HVAC reviews in Irondale, Alabama

Best Commercial/Residential HVAC Company.

Highly recommend requesting Carl Michael Crain, great man and worker

They efficiently fixed our furnace.

These company do not care about their employees all they care about is money

Horrible drive im a builder and will not use this company

Very good inspection of inside units, thermostats and outside units. Ask for Tec Cole. He is efficient, courteous and great with annoying dogs.

Nothing against the company but I hope they see this because a Spam company is your number to make spam phone calls. Please call your phone provider.

Truck 44 is an awful driver.

From the calling in to the Office of Parker and Sons to schedule appointment and the Technicians that services our HVAC at Parker and Sons THEY'RE ALL PROFESSIONAL, KIND AND THEY DO A GREAT JOB!

My favorite part the gentleman who came out and did the quote was the gentleman who installed my system. The quoted price was what I paid not a cent more. No pressure sales tactics. Great job 👍🏾

Jason just came out tonight because one of my units went out. He did a great job explained everything and as this was after hours I still felt like the rate was extremely fair! This is my third time using them and I would highly recommend!!!

Bart came out to help fix and look at our internal unit that had basically flooded our ceiling. He was extremely nice, helped vacuum up the water and insulation and installed a second kill switch if there is another clog all at no charge. He was awesome, and helped remove some of the stress off my plate trying to fix everything.

No showed appointment this week. Will delete when they decide to honor their commitment.

Pleasant experience from start to finish. I was able to get an appointment the same day. I spoke with Kathy twice and she was helpful and efficient. The technician who came out (Bart) was likewise easy to work with and fixed our issue.

We've gotten really good service from Parker & Sons. "Bart" has been to our house twice in the last month or so (working on two different units). The dude is professional, friendly, sharp, and LOCKED ON to fixing your AC. No hard sell to buy a whole new system as some "other companies" are keen to do. This last time, Bart took apart the "other company's" (let's just say one of the major players) previous work and found that they hadn't even installed a required part...they just left it out completely and "called it good." Well, when the "other company" did that work I called them right back and told them it wasn't cooling as well as I knew it should and they totally blew me off. They knew damn well they had left that piston out and still lied to me, claiming it was the "other unit" that wasn't cooling. Well, I won't be calling that "other company" EVER again...Thanks to Parker & Sons my upstairs system pulled down to 70 last night with no problem for the first time in quite some years....I'll stick with Parker from now on and ask for Bart by name...

My Signature Home was built in 2011. These guys were hired by the builder to install the central heating and air. Fast forward, I’ve had issues with both upstairs and downstairs units. The last guys I hired to come out, they found the issue and that issue goes all the way back to the original install. Parker and Sons used plumbing solder instead of the correct solder. They cut corners and use cheaper materials. I can’t help but think that had they done the job right, my units would have lasted longer.

I called them over 2 weeks ago to look at our mini split system, which they installed 3 years ago, that was not working. They sent a technician out a few days later, who was very professional, but after he left, he said that the board on the exterior portion of the unit was bad. I was charged $125, offered no solution to the problem. I told them it wasn’t working, I didn’t need to pay someone $125 to confirm that it wasn’t working. I wanted someone who could fix the problem or at best offer a solution with a price. I’m beyond disappointed.

UPDATE- I spoke with someone today. The unit is still under warranty, but they don’t make it anymore, so they are still trying to locate the missing part. If they can’t find it, they will have to replace the unit. I still think the time frame for a solution is a little extreme. Luckily it’s not mid summer and the room isn’t being used right now.

Scheduled a service call last week for this Tuesday 7/12. Just called me today (7/11) at 4:30 to tell me they need to reschedule for either Wednesday, Thursday or Friday. Understanding things happen, I was fine until I asked for a specific time on Wednesday. I was told I would be given a call 30 minute call before they would arrive...essentially requiring me to clear a whole other day. Not ok, given I had already cleared my Tuesday. My reasonable request for a specific time was not met so I cancelled altogether. Not interested in doing business with a company who does not value their customer's time.

BAD! I don't ever do reviews but this bothered me enough to do one. They said they would come fix an issue today and then never showed or called to say they couldn't make it. Now im stuck with no AC and a pregnant wife who has to deal with it. Very unprofessional

Absolutely unacceptable customer service - they don't even deserve 1 star but I am not able to write this review without clicking at least 1 star.

We built our home nearly four years ago and the builder used Parker & Sons for the HVAC system. Since then, we’ve paid them every year for their maintenance plan, which includes two service visits annually. Unfortunately, the only thing consistent about this company now is their failure to show up.

We originally scheduled our spring/summer maintenance for May 27th. They canceled the day before, claiming they were backed up and couldn’t give us a future appointment. I followed up June 10th and was told we were scheduled for June 25th—nobody showed, no call, no explanation. We followed up again, and were rescheduled for July 15th. Same story: no show, no call.

That’s two missed appointments with zero communication.
To make it worse, I run a service-based business and blocked off my calendar both times. That’s lost income and wasted time—all because I was waiting for a company that never came.

When my husband finally called back, we were told they’re only prioritizing people without AC or new customers. So basically, if you're a paying annual maintenance customer who has been loyal for years? You're pushed aside without so much as a courtesy call.

This is a blatant lack of professionalism and respect for people’s time. We won’t be renewing our contract, and we’ll be warning others to look elsewhere. Loyalty means nothing to this company anymore.

I have been trying to get them to come out to do the annual inspection on our units they installed 9 years ago. Three times I have called, made an appointment, waited all day for them not to show up. When I called to get an explanation, they simply don’t care, just said other jobs took priority. I have never had issues before this year, but the scheduler, Kathy, has been zero help throughout this process and is not empathic at all. They have taken no accountability and I guess just expect people to wait around all day and then never show up. Completely unprofessional and I would not recommend this company to anyone.