Appliance Repair reviews in Montgomery, Alabama

Staff was good and new what they were doing

Friendly over the phone; this listing should be labeled for commercial kitchen appliances only though as they do not service residential appliances.

Great and friendly staff, very Knowledgeable. would give 10 stars if i could. will definitely be a repeat customer.

Pat is so easy to work with!! I loved doing business with this company and will be a returning customer. They are fast, dependable and kind. Highly recommend.

Second review of this company. Repair work on commercial kitchen equipment. Again, top notch service. Responsive and professional. Recommend with total confidence.

Jones-McLeod are really convenient for the services that they offer. Their rates are competitive with anyone, their response time is good, and the office manager, Pat, is super friendly and helpful.

This company came out to replace a pop off valve on our steam jacketed kettle. They charged me for mileage, drive time, labor, gas and the part. Total bill for a $60.00 part was almost $600.00. My kettle has not worked since. Today I had another company come out to look at it. Jones-Mcleod, after overcharging me left my steam kettle with no water in the jacket!! How unbelievably incompetent can a company behave. I would never use this company again !!!!!

We had service with them several times, they were wonderful but last time they came couldn’t found what is problem with fryer and fryer just back working normal when they come so they just left doesn’t charge anything, I was appreciate they came even they didn’t do anything. But today my fryer don’t work again, I called up there and ask for service, they just told me can’t do any service for us no more, I asked why is there any reason to make y’all to do this to me? They just kept saying sorry we can’t do any service for you no more. I don’t really understand so I questioning him why? He told me he don’t want to argue with me, just they don’t service us no more. Wow..

That’s ridiculous. First, we never yelled out anybody . Second we gave you guys credit card info to trust you guys to charge us for service. Third the last time service which is couple days ago he couldn’t find the problem for the fryer So I asked him before he leave what if the fryer stop working again, he told me just call office for service. Then I ask him how about the charge? He answered he will not charge me this time but he doesn’t know if his boss going to charge or not. So I will just say thanks to him because I knew there is a fee for came out. But I don’t think I will have a problem with you guys to collet the bills. You might need to talk to who came for the service first. Maybe they were lying for some reason.

Scammers!!! First the Service technician was just for 1h 20 minutes at my store and the second time he was just 35 Minutes here. The Part he replaced was $ 158,- he told me. They charged me almost $1300!!! For what???? Never ever again. And this goes straight to our attorney. I got Cameras in my Store.

The very best service company we have ever used. Kept me informed on what all was going on at the job-site and worked well with our customer at the job site and got the job done and everyone happy. Well be using this company again and future projects.

Jones-McLeod is a fantastic company to work with and their team of professionals always makes our customers happy. We will be using them again in the future.

Our company, the National Service Cooperative, has worked with Jones McLeod for over 25 years. They represent our organization in all of Alabama. The reason that they are the Premier Service Provider for us is because of their commitment to excellence and to customer service. With ever service call they perform, they send trained technicians with the parts needed to complete the repairs. Their management team, led by Chris McLeod, is the best there is. You are in the best hands when you select Jones McLeod!!

Wonderful place wonderful people

Great Place Very Nice People

Bad customer service, I call in for services for my restaurant coolers multiple times because no one show up for the appointment in the roll and I'm so worried about the food so I call back to check to see what happens to my appointment and the lady this not give me clue what happens but she harassing me....

Excellent Service every time we use them. Never have to come back to fix the same thing.

This company standard services is $105 plus $75 services charge ( for what kind of other services ?) therefore think clearly before you call they for job.

Great company and amazing staff!!! Lisa and Mack are always very nice and helpful

This business is a joke with no communication. Twice an appointment was scheduled and twice they never showed. I will call a professional next time.

Made me pay money even thought they were late and my appliance was already fixed.

The water fountain leaked out of control.
The repairman came and concluded that replacement will cost less than the repair.

Total took only a couple of minutes to assess but we are charged $170 for the labor (closing the water valve) and service fee.