All reviews for Hemphill Services
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Hemphill exceeded all of my expectations today. I woke up to it being 80 in my house and next to nothing blowing from the vents. After talking to Hemphill they had a tech at my house in less then an hour and had the AC working again in the next 30mins. The tech was very nice and professional; I will be returning if it ever goes out again.
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We called due to a sewage line issue and they took care of it. I am incredibly appreciative of how they listened to our issue and all the details around it, and then how they went about their business professionally! Trey was the plumber who came out and he was kind, responsive, and did great work! I highly recommend Hemphill!
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Hemphill was so fast in coming out, not only to diagnose the issue with my ac, but repaired it in the same day. Everyone was extremely nice and professional. These are the guys to call when you have an issue!
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Wow, what a great experience! Super responsive, courteous and knowledgeable staff took care of our water heater issue. Would highly recommend using Hemphill for service needs.
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Hemphill went above and beyond getting our unit working last night and providing excellent customer service after a little scheduling issue.
THANK YOU Hemphill for being responsive and quick to fix the issue and the Air. My children all slept cool and comfortable last night! -
I’ve used Hemphill Plumbing for almost 10 years! They’ve worked on both houses I’ve owned in Birmingham. They’ve done big jobs and small jobs for me. I also use their heating and air services. They are very communicative and always do great work. The one time I hired another plumber I regretted it!
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On a Sunday we had pipes leaking into the basement and toilets overflowing. Hemphill offered their advice, took the time to explain options, was up front with pricing. When they came out they were on time, communicative and professional. They came back out the very next day to finish up the work without tacking on extra charges. I will absolutely reach out to them again for plumbing needs!
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Very responsive, informed of an arrival delay due to a complication on a previous job and then showed up when they said. Explained the issue and did the repair quickly to our tankless hot water heater.
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The guys at Hemphill were so amazing! They were on time, super professional, quickly diagnosed our issue, was very thorough with what was needed and how they would correct the problems, and was in and out in less than an hour. Will definitely use them again if needed!!
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Adam was awesome-diagnosed the problem and got it resolved immediately! Very personable and professional and knew what he was doing-showed me my damaged faucet stem and explained in laymen terms so I could understand why my faucet was doing what it did! Recommend this company to everyone!
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I've used Hemphill a number of times over several years. Adam fix a problem 3 other plumbers failed on. They have relit my water heater and installed a new bathroom,
including shower,, commode,, fancy tub and lavatories. They always do a good job. -
In property management time is of the essence and every time I’ve contacted Hemphill I not only get a response but a quick one at that. I’m not a plumbing or HVAC expert and they’ve always been willing and able to help me understand the situation since I often have to relay the information. I’m so glad to have them as a dependable vendor. I have recommended them many times and will continue to do so.
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My rental unit downtown abruptly went out late Saturday evening during mostly recent heat wave. I was notified by my tenant following morning , who had escaped a miserably hot evening by going to a hotel. I immediately contacted Hemphill via after hours service representative who took the details of my service request, and confirmed I would be contacted upon opening following morning.
At 8:15 I was contacted by Hemphill Servuce manager, who courteously provided me with an appointment one hour later.
I met technician on time at the unit, who was courteous and efficient. After examining condenser and air handler thiroughy, determined problem and repaired it. By mid morning the unit was cool again and tennant ( and owner) very pleased
Overall excellent communication process, and on time professional service!
Thank you Team Hemphill🙂 -
Hemphill Services has replaced a Unit for me, added an external dryer vent, serviced my HVAC and given advice on a difficult plumbing situation. I have known the family for many years and can say they are honest, dependable and fair!
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Hands down the best Plumbing and HVAC company in Jefferson, St. Clair, and Shelby County. I have used them to install new HVAC systems, routine maintenance, and plumbing repairs. They are available 24 hours a day and are super responsive.
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Sewage was backing up in the bath tub and we immediately called Hemphill. They came out promptly and fixed the problem. We will absolutely call them for all of our plumbing needs in the future. It is wonderful to know that we now have a reliable, honest plumber.
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It was easy to schedule a time because Andrew seemed truly concerned that they help us quickly. We told him it wasn’t urgent but he said they don’t want us to wait. Our plumber, Jamel, diagnosed the problem immediately and explained the cost. He worked quickly and could not have been more kind nor more professional. They were both super to work with.
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This is the third time I have used Hemphill services for various reasons - mostly emergencies!! They have always done an outstanding job. I had an emergency and called them in the middle of the night for a leak in my main waterline. They were very courteous and very professional, despite the ungodly hours. They don’t give you the runaround like some companies do. When they say they are going to fix your problem, they get it done in a timely fashion. They had my leak fixed in no time and my water restored to the house.
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Installed new Trane air conditioner. Michael Webb , technician, proved to be a knowledgeable, efficient and professional company representative. He arrived on time, explained my options and provided the info I needed to arrive at a proper decision . Explained what he would do and delivered a wonderful product and service. I would definitely recommend Hemphill Services .
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Hemphill was great. We had a shower that wouldn’t turn off. I called Hemphill and they sent someone out that morning. The service technicians were able to identify the problem quickly and get it resolved. I definitely recommend using them.
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We were very pleased with our experience using Hemphill! They showed up right on time, were respectful and polite, did the job quickly, and even came in under the quoted price. We will definitely be calling this company again!