All reviews for Kelbachs Appliance Service
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The repair man showed up early, diagnosed the problem quickly. He repaired my washer quickly and professionally.
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Very professional and friendly. On time and very knowledgeable of our dryer repair. Service was great and I would recommenced their services, I will be calling them for my next repair. Thank you, my dryer works great!
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This company was great to work with, and Joe was very professional and great at explaining the issue we were having and the proper fix. I would recommend them to everyone!
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We were given a two-hour window when the repair person would arrive. Joe arrived early in that time span and was informative and easy to deal with. He explained the two possibilities of what the problem might be, made a recommendation, had the needed belts in the truck, and quickly fixed our older washer. I will definitely call Kelbachs the next time we need an appliance serviced.
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Tried using them a couple times as part of our warranty service, they said it might be covered under warranty both times and then came out said it was a manufacturer defect without actually taking anything apart and charged us a service fee, the second time they also told us that the home warranty was basically a scam. So not going to give them business any more.
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Well, paid 300$ for them to fix the cold water inlet valve... A month later it's broke again. Also had to wait 2 weeks for them to come out (which I understand) but then another 2 weeks for the part. Now this time around, they didn't show up Monday as scheduled and now again today (Wednesday) ... Their tracker also said it was in progress and needed a follow up. However, no one has reached out to me aside from an automated text at 11:36 saying they are on their way (mind you there time frame was 12-3) either way I was home.. waiting. And no one. And now I can't reach them..🤔 🤯
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Booked an appointment over the phone on December 5th for a technician to diagnose my Dryer on the 11th. Get a email confirmation saying were all good to go. Get a call on the 11th saying that a technician will be calling me and can diagnose my issue over the phone from 2-4. Leave work early, never get a phone call.. Call the next day and leave a voicemail and then call a couple more times, no answer. Call the next day leave a voicemail, call a couple more times, no answer. End up getting a text that says " Sorry about our technician not calling you, were short staffed please call All brand Appliance" …. Avoid at all cost if you don't want to waste your time. Just call All Brands Appliance instead!!!!!!
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Good luck getting them to respond when the appliance you paid them to fix, doesn’t work! I sent multiple emails and texts and never received a response. And if you try to call, you will never be able to speak to a person or get a call back. Save yourself money and the headache and call someone else!