Reviews of local pros in Madison, Alabama

Jeffrey was great, honest and straightforward. Provided options, from temporary solutions all the way through total replacement. Will by my 100% go to for my HVAC needs.

Great customer service!! Arrived on time and was very thorough with the service performed. Jeffrey took the time to explain what he was doing throughout the process. They have a customer for life. Thanks

Trey came out to do my 6 month maintenance service. He explained everything throughly and took his time. I didn’t feel like he was trying to rush to other jobs. Greatly appreciate your work.

Had Air Outlook out for a home warranty service call (24 year old system; coil freezing over/no cold air) at my condo. Very responsive. Great communication. Tech (Jeffrey Ranshaw) was very professional, efficient, friendly and willing to answer all my questions AND explain what was going on. Would definitely recommend them. I only had to pay my warranty service fee, so I can't speak to pricing).

Fast forward 4 months...

Fastest HVAC install ever. On time. Professional. Willing to work with their customers. Great warranty. Great service. Everyone I've dealt with from Air Outlook has been exceedingly helpful and the epitomy of courteous and professional. And they held to a 4 month old proposal for a replacement heat pump and air handler. Even though I had other estimates, I chose them because of how they treat their customers.

Use this company!

6month check-in and service. Quick, efficient, and professional. As always. Love this company. Highly recommend them.

18 month check-in. Spot on. Great service. Fast. Professional. And had a follow-up call with the owner due to a part that is slightly out of tolerance. Great company. Great service.

Trey did an outstanding job inspecting my HVAC system in preparation for the winter. He identified a major issue that had been overlooked for years. Thanks to his expertise, not only will my heating and air system finally be resolved, but I will also save money moving forward. Trey’s professionalism and skill truly stood out. I am very grateful for his excellent work!

Steven with Air Outlook was wonderful! He did an excellent job. He was very thorough and efficient and explained everything. I did not feel like he was trying to get over or tell me I needed things that I did not need. I feel he was honest in his assessment

Steven was dispatched to diagnose the issue with my propane heater and arrived with good vibes - I felt like I’d known him forever upon arrival. Just a knowledgeable, nice guy, and a straight shooter. He took the time to figure out if the parts were under warranty for me and THEY WERE!! He saved me $1K by taking the time to go above and beyond and check on this.

I would be remiss not to mention Kayla - what a delight. I can tell she’s running the show over there, squared away, knowledgeable and pleasant.

So glad I found them and I can see why they have so many 5 star reviews!

Jeffrey was extremely thorough and explained everything clearly. He didn’t sell me on anything I didn’t need and they were able to make it to my house within a day of calling. Outstanding company with great pricing. They even sent me a Thank You card with candy!!! Thanks, Jeffrey and team!!!
Rare to find companies like this anymore.

I’m very impressed with Air Outlook Inc. From scheduling to completion, the process was smooth and stress-free. Trey arrived on time, identified the problem quickly, and completed the repair with care and attention to detail. It’s clear they take pride in their work. I highly recommend Air Outlook Inc. for anyone needing HVAC services.

The experience was very interesting and informative. Steven took the time to explain some things about the unit that I really appreciated. I love the company Air Outlook and the ability to pay monthly for their outstandimg service. If you are seeking a company thats honest and professional your search is over.

We had air outlook come out when our AC seemed to be struggling this past summer. Very easy to schedule and fast. Jeffrey was nice and knowledgeable. I appreciated that he explained things in detail and did a really thorough job making sure what the problem area was. He was upfront and honest about the price and gave me worst case scenario first. We signed up for their membership which did save us money on the repair and Trey did a great job a few months later when he came to do a full review of the system. So far they’ve been a great company to work with!

They showed up on time and got the job done. Trey, the technician was professional, personable, and thorough in explaining to me in detail what was going on with our system. His knowledge of and pride in his trade was evident. He was able to answer every inquiry and broke it down in laymen's terms. Didn't try to oversell me anything. Great price for the extent of the work put in. I look forward to working with Air Outlook in the near future...

Air Outlook HVAC installed a new Gas pack HVAC 6 months ago, I had 4 estimates and HANDS DOWN they beat every other competitor, not only in price but in system quality, AND service !
First, Steven came to give me an estimate, he inspected & explained everything then gave me a detailed written estimate (along with photos of my current system), along with 3 options… so detailed and addressed all my concerns. He spent so much time with me that I felt like he was family by the time he left… and I was very confident in my decision. Installation went smoothly…
Fast forward 6 months later (a couple days ago) Trey came by for my winter maintenance… AGAIN, I cannot express how blown away I was by the outstanding customer service I received. Trey was so kind, respectful & truly cared about the work he was doing!
All I can say is that Air Outlook are true ambassadors to how customer service should be!
I HIGHLY recommend these folks, they are honest, hard working & take customer satisfaction seriously!

Bo and Slater were great! On time, polite, professional and quick. Awesome job!

Jonah and Cody did a great job on our new system install! Very happy with the attention to details on what was needed for proper install was my deciding factor! Brian quickly and clearly answered all my questions.

My HVAC stopped working at around 7pm and the very next morning Integrity was able to get someone out to fix it. They sent Derek. He was polite, knowledgeable, and fixed the system all while explaining clearly what he was doing and what had happened.

Ben did an excellent job on the seasonal maintenance of my HVAC unit. He was prompt, professional and thorough. I appreciate Integrity Services and depend on them for my HVAC Maintenance.

Kevin and Cody provided exceptional service for our new heat pump installation. They showed up on time and were considerate and courteous from start to finish. They were very careful to not damage walls as they were moving the huge pieces up and down the stairs. Several times they checked in with us to let us know the progress and explain certain features of our new system.

We are very pleased with the job they did. Integrity Services as a whole company was wonderful to work with. Derrick came out the same morning we called to diagnose the problem. When it was too expensive to repair on such an old unit, he called Justin who came out within 30 minutes to discuss our options. Less than 24 hours later, Kevin and Cody were here to install our new heat pump. Excellent service all around!

Several years of reliable service. When units finally were no longer cost effective to repair they did an excellent job replacing with new equipment.

The technician who helped me was great. Very knowledgeable in explaining the support he was providing to my unit and he provided good overall customer service to help maintain my HVAC. This is why i’ve chosen to stick with Integrity Services as a loyal customer.

I had two systems that were replaced. I also did the Aeroseal treatment done on my ductwork. The guys that came out were friendly, professional, and focused. They explained the steps and coached me up on the new thermostats. Hats off to Derek, Kevin, Jonah, John and Cody. Lots of hard work