All reviews for Maribel Heating & Plumbing, LLC

Called and told John our A/C stopped working Thursday night during this lovely heat wave and one squirrel and a chipmunk later...he had our A/C up and running!!! John's the bomb!!!

Within 2 hours of me calling that my water heater was leaking out 2 guys were here putting in a new one! They were very nice and made quick work of exchanging them! Highly recommend

This place is absolutely awesome. They're honest and they work with you. We had an issue with our water heater and they came out the day that I called and in a timely manner as well. The workers were super polite too

Always have had excellent and friendly service from these folks. We have never had any concern with their people in our homes, or the repairs / inspections they’ve done for us . Very satisfied.

If I had to look for anything critical, it would be that sometimes they’re so busy it may be difficult to get them to come out for some smaller jobs. However, last I heard - a busy business gets that way because of great service reputation. We highly recommend them.

Very friendly staff. Bought our furnace, and within 2 weeks, it was installed. Professional and helpful. Answered all my questions and concerns. Very affordable as well. Highly recommended!

Had our new furnace in less than 48 hours. Fast and friendly service. They ordered a new furnace for us the same day we called for help, had a tech out the next after noon to remove old furnace and had the new furnace in, in less than two hours the next morning. Friendly and polite employees, always on time when ever we have called them for service.

My call was answered by the most rude and unpleasant person I have come across all year. Maybe he was just having a bad day but save yourself the misery and call someone else.

Beware of Maribel Heating and Plumbing

Last Thursday, 08/07/2025, Maribel Heating and Plumbing came to my 74-year-old mother’s home in Manitowoc, WI to repair a leaky bathtub faucet. Unfortunately, their visit caused far more harm than good.

The owner’s son handled the repair and used paper towels to clean up water during the job—then flushed those towels down my mother’s toilet. As a result, the toilet is now clogged and no longer drains properly. We know paper towels are the issue because he also left wet paper towels behind in the bathroom trash can.

Before this, all drains were working perfectly—we had just had them professionally cleared by Roto-Rooter, who specifically advised us to use only fast-dissolving toilet paper.

When we called to report the problem, the owner refused to take responsibility. The owner’s son returned that evening to try and fix what he caused, but failed. He then told my mother to hire another company and pay for it herself. When she reasonably said she would deduct that cost from the bill, he abruptly left and threatened to send her to collections. My mother was home alone during all of this and became so upset she experienced chest pains.

After I posted this review, the second owner came to my mother’s house in person. He promised to fix the problem, asked my mother to have me take down my review, and said he would call her and come out to repair the issue today, Monday 08/11/2025. I took the review down in good faith. He never called, never showed up, and my mother has been unable to use her toilet for days because of what their company caused.

The toilet was working fine before Maribel Heating and Plumbing got involved. This experience has been stressful, costly, and unacceptable. I strongly caution others to think twice before using this company.