the issues but could not fix it. Did keep me updated on the price because $180 an hour adds up. Told me he would keep looking for the issue but could run $1000 to $2000. I ended up just having him stop. He seemed frustrated at the end. On time came out same day. Up front about cost.

We needed an electrician. They asked us to pay $250 upfront. The electrician came but we never received a quote. Everyday we called they said we would get it by the end of the day. It never happened. I believe this is a scam site in order to collect upfront monies. Don't fall for it!

Electrician was horribly grumpy. No easy to talk to and way overcharged to run some wires through an existing channel. We had a hot tub before and a new one being installed. New wires just needed install and was charged 1100.00 . Unfortunately it is hard to get an electrician during Covid as most all are booked. I would not recommend or use this company ever again.

Called at 12:43 pm on a Sunday, which is a regular workday for them, I was told. They charge $300 for service call, but I needed prompt service because of a possible short circuit (burnt smell).

Was told a tech would call me in 2.5 hours. After 3 hours, I called back and was told the tech would call me soon. A 5:15 pm, I called again to tell them I assumed no one was coming. Was told the tech had to leave unexpectedly and that he could come tomorrow. I said don't bother.

What an unprofessional, amateur operation. Their positive Google ratings and reviews are highly suspect. Had I known they wouldn't show or even bother to call me, I could've hired another company and had the problem fixed hours ago. Avoid Empire if you're smart.

On June 30, I contacted Empire electric for service for an electrical issue for a tenant in our commercial building. I went with Empire because they said they could provide service that day. I was told someone would be there between 10 - 1. Shortly afterward, I received a call that they would not be able to come that day but would be there the following day. July 1, I received a call that they could not come but could I reschedule for the 5th or 6th? Obviously, I opted for the 5th. A technician arrived after 4 on the 5th. He was here approximately 30 minutes and was not able to locate the problem. He said someone else would come on the 6th. I called on the 6th to verify and was reassured someone would be arriving. No one arrived and I did not receive any call. I realize it was a holiday week but if they could not provide prompt service, I would have appreciated that response versus a promise of service they were unable to provide. I did find a provider that did arrive within several hours and their technician stayed until the issue was resolved.