Plumbing reviews in Calera, Alabama

Mr. Benjamin Simmons, owner of Dogwood Plumbing in Calera, Alabama, received my call courteously and corrected the issues the same day. The plumber telephoned me to state that he was on his way to my residence. Mr. Simmons definitively and completely turned off the faucets in the wall behind the washer and dryer and capped them, then removed the washing machine hoses from the faucets. With regard to the second issue, the plumber effectively replaced the flapper in one of the toilets in my home. Mr. Simmons courteously responded to any questions that I had. Completion of both of these tasks ensured that water would not be wasted. His fee was very reasonable.

Ben was very knowledgeable and did a great job. On time and friendly! He fixed the issue during the weekend.

I had an amazing experience with this plumbing service. They came out on very short notice and quickly replaced my kitchen faucet along with the piping underneath. What really stood out was how thorough and helpful they were — they also took the time to check out a few other plumbing issues I was having, completely free of charge, and offered great insight and advice. Super professional, friendly, and clearly take pride in their work. Highly recommend to anyone in need of reliable, honest plumbing help!

Dogwood Plumbing always does excellent work I have known Ben Simmons, the owner, for many years and he has always been my preferred plumber.

"I recently hired Ben from Dogwood Plumbing to address a slab leak issue at my home, and I couldn't be more satisfied with the service. From the moment he arrived, he was pumped and ready to tackle the problem. His professionalism was evident throughout the entire process; he explained the issue clearly and outlined the steps he would take to fix it.

What impressed me the most was his commitment to delivering quality work at a fair price. I felt confident that I was getting great value for the service provided. The repair was completed efficiently, and he left the area clean and tidy. I highly recommend Dogwood Plumbing for any plumbing needs.

I searched around and read a lot of Google reviews before choosing a plumbing company. I went with Dogwood Plumbing because of all the positive reviews, and I’m glad I did. The service was excellent. They came out the same day, explained everything, and were extremely helpful throughout the process. Definitely worth the call. I’ll be using them again if I ever need plumbing help!

I had a plumbing issue that i couldn’t pinpoint. Ben with Dogwood plumbing responded quickly. Worked diligently. And provided A+ service, ultimately resolving my issue.

Dogwood Plumbing came out to give me an estimate on a Slab leak and busted water heater. Ben was very professional and his prices were very fair compared to the 4 other companies I called here in the Birmingham Area. Ben and his guys came out next day and fixed my slab leak and my water heater. He also provided a leak test after he completed the work to show me there were no leaks and everything was perfect. I couldn't be happier with Dogwood plumbing. Thank you Ben! Your the best!!! I will be telling everyone i know to call you with all their plumbing needs. 🤩🤩🤩🤩🤩

Ben is always reliable! The best plumbing in Greater Birmingham! Wouldn’t have any other person work on our homes!

Dogwood was quick to get us on the schedule. They came in the window that they said they would. They were kind and professional and did a great job!

Water heater went out in the house my husband and I just bought and moved into. I called Dogwood Plumbing because I liked the idea of using someone local. When I spoke with Benjamin over the phone, he sounded very knowledgeable and experienced about the various plumbing issues in the Shelby County area. He also gave me the best quotes compared to other companies that I had called.
He was quick to respond and patient in answering all of my questions, even after the inspection. He discussed and gave me an estimate for repair and replacement so I didn't feel "pushed" into making a higher sale/getting more services done than was necessary.
The service turn around was very quick and he kept me informed the whole time, even when a part had to be ordered and installed on a later day.
Very satisfied and will be using his service again for future plumbing issues.

🚨 Dogwood Plumbing – Extremely Unprofessional Conduct and Misrepresentation 🚨

We are documenting our experience with Dogwood Plumbing to ensure others are fully informed before engaging their services.

A service technician from this company performed work on our property that resulted in significant plumbing issues. Following that visit, we experienced extensive drainage and sewage problems throughout the home. After reporting these concerns and requesting that the matter be corrected, Dogwood Plumbing dispatched a technician for a follow-up service.

Upon arrival, and without being out of his vehicle for more than five minutes, the technician became verbally aggressive, shouting profanities and exhibiting hostile behavior. The entire encounter was captured on our security cameras—the technician was unaware he was being recorded.

Rather than addressing the workmanship concerns or the technician’s behavior, Dogwood Plumbing later issued publicly false statements in response to our review. Their comments were inaccurate, misleading, and intended to deflect from the substance of the complaint—namely, their unprofessional conduct and lack of accountability.

It is important for potential customers to understand that this company’s approach to conflict resolution involved denial, deflection, and misrepresentation, rather than responsibility or professionalism.

We possess complete video documentation of the incident, which can be viewed on the Ross Bridge community Facebook page and if you have the Ring app it’s been shared there as well.

⚠️ Our advice:
• Exercise extreme caution when engaging Dogwood Plumbing.
• Document all interactions in writing.
• If issues arise, involve your management or legal representative immediately.

Based on our experience, Dogwood Plumbing demonstrated behavior that was unacceptable, unprofessional, and inconsistent with basic industry standards.

Very quick to respond and professional. Had a plumbing emergency and were able to help the same day even being during the holidays. Will definitely use them for any needs in the future and recommend them to friends.

I submitted a request for a water heater repair. I spoke with Ben. Ben said a lot but never actually sent me anything or did anything. So I went with another company. Plenty of other options.

Ben and Hugo both are fantastic plumbers. They worked so hard to fix our leak. Honest and dependable company. They were on time and honest.

Ben and his team did a great job installing a new water heater with expansion tank and shut off alarm. They were prompt with an estimate and came on time.

I have used this company multiple times and every time they come out promptly and do a great job. They are great at what they do and communicate well. I will be using their services from here on out.

Fantastic experience! Super friendly, honest, and genuinely skilled. It's rare to find someone who brings both great personality and topnotch workmanship. They explained everything clearly, didn’t upsell anything unnecessary, and the quality of the job speaks for itself. Highly recommend!

Ben Simmons, is great. Arrived on time. Explained the process. Diagnosed the issue. Fixed the issue. Very thorough. Very reasonable price. Highly recommend.

Dogwood Plumbing service was friendly, prompt to answer the phone and schedule same day service on a Monday. The service required snaking a slow drain which took approximately one hour to clean. Cost was $275. I would use this company again but I will likely shop for low cost.

They were so easy to work with. Arrived as t the time they stated. Benjamin was great.
Will use them in the future if needed