Reviews of local pros in Irondale, Alabama

Reed, my technician, was extremely professional and respectful of my time and home. He went above and beyond, even when I was asking him a million questions. As a new home owner, I feel this company has my back!

Heath is very charismatic and willing to help! Very professional and knowledgeable. He is amazing to work with!!

These guys are great they do what they say, do it efficiently and fast, so u can continue with your day. I highly recommend them.

Deejay was really great to work with! He completed the basement termite inspection and replaced the yard baits as needed, explaining what he found and putting my mind at ease.

Please note this score is for Lawn Services not pest control. They are 5 stars for termite and pests. However, the lawn weed control service lags far behind. I was billed separately for my natural areas. This year my lawn is overrun with weeds and wild grass is choking out the sod. I was refused weed control for the natural area and told I would need to pay more than what I had contracted, despite paying upfront for a full year. I am very disappointed since the other services are so comprehensive.

They are the best! Always reminding you each year that it's time for a check-up, always have a good customer spirit. So if anyone needs these guys….. They are the ones! Thanks

I absolutely appreciate Mr. Marcus and his team who come out and service our business. They are very professional, friendly, and get the job done.

Consumers deserve to know APS does not respect property boundaries or consent before performing services.

I've been using APS for almost five years. This year technician Nick Nichols came to my home without an appointment or prior notice. He immediately began removing my crawlspace cover before the door was even answered, an act of trespassing.

When my roommate answered and identified herself as not the homeowner, he asked if he should “just go ahead” with the inspection since he had already made the drive without disclosing the cost or confirming with me directly, as though he was relying on the chance that she might agree without realizing the financial and contractual implications.

What also concerns me is that he misrepresented the situation claiming he had contacted me notifying me of his visit. This is deceptive and predatory behavior designed to secure sales on commission rather than serve the customer with professionalism and transparency. I have filed formal complaints with the Better Business Bureau, Attorney General, and the Department of Agriculture and Industries licensing authority.

APS is very professional. The pest control service agent arrived on time. He performed the necessary service. The service technicians are always polite. The price of the service is reasonable compared to other companies.

There’s one main reason we have decided to stay with APS, and his name is Heath Bailey.
Heath started taking care of our home about 6 months ago and when I say “taking care” I mean that.
The guy cares. He cares about his work, he cares about our results, he cares about our time, he cares about our home. He goes above and beyond. He makes all types of recommendations that we wouldn’t have thought of and if he doesn’t know the answer to something or have a solution he will find one.
We trust Heath, and because he is with APS , we trust APS.

We have been using APS for over 30 years and all their services are first class, from termite inspections, foundation, and pest control. I highly recommend them.
Jack C.
Homewood, Alabama

I paid for a one time treatment of my home, as I didn't want to commit to a company prior to seeing the results of their services. So glad I did this! The person that came didn't have the correct equipment to go under me home (crawl space) from what I was told, and didn't have enough chemicals for the whole property. She said she would have to come back. She missed a lot, including cabinets and such in the kitchen and bathrooms. After several weeks of texting back and forth, another technician reached out from the company and let me know that the previous person was no longer with them and that he would be coming. He did come by, sprayed AROUND the house, sprayed around a few spots I pointed out, and checked the attic. It did NOT fix the issue at all. I insisted on the initial call that they needed to spray under the house, and it was never done. To say the least... I'm very disappointed.

APS service technicians are generally great but office management is poor at best. Use them if you’re okay with getting harassing phone calls before you’ve even received your bill and appointment times that don’t match up with what your technician has. If I didn’t like our technician, I would have switched to another company because they aren’t worth the headache

Crystal has been great. Her communication has been very good. I’m not one who trusts many people to be in my residence, but I have no problem allowing Crystal free access. Thanks for your service.
Dan

Kyle Kleckner is the absolute best. He came to the house, which isn’t the easiest to find and greeted my 3 little Shih Tzu guard dogs enthusiastically. He then was full of information about my house, and my mother in law’s house, which I really appreciated since we are in a new house. I would definitely recommend this company. We set up termite and pest control.

APS is fantastic. Communication is perfect. They are just all around the best pest control I’ve dealt with. I swapped from terminix back in Nov and I don’t regret a single thing! Thank you for all that you guys do!!

Move to Clanton seven years ago and had a pest control company that came with the mortgage . Never knew what he really done until one day my work truck was in the shop and I was at home to see him at work. This guy parked in front of my house and sent me a bill not knowing that I was home and he was on video. I called his company and canceled the contract. Later that day took my wife to her friend party , met some husband and started talking about pest control and one of the guys mentioned APS. So the next day I made a call and they send this gentleman to my house name Carl. He is a blessing for his company because his professional work and manner is unbeatable. He is not considered for us as pest control but a Family member that helps us with pest.

I’m a bit frustrated with APS. I’ve been a customer for maybe 20 years and the day after service last week they started hounding me for payment. Calling me, calling my wife, sending texts even before we received the invoice in the mail for $95. I’m willing to bet they don’t pay their invoices the day they receive them in the mail and if their vendors started calling them everyday demanding payment immediately they would probably switch vendors like I am.

The service is fine. The harassment for payment is to much. I told you I was mailing a check after you sent me an invoice and you said okay. I mailed checks and you sent a reminder about payment. I called and told you that I had mailed checks the day after I told you I was going to. The next day I got a text saying I hadn’t paid . I have received numerous more text and they I got another one yesterday. Fed up with the text messages that I get after I told you I had mailed a check. Poor customer service in my opinion. I have never failed to make payments to you in 10 years.

Alabama Professional Services has always been great to work with. Their employees have always been polite, respectful, and professional. Josh did a very thorough inspection.

Marcus with APS was wonderful. He located our issues and helped us solve our Japanese Beetle issue. I would definitely recommend him and APS again!