HVAC reviews in Homewood, Alabama

I really appreciate the same day service. These guys are very professional and I will use them again and recommend them to others.

Best HVAC technician EVER! If you need affordable work done THE FIRST TIME in a professional manner, this is the company to call!

Great company, suggested a heat pump after my old unit failed. Turn out to be a great investment!!! The installation was great, no issues Thanks, Guys!! B&B

B&B did an excellent job on installing my complete system will highly recommend to friends and family Brandon was very professional and polite will definitely use them again

The entire team at B&B Heating and Cooling are nothing short of amazing! They are extremely knowledgeable and reasonably priced. We have used Brandon and his team on several different occasions and have never been disappointed. Jacob did such a great job servicing my unit last week that he left me with no choice but to share just how truly professional these guys really are. I highly recommend them.

Absolutely thrilled with the service from B&B Heating & Cooling! After experiencing an unexpected heating issue, I reached out to them, and they responded promptly. The technician arrived quickly, diagnosed the problem efficiently, and had our heat back up and running in no time. Their professionalism and expertise were impressive, making the whole process seamless. I highly recommend B&B Heating & Cooling for anyone in need of reliable heating services. They truly deserve a 5/5 stars!

I needed two new systems and these guys got me back comfortable! Very professional company and crew. Thanks fellas keep up the great work.

I had a great experience with them, they went over and beyond and show extreme professionalism and courtesy. They installed my split level AC and heater unit perfectly. I highly recommend them

If I could give Roy and Gary 10 stars out of 5, I would! Both are super personable, did an A++ job understanding my needs, and getting everything installed so impeccably that it's pretty to look at. Highly recommend Xcalibur, Roy, and Gary. They even vacuumed up the drill dust as they worked. 👍👍👍 Photos to follow!

I cannot recommend Mr. Roy enough! From the moment he came to my house he was kind, professional, and incredibly responsive. He arrived right on time, quickly assessed the situation, and got straight to work with impressive efficiency. His attention to detail and skill as an electric technician are unmatched — everything was fixed perfectly and works flawlessly.
Beyond his technical expertise, Mr. Roy’s friendly demeanor and honesty made the whole experience stress-free. It’s rare to find someone who is not only highly skilled but also genuinely cares about providing top-quality service. He is truly reliable, and I know I can count on him for any future electrical needs.
If you need someone who is quick, efficient, trustworthy, and kind, look no further than Mr. Roy. He is an absolute professional and a pleasure to work with!

Responded immediately. Came to my house after hours and was very reasonably priced. About what I figured I would pay. He explained everything in detail and was very professional. I decided to become a member Before he even left my house. Backed up plumbing was cleared and I was back good as new in under two hours. Not enough good things to say about this company and it’s not the first time I’ve used them.

For almost a year I have used Xcalibur and have met The HVAC plumbing and electrical techs and done of them have ever disappointed me . Justin finally got my AT& T mess fixed

Isaac was knowledgeable and quick to find and fix the problem. I particularly liked that he took time to educate me about my unit as he was walking through his diagnostic. Could not be happier with the job or his customer service throughout the process!

Xcaliber is an outstanding customer service group, and every technician has been of the highest caliber professional. Prices of equipment and devices are way, way out of line (technicians are expensive too, but they do excellent work and have been completely honest). $675 water heater was $2100.00 (total price minus the customer equipment installation price) and $95.00 pressure valve was $650.00 (installed) I bought the water heater from Home Depot (so full retail after taxes was $715.00) but paid the 650.00 for the $95.00 valve. The work itself was absolutely first rate…but beware of equipment pricing. I do recommend them without hesitation for quality plumbing and HVAC work!

John, Issac, Tyler, Andrew, and Dalton at Xcalibur did a great job inspecting our old system, assessing the issues with our old system and presenting us with several options to replace the system. Once we agreed on a system to use, the crew was at our house in less than 24 hours to install it. 7 hours later, they were done. The crew was clean and efficient, and the installation was clean and tidy. We greatly appreciate it.

The tech was very helpful and repaired a leaking fitting. I just think $480 is expensive for maybe a 20 minute repair. I just think next time I will shop around for a more reasonable price.

I would have left the review alone but since the owner tried to make me a liar I put up the service order. The total was 481.69. I am not gonna lie about how much something cost.

Description of Work

Arrived at home and met with Chris. We discussed current plumbing issues, leak on pex under tra

Cut out leaking shark bite fitting and replaced with pex pipe and 2 couplings.

Upon completion tested piping and connections, no leaks.

Task #

Description

Plumb-Dia-100

2. Discuss ALL Possible Solutions

1. Evaluate the Situation

3. Deliver Cost Effective Options

4. Review the Timeline

5. Look at Other Factors

Quantity 1.00

$89.00

$8

Your Price

WPR-140

Restore your water distribution system by installing up to 10 of

$392.69

$35

Mema

A

PEX pipe.

Paid On 9/29/2025

Type

Potential Savings

$39.27

Sub-Total

$481.69

Tax

Total Due

$481.69

Payment

$481.69

Balance Due

Thank you for choosing Xcalibur Services, LLC

This invoice is agreed and acknowledged. Payment is due upon receipt. A service fee will be charged for a financing charge 1% per shall be for overdue amounts.

