Anchorage Plumbing & Heating

Surprise billing, shady billing practices. Unprofessional office staff, charges and price of labor and parts changed depending on who I talked to that day. It took them 7 days to get someone out to even look at my boiler, and the person they finally sent was not qualified to diagnose the problem. The second person they sent out was rude and did not answer any of my questions. He couldn't find anything wrong at first but then decided that I needed a new control board, for reasons that he would not explan. He also suggested that I might be "crazy" because he didn't believe me that I was hearing a noise from the boiler. I received a surprise bill for the callback that should have been free, AND they charged me overtime because their tech was late. I had to talk to 3 people to remove the charge, one of which was extremely rude. Then, they ordered a control board for me (for reasons they would not explain to me), then no-showed at my scheduled appointment which I had to miss an entire day of work for, and made me PREPAY for the part and service since they ordered the wrong part. They gave me some story about the only control board that existed in the country being in Minnesota. Ended up having to refund me $435 because they made me prepay (SO SHADY) I'm so glad I trusted my gut and canceled the whole thing because the next company I called was able to correctly diagnose the problem with my boiler which WAS NOT the control board. I didn't even need a freaking control board at all. This company is an absolute nightmare. All in all they tried to rip me off for almost $700.

This company is very honest and provides a good service. In particular, Jared,the repair guy is not only honest but good service about his job.
Honestly speaking, Jared fixed the furnace system by replacing the part but my heating system happened the same problem of furnace on next day. So, I asked Anchorage P&H to fix the system and then, Jared replaced the upgraded part without charge.
It is a great running for heating system.
He could have cheated me as parts warranty of furnace. However, he served to fix it without charge. So, I trust him and company.

2/29/16 Update - Had to call them out today because the return line from my sink cracked. They sent Jeremy out this time which was good. They were able to pin point the leak get the parts and fix it all within 2 hours. They were very nice to deal with and left the work place clean again. I will use these folks anytime the need arises.

My wife found them on the internet and they had many positive reviews. Jeremy came out today to replace a facet and supply lines for us. He was friendly and completed the work quickly. He left the work area clean after finishing. I will surely use this company again.