Reviews of local pros in Mobile, Alabama

4.7 based on 4971 reviews Back to the listing
    5

    I had another company coming didn't contact us didn't know if they were coming. Called Estes and cancel other service within 10 min tech Shane called to tell me when he would arrive. He came went to work less then 45 min air was back on. Great service and prices.

    5

    Just had a new Bryant system installed by Roman and Justin, they done an outstanding job. Extremely professional and kind. Highly recommend this company.

    5

    Still an outstanding H/A service company. I have been using Estes for about 22 years. I just recently had a service call for a system alarm. The tech clearly explained the issue causing the alarm. The failed component was replaced under warranty. I think their prices for service is reasonable. Every Tech has been very knowledgable. I get regular semi-annual maintenance which I believe has contributed to my Heat Pump lasting so long. I highly recommend Estes.

    5

    Give a standing ovation to Estes A/C staff and especially their service members Jimmy Warren, Roman and Justin P for during an excellent job on my air-conditioning unit. They handled my request expeditiously…despite installing it during the rainfall…they all treated me with respect and in a professional manner. Thanks

    5

    Estes provides professional service with a dedicated staff. We had a difficult and tricky short in our LV side. They worked every angle and continued until the problem was isolated. In fact, they ended up giving us a rebate. The management is great, the service pros are great and their call-in folks are also great! Way to go Estes! Highly recommend Estes for your HVAC needs.

    5

    Trevor came out and did a maintenance check on our home unit and found no issues. He help us reset our wifi thermostat and it works great.
    Trevor was very knowledgeable and professional, we enjoyed meeting such a fine young man and he is an asset to his company.

    5

    Estes heating and air have been servicing our systems in Seneca for over 5 years. They are always prompt and communicate extremely well. You can tell the most about a business in how they respond when something doesn’t go well, especially when out of their control. I have had two different parts fail on a unit they installed 4 years ago. (They do not manufacturer the units.) Parts are covered under warranty, but labor is not. The technician recognized that this was concerning to me to have to pay for the labor for a second repair. He elevated the concern to the service manager and owner. They reached out and responded in such a way that I was very pleased. Great job Estes Heating and Air!!

    5

    Will and Bryce came out and fixed our gas fireplace! They were thorough, professional, and pleasant to work with! I would highly recommend using Grayson!

    5

    Lantz did a great job of maintenance on our units especially since it was 28 degrees outside this morning! Thanks for your attention to details. Have a good day!

    5

    Keaton, TJ and Christian just left our house after installing a new inside system. Our AC went out. We called this morning. Someone was here within a couple of hours. We pretty much knew what we needed and it was confirmed. They had a new unit, picked it up, returned and installed it all today. We had recently had a house fire and had new floors, paint, etc. They put down tarps, took great care and when all was said and done left it spotless. But…. The important part, they left us with a beautifully functioning system, that has us cool as a cucumber. Highly recommend Grayson for fast and quality service.

    5

    As I am a new customer, this was my first service call under the maintenance contract. Prior to his arrival, I received a text from Grayson which provided information about my service technician, Scott Hopkins and his experience in HVAC. Scott was very professional and personable. He took time to answer my questions, and explained the recommendations that he made. I am VERY glad that I chose Grayson!

    5

    We are very pleased with the attention and service we received from Grayson.
    From our first contact with Lantz Waters, who walked us through each step of a home generator installation to Ben Howell who conducted a final inspection of the installed generator and tested it. We were kept updated throughout the process and all employees were respectful and friendly. I highly recommend Grayson.
    *They also gave us a military discount.

    5

    We had Grayson Heating and Air replace our furnace, and Mason, Austin, and Joey did an excellent job. They were polite, respectful, and very intentional about not making a mess, cleaning up thoroughly afterward. They were also patient and considerate when we needed to get past them in the hallway. We really appreciated their professionalism and would recommend them to anyone needing heating and air service.

    5

    I had been kicking the can to replace my HVAC for a couple years. Grayson was very easy to work with in getting estimates and deciding on the unit to go with. Chris G, Dustin P, and team did a great job of installing the new unit, on time, and leaving everything clean.

    5

    Allen C. assessed the issues with our HVAC and explained the options for repair and replacement in detail. He also provided several options for replacement that centered around our budget and preferred heating type. He was able to get us scheduled for install the following week on dates that fit our schedule.
    Matthew G., Logan W., and a third technician (that did all the outside work for the install) were prompt, courteous, and polite during our multi-day install (HVAC and duct replacement). We received a phone call before arrival notifying us they were on the way. And they let us know when they were going to break for lunch, when they were finished for the day, and when they were going to return the next day. We had lots of questions and they always took the time to answer them. Brandt also assisted the others with removing the old duct swiftly and with minimal mess.
    The phone staff was always polite and courteous as well. We will be sure to continue to use Grayson Air Conditional to keep our new system in premium operating condition.

    5

    The Grayson team did a complete AC / Heat replacement. They were very professional and accommodating. In particular We'd like to specifically like to thank the team; Doug C, Chris G, Dustin P, T.J., and Daniel A. Their expertise and professionalism showed great credit for Grayson. Thanks Guys.

    5

    Everyone has been very pleasant to deal with. Lantz was our technician and he was exceptional. He was very thorough with the process and took the time to explain issues and answer questions in a very courteous manner.

    5

    This was our third major project with Grayson, and we wouldn't go anywhere else. We have a historic home that's tough to cool, and they did an excellent job replacing all of our ductwork.

    Huge thanks to Matthew, Ethan, Brad, Mason, Austin, Brandt, and Joey who worked on this project. They were professional, tidy, and took great care of our home throughout the process.

    5

    We had an excellent experience with Grayson! I would recommend them to anyone. Thank you to our fantastic team: Matthew, Scott, Ethan, Brad, Christian, Brandt, Chris G., and Dustin. Thank you!

    5

    Very pleasant people, from the office my thanks to Shannon, Tracy, Rachel and Ashley. Thank you for answering all my questions and so very kindly I might add!
    Next thanks thanks to Scott and Brandt for the evaluation of the issue and his quick and thorough help.
    Lastly, thanks to Chris G and Dustin for the actual job completed today, polite and professional.
    I recommend the entire team.

    5

    Lance did a great job! Very much appreciate his honesty and workmanship in repairing and servicing our HVAC units. Thanks Lance and Grayson Air Conditioning!