9/29/2025

been

***UPDATE: we found out they never sealed off the vent from the former water heater. This would’ve released carbon monoxide into our house. Luckily, we have monitor. Secondly, they never put a gas regulator to the water heater. We found this out from another company we deal with. We called their staff out immediately and they came and apologized. We also found out those people that did all this are no longer working there. We also found out there is a lot of turnover. Their company recently did some electrical work on our house and I am going to have another company come out to check what was done. *** ✅
Our water heater (it came with the house) wouldn’t ignite. We called another place that told us it would be a day to get there. Well that day we never heard from them so I called Xcalibur Services. Chris and Amahri were great! They assessed it and we needed a new water heater. We talked about tankless and I’m so happy we went with it. They showed me what they were doing and why. When they were done, they cleaned everything up and were super courteous. I would recommend them to anyone!

Xcalibur has done work for me for years and has always been great, however not this time. David was great but the price wasn't (I know he's not responsible for the labor rates). I will not use them for plumbing in the future. They installed a new toilet in 2023 and it became very unstable last week. It was very loose at the base. Apparently the flange was broken and needed to be replaced. This should have been noticed 2 years ago when the toilet was replaced, or, what could have happened is that the new toilet was tightened too tight 2 years ago and it eventually caused the plastic flange to break. This part is probably no more than $30. Total repair was close to $1K. This is ridiculous labor pricing!!!

I contacted Xcalibur to for a leaking toilet with a bad water supply valve at my mother’s home. Alicia was very helpful with setting up the appointment for her as well as splitting the payment . And, Devon was very professional and courteous with the situation at the house. A veteran owned business that has put this veteran at ease. Thank you!

Easy to set up on-line. Technician was competent and quick. He gave me a clear quote before doing the work. Optional services were shown with firm pricing. No high pressure sales tactics, just a transparent and informative system. I’m glad we used them.

UPDATED REVIEW:
It is very rare that I leave bad reviews because it isn't worth my time, but in this case, TIME IS MONEY and I have spent more than enough of my hard earned money with this company for them to show some PROFESSIONALISM. I had our first attic A/C unit replaced 4 years on May 5, 2021. Everything was great.. or so it seemed. What we didn't know that we were slowly suffocating our unit because when the unit was installed, they failed to realize that we already had an ??air return?? I'm not sure of the technical term but the vent where you put an air filter into. We have one in the ceiling and then their company installed one into the unit as well. That was not discovered until April 30th of 2025. It all started on April 1st of 2025 when we came home and there was a leak coming from our ceiling where the unit sits. (Sadly not an April fools joke) We did not get serviced until April 3rd and one of their techs commented was that they did not like how the system was installed.. which was the second time a comment was made about the work done within their company. The first comment was made back in December by a different tech that had mentioned that there was a missing part. The safety switch. Anyways, they returned on April 4th since the 3rd everything was frozen up and needed to defrost. They determined there was a refrigerant leak and a faulty safety switch and we got charged for refrigerant. After that, it seemed like everything was fixed. That following week, it felt as if there was no air flow inside our room but on the thermostat, it indicated the room was "cooling" and there was a leak in the pan. We got serviced again on April 22nd. Frozen unit again. This time, this tech said it was a faulty thermostat and they changed it out from an Ecobee to a Honeywell. Everything seemed fine and then the next week, on the 28th, it stopped working again. This time, they determined that it was the thermal expansion valve that was faulty and needed to be replaced. It was replaced. Thankfully, this one was under warranty and I had to mention that we were under warranty. It made me wonder if we would have gotten charged if I didn't mention anything, but guess what though?? The unit stopped working again and froze up. 29th, a tech came out and had to YouTube what the problem was and could not figure it out. We were appreciative he stayed late to figure it out but unfortunately could not. They came back on the 30th and determined that it was because of the 2 air filters. After removing the filter next to the unit, there was airflow again and things felt normal. Now that I could circle back to the 2 filter being the main issue the whole time, then what will this do to our unit in the future? I gave the company a call about my concern and they claim that our unit will be fine. I also requested for our Ecobee thermostat back since it was never the issue in the first place and they let me know they would need to locate one and they'd give me a call to schedule that reinstallation. I am a patient person and I gave them a month a half but no call, so I called and they came a couple days later. Now, I thought that would be the end of it but we had another issue again with the unit freezing up on July 15th. When I called that day, they had asked me what was wrong with the unit, as if I knew the problem. Anyways, we ended up shutting off the whole system so it can be thawed out for the tech the next morning and they determined that it was the thermal expansion valve again. They said that they would need to order the part and then give us a call to install it. So it's been nearly 2 weeks, and I didn't want the same thing to happen like the thermostat, so I gave them a call today, the 29th, at 11:11AM and they forwarded me to the department responsible for the parts and left a voicemail. No one gave me a call back and so I gave a call again at 5:02PM and they said that they see the person at their desk and to give them a call again, so I did. No pick up and I left a voicemail. However, now my unit is freezing up again.