Water Damage Restoration reviews in Anchorage, Alaska

I would like thank Roy, Malina and Tj for all their support and hard work in providing the best and comforting support for the past 2 wks when my large shed storage collapsed due to heavy snow, I would also like to thank ServiceMaster of Anchorage for having these such good and hard working honest employees! Kudos to Roy, Malina and Tj! Thank you guys!

The professionals from Service Master responded promptly and were able to quickly clean up the water issue and dry out my space. I was disappointed when they left that there was a big wet spot on the carpet they missed. Must have been where their machine was sitting. Otherwise, they did a good job and I would definitely consider hiring them again in the future.

They are SO helpful in all ways! Malina walked me through the whole process and communicated the whole way through. I will be using them again and recommending to all of ANCHORAGE!

THANK YOU. Helped me so much more than I could express in this review.💛

We had a great experience with Service Master when dealing with a leak in a downstairs bathroom that flooded the adjoining bedroom. They were friendly and came out almost right away to do the evaluation and started the clean up the next day. They left the room completely prepped for the repair work. The crew also set up drying fans and de-humidifiers on a Friday, came to check them on Saturday, then removed them on Sunday when the room was dry so we wouldn't have to listen to the fans for longer than necessary. Very friendly, very knowledgeable guys to work with!

Service Masters provided our client with biohazard cleaning so that she would be able to move back into her home. My whole experience working with Roy and other staff, was pleasant, professional and exceeded my expectations. Their team will go above and beyond to provide excellent service.

I highly recommend Service Masters and will refer others in the future.

These guys are awesome. Very friendly and helpful throughout the whole process of fixing a leak in my garage. Usually when it comes to customer service and contractors I'm a bit of a pessimist and critical of their integrity but I will say these guys have been the best I've dealt with. They were accommodating as far as tailoring around my schedule and felt they were honest and didn't try to sell me something I didn't need. hope I don't have to use them again but if something ever needs fixing that's within their work scope, capability and skills, I will definitely return.

The employees of Servicemaster are knowledgeable, friendly, and they are thorough about how they handle the job hand. We felt complete trust in their approach. They answered our questions and made us feel we could contact them with concerns. A+

As we were preparing to sell our home, noticed our sump pump has stopped working and caused water damage to our home. We are so thankful ServiceMaster was able to come out right away and get it handled. They extracted, setup equipment, and got all the wet insulation out in record time! We are especially grateful for the time they took to explain the process for the repair side and preparing us for the time it would take. Even though they warned us that the repair takes longer do to insurance approvals and estimates, they still updated us and were able to get it back together in time to sell! Great crew, great communication, and wonderful service!

So it all started one night washing machine, decided to explode, and flood my downstairs. I called my insurance around 10 pm, and they sent Service Master out they were at my door by 10:45, and they came in and were very pleasant to work with. Brandon and Thor checked every area and even went into my crawlspace. They sucked up all the water and set up fans and a dehumidifier . The next day they came back and they had talked to my insurance and removed drywall and flooring. They made everything pleasant and communicated over every step. Love these guys they are awesome.

They were great from the very first phone call after we had a pipe leak and water damage. Came out immediately and got things taken care of. Thor and his crew were great! Super knowledgeable and so polite. Communication was excellent. Thor kept in contact and was here at the exact time he said for multiple days. Left no mess even after having to remove drywall and flooring. Would never use anyone else should we have another problem like this.

Service Master of Anchorage will be my go-to cleaning service for years to come. They are professional, friendly, and great at what they do.

I had a sanitizing job that needed to be completed for the safety of our employees and the readiness for our equipment to support our customers. It was very short notice, and these guys took care of us without hesitation.

A special thanks to Roy and Malina. These two responded immediately and produced excellent service.

Roy and his crew at Service Master did an exceptional job dealing with damage to our house. They were quick to respond to our emergency, knowledgeable, and honest. They worked well with our home insurance company, providing all details needed for the claim. They were available whenever we had questions and got back to us right away. We felt that they took exceptional care to clean up our home when cleaning up a water leak. They will be my first call if something like this happens again.

Very very professional from start to finish! I was kept informed in all aspects of the project, there were some delays but ServiceMaster was right on it for every detail. I will have them back every time!!!

They did not come out and do my emergency dried out. They came out and took pictures. When I asked for a quote they didn’t give it to me, they stated they deals with the insurance companies directly. When they found out the insurance company wouldn’t cover my claim, I NEVER received a phone call from them letting me know they would not do my home. They charged my insurance company almost $300 for coming out taking pictures…. Which I sent my insurance company pictures as well. I will NOT recommend this company!!! Communication is so important and this company communication is poor!!! As of today I still haven’t heard back from them!!! Again they DID NOT assist me with NO help at all!!!!!!!!

I highly recommend Service Master of Anchorage. I had a plumbing leak which caused significant damage. The assessor came right away to assess the damages. They provided an estimate and Im thankful that I went with them for the water mitigation and reconstructive work. They have a excellent team who completed the work seamlessly. Roy, Thai and Brett along with 2 young workers were professional, knowledgeable and got the job done quickly.