Luster Electric

On time, professional, deciphered my problem very fast and effectively, 5 stars was not enough for this review, would HIGHLY recommend Chris for all your electrical needs.. outstanding

Positive experience! Outstanding customer service. We hired Mr. Luster through Angie’s list and are so happy we did. Not only does he offer fair prices, he was on time, and finished the job in a timely manner. He installed several new outlets along with installing new exterior lights. If we ever need any electrical work, he will be our first call.

I’ve hired Chris Luster several times for miscellaneous electrical work around the house, hanging TV wall mounts, helping with a Nest installation, etc. and have always been very satisfied with his work, price, and professional attitude. Unfortunately, my most recent experience was the exact opposite. I don’t know if there was a misunderstanding regarding what materials would be available at our house, but Chris chose to get an attitude with me instead of trying to find out what happened. I had simply asked him to come troubleshoot a light in our laundry room and I did not know if we had a wiring problem or what parts might be required to either repair the existing fixture or replace it with a new one. Chris said it was an old fixture and needed to be replaced and that he doesn’t keep them in his truck. I told him I could go pick one up and he clearly became frustrated that we didn’t already have one. He said “this is messed up” and “we drove a long way out here”. That’s when I said I’d pay him for a service call so they can be on their way. I don’t understand how someone could be so unprofessional with a long standing and well established customer. Sorry Chris but you lost me as a customer today.