All reviews for Errund

Great experience! Was punctual and did a great job with cleaning

I am pleased to know that errund pay its cleaners well and all of my tips go to them great!

Pricing wise is very good $26/hr for a one time service that you can book with 24 hours notice

God knows what I didn't find errund earlier. Makes my life so much easier with the online management and customer service. give it a try and you will like it

I bought a gift certificate from their website and I got the service at a lower rate! The service my friend who received the gift was great and my friend was very thankful

Jennifer was kind, cheerful and did a great job at cleaning the house thoroughly! I will be using Errund again.

I signed a 6 month contract with Errund so that I can have the same cleaner. They did a great job and I just extended our contract for a year.

Errund service was a life saver. I just moved into the city and did not know anyway. Cleaning and unpacking were nervewrecking. I called to ask if they did organization and they confirmed they could do it at the same hourly rate. Thanks girls!

I read some of the complains they seemed to be very extreme. Obviously contingencies happen as we are all humans. But what is important is how Errund deals with it - Errund lets me know early if possible, finds replacement and offers some credit to me.

The holidays were around the corner and most cleaners were busy so I could not find anyone. I panicked until my friend called errund and booked me a service. They charged $30 instead of the $25 some reviews mentioned I guess a hike in last minute fees, but the cleaners showed up and did their job. thank you

A OK. Been using them for 2 years and still using them today. Sometimes cleaners are late or have contingencies but don't we always. What matters is Errund has plan A,B,C to make it work again around my schedule!

We used Errund for our office cleaning. They charge at a reasonable rate of $25/hr and have consistently provided quality service for 3 years now. Highly recommended

I wasn’t sure about errund having read a few negative review even those majority of the reviews are good ones because i am pessimist. I decided to give it a try anyway because i was desperately in need of a cleaner the next day lol. The results were great! I think those who complained somehow failed to read their cleaning checklist and think they will get a complete new house. Let’s be real. Anyway I recommend errund.

My Wife and I recently bought a condo and the previous owners left it completely disgusting. They had a dog and there was dog hair everywhere, plus they had NEVER done a deep cleaning. The refrigerator was a mess and the baseboards were stuck with grime. Errund was able to quickly schedule our appointment with very little notice. After errund cleaners came, the place looks SO MUCH better and livable. THANK YOU LADIES!

All of my experiences with Errund has been positive. The process of hiring a cleaning professional is super easy and I love the fact that I can book one day in advance. The system is easy and reliable. I definitely recommend.

after you schedule the service no one confirms whether they are coming or not, no one in the customer care responds to your calls,emails,etc. worst customer experience i have ever seen . not at all recommended these guys waste your time. DON'T EVER USE ERRUND for cleaning services

Horrible customer service. Their online system failed to book my reservation and when I called to enquire, the customer rep was unhelpful. He suggested that I could pay them more money for a same day booking appointment. I'll take my business elsewhere.

No one showed up for our 10am appointment despite our calls to confirm the day before, an hour before since we didn't see anyone assigned to us yet that morning, an hour after no one showed up by 11am, and the next few hours of no-show. Not a reliable service, recommend a firm who will arrive when requested, or contact you if they will not be showing up per the arrangements made a few days earlier.

They have a well deserved F rating on the BBB website! Absolutely awful company with the worst customer service I have EVER experienced. They take advantage of people with disabilities! THIS IS 2019! WHO DOES THAT!?

The cleaner cancelled twice and Errund charged me BOTH TIMES anyway (INCLUDING HER TIP). I have been texting, calling, emailing, and even went to the BBB (which they even lied to the BBB rep) for over TWO MONTHS now and though they admit they owe me a refund - they won't give it back.

They are just plain cruel if they think this is an ok way to treat other people. STAY AWAY!!!

This was honestly one of the worst customer service experiences I have ever encountered. I booked a recurring service a week ago. The website said I should get assigned someone and would get confirmation 48 hours prior. I should have known there would be issues when I didn't get confirmation. Today, they did not show up at the time they were supposed to. I checked the website and still didn't have anyone assigned. I called and left a voicemail. Someone immediately texted me back from the same number I called. They said that someone had called in sick. This seemed like a cover to me because clearly they had not assigned someone yet. They ended up finding someone. She clearly brought a friend with her and not someone who normally cleans houses so I inquired about this. They asked that I "please let her clean" and to check her review. She had 1 review five start review but no text to accompany it. And there was no information regarding the person who accompanied her. I was simply letting them know about this and the person I was texting accused me of discrimination. The woman ended up doing a nice job, but I would NEVER use Errund again and would warn anyone against using it.