All reviews for Terrytown Plumbing, Heating & Cooling

Write a review
    5

    Had new furnace and AC installed. Bid was very competitive. They told me exactly when they would have time to install and I was able to pick a day that met my schedule and they were exactly on time. Also called me the day before and reconfirmed the install. It was a hot day and they worked longer to make sure I had AC before leaving then finished up the next day.

    5

    They are always responsive, and have staff that are competent and can solve problems. Always great to work with!

    5

    I sold a home in Oxford that needed some repairs made to the well and septic. The technician was very detailed and communicated well with myself and the new buyer. My client is very please and said the tech checked a few things over for her as well. Very pleasant kind people and will be using them again.

    5

    Everyone is so polite and want to help from owners to receptionist to service men. The service men are very polite and answer your questions. I recommend them to everyone.

    5

    Terrytown has been my "good-to" for services offered for 35 years. I have bought furnaces and air conditions from them. They have done all services for them, plus I've had plumbing issues solved by them. I consider them "the best" in professionalism and services. Thanks for the security you have offered in my time of need!

    5

    We have always used Terrytown for our plumbing needs. They came recommended when we moved to Baraboo 11 years ago. They do quality work, with quality products and super friendly service all for a very fair price. We highly recommend Terrytown Plumbing! Kris and Charlie Voelker

    2

    We had been a loyal customer for a number of years. When our boiler was making odd sounds continuously, we contacted the company to see if a serviceman could come and check it out. The woman said they had nothing available for 6 weeks! I asked if the sounds meant a problem posing a potential danger to us. She said they wouldn't know until they inspected it. Offering nothing earlier, we took the appointment. After I thought about it, the whole exchange left a bad impression with no concern for our safety, so we called another local company who came that very afternoon. I called Terrytown back to cancel our appointment and they didn't seem concerned. We have used the new company ever since. They are more responsive and give excellent lead times on their arrival.

    1

    I called for quote on my bathroom remodel. They came within a week and they did some measurements. However, they never followed up. I called multiple times and they said I would receive a response. I never received a call back. I tried again through the website. Once again, they told me someone would call back. I never received the call. I just wanted a quote for my bathroom. I hate writing this review and it’s my Hail Mary. I see multiple positive posts and they seemed like a great company. So, it’s surprising they are not following through. I’m willing to take this down if they just call me back and they give a response.