HVAC reviews in Nauvoo, Alabama

Best service on heat pump. Stayed over 4hrs and very very good price

Our system needed serviced, so we called them, and they promptly came out to repair. I was told the Coil on the system was out and the Freon was low. So they had to order the coil and they came back in a few days and replaced it and added quite a bit of Freon. The total cost was $1600. Well, a few months later, As the weather started getting colder, we started turning on our heater. Well, the Outside unit started making a loud wailing sound. Attempted to contact McCollum and nothing, won't answer the phone, won't return messages. I contacted another company referred by a friend. He came and inspected the system and he found out the coil installed was for a 3-ton system. Ours is a 4-ton system so it was basically getting choked out. He recommended that we call McCollum so they could fix their error. Again, tried contacting him and again NOTHING. We had to have the system replaced due to damage caused by the wrong coil being installed by McCollum. Stay away from them as they are not an honest company nor do they back their work