Landscaping reviews in Theodore, Alabama

They keep forgetting to do my backyard. Thus us the second time I have had to call them out because they forgot. When a man finally came he couldn’t put his cellphone down to do my yard properly. I’m totally disappointed!! Going to look other places.

Cody did a fabulous job for us. He took his time and sprayed for weeds in my lawn especially around the edges of my flower beds. Other companies have told me they cant get this close but he did. My lawn as a whole looks great and I'm glad Cody is my regular lawn guy.

W have used TruGreen for years. We have never had the weeds controlled. This year our back yard will need to be re-sodded due to total brown dead grass - dead to the roots!

Very attentive to detail. The lawn never looked better this time of year. Nick their tree and shrub teĉh offered suggestions regarding a number of shrubs that will save them so I won't have to replace. All their service technicians, and office personnel are courtesy and take time to answer questions and offer advice. They never appear to be in a hurry to get away. I regard them all as very professional and recommend them highly.
Tom L.

Highly recommend! I’ve only had 2 applications so far, but I can already tell a huge difference! My grass is so much greener with next to no weeds left in it! I have always done my own yard when it comes to weed control and fertilizer, but choosing to have Trugreen come out and take over was the best decision I’ve made in terms of my yard.

We're five year customers. Up until January 2023, we would have highly recommended their services. We prepaid for the year and are currently 3 weeks overdue for service. We have been canceled and rescheduled four times in the past two weeks. Each time we call the number there is a different excuse. This is completely unprofessional and unacceptable service at both the local and corporate office, both of which have successfully managed to leave unresolved. Formerly happy customer who no longer recommends.

We had TruGreen servicing our lawn for 3 years in South Carolina and got amazing results so when we moved to Alabama contacting and having TruGreen do our lawn servicing was a no brainer. The technicians are always friendly, knowledgeable, and conscientious about making sure our lawn is maintained and kept looking the best it can.

The technicians from True Green are always nice and respectful!! My yard looks so much better since I hired True Green!!!

Absolutely no change in the color or thickness in my lawn, one visit did not even involve fertilizer, only weed control and the next visit was to be for “chinch bugs” not fertilizer. One application of fertilizer in 4 visits? AlI customer service is handled out of state, not locally like it used to be. I will not use Trugreen again

Is it really necessary to go door knocking continuously? Getting rude notes on our door about the appearance of our yard. To top it off had a lady from TruGreen knock on my door this morning, when I answered I had my newborn in one arm the other trying to keep my large dog from getting out and she proceeds to ask me what we plan to do eith our yard...

Not interested, if I was I'd contact someone. No need to continuously harass us for dry patches.

Bottom line: You want to use Randy's TruGreen!! There really is not enough time or space for me to adequately express how awesome Randy's company is. From the start, they came out and explained in great detail what was needed and how they could fulfill that need. They were always on-time and would give me a call about an hour before they arrived so I could ensure the full yard was available. They were more than happy to come in outside the scheduled times and perform additional service if the lawn required it.
They were not looking for a quick dollar and attempt to up-sell you on more services. They were only looking to provide excellent customer service and they exceeded my expectations in that arena.
I would not hesitate to use them again.If we had more businesses like Randy's TruGreen, bad customer service would be a thing of the past.

I had a conversation concerning issues with my lawn not doing well and discussed it and agreed to take a soil sample to see if there were any issues will have to wait for results. Did a good job on doing the yard.

Great chemical but their staff needs additional training about how close they should get. Also, NOTHING FLOWS FROM THE PHONE REP TO THE SPECIALIST!

I originally contracted with TruGreen via the lawn service I used at the time. I've recently switched to being a regular direct customer. The switch over was quick and painless. The office staff was very helpful and efficient. The technicians that provide my treatments are likewise professional and the results are outstanding.

I have worked with. Several lawn companies since purchasing my home in Malbis. TruGreen by far the best i have dealt with. Provide excellent service and make my yard shine. My service tech, sorry I'm bad with names, is the most professional and courteous person to work with. I highly recommend TruGreen for all yard and lawn care.

Had Trugreen for about a year and left them because they were unresponsive once they went corporate and were no longer local. Went back to them about two to three months ago because they called and promised that they were changing policies and I would be able to get ahold of someone local anytime I needed to. They gave me a cellphone number I could call if and when I had any questions or concerns, conveniently that phone now goes straight to voicemail. Was promised a soil analysis, not done. Promised open communication, not happening. If they didn't get me to pay for a whole year, I would be canceling right now. I should of stayed with the company I found who were local and actually cared about their customers and community.

We downsized and wanted less yard work , smaller flower beds, etc. We found exactly that. However, keeping our smaller lawn healthy-a beautiful carpet of thick green grass-free of weeds, insects/applying fertilizer, nutrients...still took a lot of work . We decided to call TruGreen. Was one of the the smartest things we ever did! They are experts in lawn care & do a wonderful job. In fact, neighbors began asking what we were doing -told them to call TruGreen and now they have lawns to be proud of too. They provide services according to your individual needs and budget!! You don’t have to be at home- they leave you a TruGreen tag on your door stating what they did. AND, if you need them or have a concern, just a quick call and it’s handled. TruGreen has maintained our lawn for 4 years... we know how great they are!! We look forward to weekends now..NO YARD WORK... more time with family & friends ..THANKS to TRU-GREEN!!

TruGreen has done an excellent job keeping my new lawn in good condition. They are prompt to respond to any requests and their technicians are always friendly and informative on what we need to do to keep it that way. Only improvement would be a discount for seniors to help lower costs.

We have been so happy with TruGreen. Jay has been servicing our yard for 7 years. It looks beautiful and we are constantly getting asked what we do to keep such a gorgeous yard. We always reply, it’s TruGreen. They are experts in the field and we could not be more thankful to have them to keep our yard looking gorgeous, year after year.

Highly recommend!!!

I’ve used TruGreen fertilizer service for several years for my lawn, we recently parted ways, because my lawn looks horrible, and they have down little to diagnose and tell me what was needed. I’ve since fertilized myself and it looks better, I’ll be doing soil sampling etc to understand better what’s going on. In short, I’m not sure what I was paying them for, very disappointing, they take your money, but very poor value in my experience. Note they said they would come by and look at the lawn after I left them, they never followed up.

I was somewhat skeptical when I first contacted TruGreen. My yards were not in the best of shape. As time went by I began to see a noticeable improvement. The service technician that took care of my lawn is very nice and professional. He gave me some tips on how to work my lawn between visits, all of which worked as he said they would.

All in all in am very satisfied with the TruGreen service and I intend to continue my relationship with them when the time comes.

Thanks,

Ben