Appliance Repair reviews in Grand Bay, Alabama

3.3 based on 12 reviews Back to the listing
    5

    Very helpful people....

    1

    Would not use, extremely rude, lacks customer support

    5

    Quick service, friendly office staff and very knowledgeable technicians.

    1

    Came out to repair my gas range didn't repair it I call the number I was given no answer or call back very unprofessional

    5

    Fred, our service technician was professional and installed the switch for our microwave in a timely manner.

    5

    Brian is a great guy and is very professional at handling situation. I had a problem and could tell he genuinely cared and wanted to fix it because his company comes first.

    1

    CUSTOMERS BEWARE!!!!! There really needs to be a 0 Star option to leave a review, because this company is the absolute worst & doesn’t even deserve the 1 star I’m having to give it to be able to leave a review. I wouldn’t recommend them if they were the last appliance repair company on the face of the earth! Worst customer service I’ve ever received in my entire life. 😡

    5

    He Was Very Knowledgeable And Polite, I've Needed Him 3 DifferentTimes, Each Time He Was Quick To Fix My Appliances
    Thank You!!!

    1

    Was given Maillet Enterprises don't info by Samsung to repair my RESIDENTIAL Model Refrigerator that is in my 2017 Fifth Wheel.
    It took 4 days to get a return call....only then to be told that he doesn't like to work on Refrigerators in Rv's even though it's a Residential Size Model. When I mentioned I had an extended warranty on my RV with a 200.00 deductible he very rudly told me that he doesn't deal with Warranty work payments that Is have to pay everything up front and then I could deal with the Warranty reimbursement. It's not what he said , but the tone and rudeness in his delivery. There are other companies out their that will appreciate my business....and I have no problem paying up front and my husband is capable of moving tbe refrigerator out of the side for easy access....so the way I see it , he didn't not get my business and now he has a negitive review.....

    1

    AVOID them!!! Would give Zero stars if possible. They will scam you and they do this intentionally because I have talked to other people who’ve had similar bad experiences with them. They screwed me over twice in the past on my Samsung refrigerator. Telling me & charging me to fix it only to find out it didn’t fix it. Then they charged me a second time to come back out to fix the same problem they didn’t fix the first time around. Very frustrated. There are other people who work on Samsung refrigerators just need to do some checking around. They best never set foot in my yard again. I hate crooked companies.

    5

    I would highly recommend this company for your appliance repairs. The tech was prompt, courteous, and did his best to fix my problem. He was my 4th tech out here, including a GE tech, and he is the only one who took the time and really tried to fix my refrigerator.

    5

    Highly recommend! Replaced my GE Cafe refrigerator compressor. We wish we would have called Maillet first. They solved our issue in 3 days when GE warranty service could not solve it in three weeks. Grateful for both Fred and Jason!