All reviews for Empire Electrical Service

The electric repair service exceeded my expectations. They were responsive, transparent about the process, and left my home in pristine condition.

Awesome job! The guys showed up on time, professional, polite and very clean. They gave me an estimate before starting any work and it wasn’t a penny more than the estimate. The job was done well and I would recommend them to anyone!!

Couldn’t recommend Empire Electrical Service enough. They installed new recessed lightning in our house and we couldn’t be more happy with the finished product. They were responsive, professional and on time. Will do business with Empire Electrical Service again.

Excellent work and real-time problem solving by Empire Electrical Service. Initial problem presented as a complex construction project which required drilling through a limestone foundation and tunneling under concrete. Instead they repurposed some existing but dormant infrastructure and completed the task quickly. Also, courteous and professional.

I contacted several organizations, and Empire Electrical Service was the only one that provided me with nothing but professional, real, and sincere care from the moment they answered my call to the completion of the job. If you need electrical or air conditioning services, this is the company to go with.

We had an electric fault in our house.We called Frank from Empire Electrical Service and he did an amazing job explaining everything to us and answered all the questions we had. Frank was honest and even took time to show me things that I could fix myself.A complete professional from start to end. Will definitely be using this company for all my future electrical needs.

Have had the Technician come out twice. Each time, he is both professional and thorough. Second time, he came out the same day as when I requested services. Very reasonable rates. Thought a big company like this would not do the small job I requested but it seems as if there is no job too small and they do not overcharge for small jobs like most companies do. Give them a call.

Empire Electrical Service completed work in my house in a very timely and professional manner. He explained options clearly for solutions to my situation and every aspect of the work was well done. I am very happy with the excellent work and friendly professionalism of guy at Empire Electrical Service.

Great professionals who know what they are doing! They arrived on time, showed me the work that needed to be done, and explained everything in great detail. They answered all my questions and we will definitely call them for any of our electrical needs in the future! It's nice to know there are honest contractors out there doing good work! Thanks, Empire Electrical Service.

The electrician was punctual, patient, and took his time explaining what needed to be done and options to fit our budget and have our home be as safe as possible. He was very personable, respectful of our home, and nice to our pets! I don’t know who I spoke to when I initially made our appointment, but they were also courteous and helpful.

I was so impressed with the service from Empire Electrical Service! I emailed them after another contractor had caused some issues with our electrical, and the technician contacted me back right away. He managed to quickly identify the problem, and gave me some great advice on how to handle the contractor. His advice saved me both time and money - I can only hope that I don't have any more major electrical issues, but if I do, I know I can count on this company.

Empire Electrical Service is an excellent company for any electrical needs you may have. I recently hired them for a large event I was hosting and was blown away by their professionalism and attention to detail. They arrived on time, had all the necessary equipment, and were very patient in answering all my questions. They were also able to make adjustments on the fly to ensure everything ran smoothly. I would highly recommend them for any of your electrical needs.

Service was excellent and prompt. The person who assisted me in scheduling my appointment over the phone was extremely professional and accommodating. The electrician who completed the work was fantastic; he was on time, professional, knowledgeable, and efficient. He gave me an upfront estimate of the cost and time it would take to complete the work. I'd call Empire Electrical Service again if I had any future electrical needs.

The sub-contractor who actually did the electrical work was very experienced and did a great job. However, the price I was charged by Empire was quite high.

This is a shell company that just hires out subpar contractors to do the work. They totally missed the first appointment, then when I called some woman answered who had no idea what was going on. Finally got someone to come out, but didn't do a very good job.

Empire Electrical Service is NOT LOCAL. I called and scheduled for a service. I called them again 1 day before the appointment to confirm and was told that the technician that was supposed to come out was out sick and they will reschedule. Got a call from them saying the technician quit. My appointment was rescheduled a week after. New technician came out, I was with him the whole time and helped him resolved the issue. Got charged for the full service fee and everything. I told them I will pay them via check. They DON'T accept check. I told them, I will drive up to their office (I thought it was by Glendale) and pay it there. The customer service rep then say they are out of Chicago. I had no choice but to give up my CC over the phone.

customers beware empire electric charges a $250 service call fee that is not applied towards the repair or refundable you still have parts and labor fee also as for customer service (what customer service) beware

First called around noon on 5/15 said they were going to show up that afternon. Second call around 6:30 5/15 are you going to show up tonight? Yes. Did not show up. Third call 5/16 8:00 am Hey what happened why the no show. I'll call you back and let you know. Forth call 10:30 am 5/16 hey what is going on need to know if you are stopping buy. Call you back. They may do good work but don't know if they dont show up. Very dissipointed.

I would leave 0 stars if I could

Never have I experienced a more unprofessional company. The only good thing that happen was him leaving my house with me only having to pay the $100 service fee which I’m guessing is this companies gimmick because I can’t imagine anyone actually letting them stay and work in their home due to how rude and unprofessional he was. Do yourself a favor and call someone else.

THIS COMPANY IS A SCAM, the positive reviews must be fake. Scott Shows up, quotes you 10x what the work should be, then causes a scene until he collects a $300 fee just for coming out. He ran into the wrong person to pull this scam on. Will be filing a BBB complaint and following up with legal action.

Check out their website there is no link to any direct ownership this is a shell company.

Scott came to our house and we requested that he wear a mask. He antagonized my wife and mocked our wishes to do so when he arrived. He was generally unprofessional by the way he incorrectly reinstalled the breaker box and then hitting it with his screwdriver while loudly swearing at it. At least he ended up putting it back right. They can keep the $200 "consultation fee" but there's no way I'd have Scott back into our house again. And we will be seeking other professional assistance.