All reviews for ACE Tree Service

I called Ace Tree Service from a flyer I received in the mail. I needed an arborist opinion, Parker explained what would be my best option. I was scheduled and Kenny and crew alerted me to their estimated arrival time. I was the last customer at the end of a long hot day. The three of them were all business and quickly cut down a tree, trimmed another, and lifted a large branch off my shed. Debris was cleared and stacked for pickup, stump removal was scheduled, and Kenny took time for a neighbors questions. The main office offered prompt and professional communication. I certainly will call and refer Ace Tree Service in the future. Thank you to the whole team.

Ace Tree company did an excellent job. They were communicative, on time, and reasonably priced. They also took measures to protect our yard / the grass which was much appreciated! They were great!

Hired these guys after a storm flung our neighbor’s metal roof onto our property and caused tree damage which included depositing a 20 ft piece of roofing into a large white oak directly behind our house. I found them with an organic google search, noticed their good reviews, and decided to reach out. Was on the schedule for an initial estimate visit within the next couple days. Zach came out to estimate, very friendly/professional. Gave me a quote on the spot which was easily agreeable bc it was going thru insurance. Even without insurance I think this was a reasonable price for the standard of service you receive. I’m of the belief that you should spend a little more on quality service from an established business with processes in place, in lieu of the cheapest fly-by-night operation that can bring additional problems in and of itself.

A week or so passed and I signed the estimate, Misty had me on the schedule for next day, she was very sweet and friendly. They use a CRM which keeps you updated via text. I received a text that morning saying the crew was in route. The crew arrived on time and the lead met me at my door a little after 8. He was cordial, confident, and professional; I wish his name didn’t escape me so I could mention him here.

They made quick work of the project and were done by 11am. They cleaned up our porch of any sawdust and even picked up sticks that were there prior to their arrival! Unfortunately I was in a meeting when they wrapped up and couldn’t meet them outside but he told me through our Ring camera that another team would be out the next day to clean up the debris they left at the street.

And wouldn’t you know it, the day immediately after they showed up right at 7am to whisk away the debris. This guy was also very thorough and left only the smallest amount of sawdust.

If you’re on the fence about these guys, I highly recommend you pull the trigger and hire them. Save yourself the hassle of dealing with the cheapest option that skimps on insurance and skips corners to make an extra dime.

Ace Tree Service is the best, they employees are professional, friendly knowledgeable and trustworthy people and they know theirs jobs..Yes theirs prices are reasonable. We would them again and again. Thank you for a job well done 👏🏽

Great Tree Removal, Some Scheduling Frustration

We hired this company to remove 10 Leyland Cypress trees from along our fence, and they delivered great results at a competitive price. The crew efficiently removed the trees, ground the stumps exceptionally well, and handled all debris removal with a small crew. We especially appreciated them proactively replacing broken fence boards that were damaged in the process and their cleanup.

Our main issues were with scheduling and communication. The service was delayed by about a month due to reschedules, and we often had to call to get updates. Often it felt the office folks were not forthcoming as to the reason for delays. Debris pickup was also slower than expected.

Despite these communication and scheduling hiccups, the quality of their work was high, and we'd still highly recommend them if you have some flexibility with your timeline. We'd definitely use their services again.

Excellent and timely service. A bit expensive, very quick work and cleaned up except for stump grinding, they left a pile of dirt and hole. Be aware of the 3% charge for credit card.

Ace was quick to arrive snd remove the tree from my yard but did not finish removing debris until I called a couple times. They had raked/blown the small branches and leaves into piles but just left them. I had to call a couple times before they made it right.

Have used Ace Tree Service twice now. First time was great. This time terrible. Would not recommend to anyone. They tore up my backyard where they removed the trees, and took 12 days to remove the huge debris pile in my front yard!! Me and my wife had to call them multiple times and leave messages because no one would answer the phone. When they did answer the phone, they would tell us someone was in our area and would pick it up ASAP! Strung us along for several days! Very poor management. Will never use them again.