A1 Electric LLC

A1 Electric came out on January 12th to diagnose our bathroom fan, which had failed. The technician’s behavior during the visit was extremely disappointing. He used my toilet as a step to reach the fan and scratched it in the process. He was visibly irritated about having to check the attic and about needing to go get a ladder. He also spoke to me in a condescending way about a possible ventilation issue, acting as if I should already know about condensation and mold risks—yet made no effort to offer solutions, upsell a repair, or recommend someone who could help. His exact words were, “I’m not getting up there to do it.” Due to the technician’s unprofessional behavior, we decided we did not want them completing any work and instead chose to cash out through our home warranty (AHS). From that point forward, all A1 needed to do was provide AHS with the cost of a comparable unit.
It has now been OVER FOUR MONTHS, and they still have not responded to repeated requests from AHS for that simple pricing information. No work required—just an email with a number.
Overall, this has been an incredibly frustrating experience. Lack of communication, poor customer service, and unprofessional conduct make this a company I would not recommend.

Scott I believe was the electrician that stopped by. Very professional was able to identify the issue in a timely fashion and leave. I had a great experience and would recommend to family and friends.

Scott was fantastic! Needed a couple of repairs after a home inspection and he squeezed me in same day to get it done before I left town. He’s knowledgeable, kind and reasonably priced! Wonderful, top-notch customer service!