Reviews of local pros in Silverhill, Alabama

Checked out my system, unclogged the drain, gave me some tips on maintenance. Very efficient, friendly and helpful

Same day same hour excellent service. Made our existing unit better and same day quote for new system.

Lets be honest - I didn't use Service Air because they gave me the lowest quote of the 7 companies I called for an estimate - I decided to use Service Air for the following two reasons: 1. The salesman (Matt) was Professional, ON TIME, knowledgable, completely honest, relatable and responsive to my calls and questions. 2. The price (although slightly above another (see my last review) and way above the lowest quote that came in, their quote was reasonable and it logically was a good buy for the money spent. Then came the install, The two individuals that showed up were also ON TIME, knowledgable, helpful and quick with install - yet they checked and double checked everything. When they left I felt confident that the new HVAC system was installed properly - AND follow up communication with Matt the salesman reassured me that the HVAC was installed properly with no issues. This was a worry free purchase and installation. I will definitely use Service Air again when it comes time to replace the upstairs HVAC system. If I could give them more than 5 stars I would. Highly recommend.

Alex and his team Greg and Nathan did a phenomenal job replacing our entire AC system all the while dealing with 99 degree temperature. They couldn’t have been more accommodating and professional! Service Air has always done a great job for us. Highly recommend! 👍🏼

Fast, efficient, answered several questions quickly and to my satisfaction! No rushing me, no hassles. Fast communications. I'll update this review when I decide on the type of install I choose, but will be proceeding with Service Air Eastern Shore, Inc. for my Mini-Split install.

Had a planned maintenance Service visit today a year after unit installed. The tech, Nick Scozzafava, was professional, thorough, fast and courteous! Cleaned and inspected my new mini split as planned. Very happy.

My interactions with everyone at Service Air Eastern Shore have all been pleasant and focused on my satisfaction. Very happy!

Great service and technician Quentin was polite and diagnosed my issue in a short period of time.

Quintin did a great job. On time, professional, courteous and a pleasure to have in my home and property. Very happy with the service from him and Service Air

James H. Did an amazing job. He was very polite and informative. James took pictures before and after and explained every step. I didn't feel that he was trying to sell me something I didn't need. He was efficient and cleaned up after himself. His work ethic and ability to work with customers is top-notch. Pricing was reasonable and competitive, and my feelings were not hurt at all. I'm nominating James H. for a nice size Christmas bonus.

Service was great. He did a thorough job and also explaining what he was doing and answered questions. Appointment was scheduled for 10 o’clock did not arrive until 12 o’clock. He explained as to what happened. Appointment scheduled before mine took longer than anticipated. Major repair. This is my second time using this company, and I will use them again in the future.

I signed up for a promotion to have my air conditioner serviced. My service tech was Princeton. He was professional and did a great job checking and cleaning our unit. I would highly recommend this company.

Nick was my technician again today for my annual a/c "check up".
He's very knowledgeable, but also patient with me and my many questions.
I trust him completely to be in my home, as well as trusting that he will be honest and not take advantage of me.
The office staff is helpful and friendly.
I didn't have to wait long for an appointment and they always send text reminders of your appointment and when the tech is on the way. They are prompt within their two hour window.
I am cool and happy 😊 thanks Service Air!
-T

Greg and his associate did a great job at repairing my AC unit. It is working better than it was before. And they did it in a very rapid fashion. I was very pleased with the job. I have asked for him to be my liaison with Service Air for all future visits.
I had a second unit installed today and they were quick, effecient, and friendly. Alex and his crew did a great job.

Chris came to inspect my unit because it was not putting out cool air. Chris was very knowledgeable about the AC Unit. He explained in detail the issue with my AC. Truly appreciate him for taking the time to explain getting unit fixed vs getting new unit.

The company was great for the sale and the sales pitch very kind and professional. I used this company as they are partnered with Home Depot. The installation went well. Less than a year later my until went out. The outdoor unit would not come on. It went out on a Friday and I called right away as it was 90 degrees outside and almost 80 inside. I was advised I would have to wait until Tuesday at 2:00PM before they could send anyone since Monday was a holiday. When the man came out to sell me the unit he advised that they had an emergency team that would come out if I had any problems and just to call them. Now that I actually needed them and they had my $8500.00, I had to wait 4 days before someone could come out. I am in Pensacola and I realize now I should’ve used another company who has an emergency on call team closer. Since I am under the warranty period and probably further away than they would wish to
Come out since I was still under warranty, I seemed to be the last priority. Needless to say I had to pay $250 to a company that had a true emergency team that worked on weekends because 90 degrees is just not OK and should have been considered an emergency considering I had children and it is summer time in Florida. I would not recommend going through this provider if you are needing them for emergency services in the future, they do not seem to have an on call person who can come and help you when you have no AC in the summer. If you are ok with waiting 4 days and not being 90 degrees in your house, then I will see they were kind and professional to deal with in the beginning when purchasing and installing.

I recently hired these guys I am very satisfied with their service 2 gentlemen Alex and Chris came to my house went straight to work and completed a c change out on my central unit inside and out within 3 hours I would recommend this company to anyone looking to have A/C work done

Micah was an absolute delight to work with! He was super friendly and professional, but he also knew his stuff about the system. He took the time to explain how my system works, ran a system check, and even helped me adjust my unit’s settings to match my perfect home temperature. He was on time, answered all my questions, and treated my home with respect. From start to finish, I had an amazing customer service experience. The quality of his service and his knowledge were way beyond my expectations.

Double LG Compressors Swaps on my 2019 Carrier Performance Series 3 Ton Units to Copeland Compressors. One was bad and the other had to go just because it was an LG. Service Air techs arrived and provided timely professional service.

I’ve had the best experience with this company! Very professional and they will have my business for years to come!

Service was exceptional. He was on time down to the minute. He was knowledgeable and shared with me step by step the process. He answered all my questions and educated me on my unit and how it was supposed to function. Thanks Mr. Plymale 😁

Professional and worked very hard, non-stop, until my new compressor and air handler were installed in an expert fashion. The compressor is very quiet. The air handler is pretty good as far as quietness. They know their business pretty well. UPDATE: Be aware that last time I had my unit serviced with regular maintenance, they sent a salesman to pester me with trying to sale me very expensive insulation. Yes, I need it, but I don't need an approximately $9,000 expense.

5! Heck a 10!!!! Chris & his helper were excellent! They were efficient, fast, & informative. You definitely take care of your customers & I'm so thankful! I even asked for a quote for duct cleaning & just wished I realized about service contract before my ac went out last time. Be sure I'll sign up for that now. Glad Chris told me about that.