Plumbing reviews in Casa Grande, Arizona
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i wish i could give more than 5 stars! i can't say enough good things about our experience with this plumbing company. after a bathroom remodel with a different plumber, we ended up with a lot of issues—like a leaking tub faucet, a hand shower put in wrong, and even water showing up in our crawl space. i needed someone reliable who could figure out what was really going on and fix it right. when i called, ross took the time to really listen to everything i was worried about and got us scheduled fast. herbert, the plumber, showed up exactly when he said he would and found all the problems, including the fact that our shower drain hadn't even been hooked up by the last plumber. our bathroom and shower had just been tiled, so i was really nervous about more damage. but herbert worked carefully and found a way to get to the pipes without breaking or cutting the tile. he had to cut small openings in the back of a built-in cabinet behind the bathroom wall, which was no easy job, but he did it perfectly. these plumbers are true professionals—upfront about pricing, efficient, and they really care about doing things right. i honestly don't know anyone else who would have gone the extra mile to save our tile work like herbert did. we feel lucky to have found them and won't use anyone else for plumbing from now on. highly recommend!
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After moving into our new home, we needed to get our water heater replaced. We first got a quote from another company, but then found Arizona Best Plumbers and decided to reach out for another estimate. Brendan came by on a Sunday, checked everything out, and gave us a much better price for the same water heater—saving us a lot of money. We also had a few other plumbing jobs taken care of at the same time and were very happy with the top-notch service. The plumber was prompt, polite, and did the work quickly and efficiently. A couple of weeks later, we had a clogged drain, so we called again. Brendan returned and skillfully found and fixed the problem in no time. He was very knowledgeable and made sure everything was working perfectly before leaving. We’re really glad we found such a reliable and professional plumbing team. Highly recommend for anyone looking for honest and skilled plumbers!
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It’s not often you find a plumbing company that treats your home with as much care as if it were their own. We reached out to Allen Family Plumbing & HVAC when we discovered a serious plumbing problem at our new home. The water company let us know we had a leak that was wasting a lot of water every hour. After trying to figure it out ourselves, and having other plumbers and leak detection experts look at it, we found out there was a slab leak under the foundation near our stairs and closets. Because of where the leak was, just fixing it would have meant breaking up the floor, which would be really costly and probably only a temporary fix. Instead, we decided to repipe the whole house by running new pipes through the walls and ceiling. Todd from the company came out a couple of times to talk with us, listened to our concerns and made sure to work within our budget. He brought Jay to lead the repiping job, and together they checked out the whole house, explaining the best and least disruptive ways to run the new pipes. They gave us a clear quote and a timeline for finishing everything, including the drywall repairs. The very next week, the team got started. Every day, the crew arrived right on time, ready to work hard and get our water back on as soon as possible. Todd also stopped by regularly to make sure everything was going smoothly. They were extremely careful with our home, using zippered tents to keep the dust contained and laying down protective covering on the floors to prevent any scratches or mess. The whole team was friendly, easy to talk to, and kept us updated on their progress every step of the way. They answered all our questions and were always professional. When the job was finished, they spent a whole day cleaning up—taking down the tents, picking up coverings, and even sweeping and mopping our floors. They made sure our house was just as clean as when they started. Our plumbing works perfectly now, and we’re confident we won’t need to worry about repiping again for many years. If we ever have plumbing problems in the future, we wouldn’t hesitate to call on them again. Highly recommend—these guys are the best!
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Allen Family Plumbing & HVAC is fantastic. If you just need a basic plumbing fix, you could call anyone, but for tough or costly plumbing problems where you’re not sure what to do, they’re the ones to contact. They have plumbing skills and tools you won’t find anywhere else in Casa Grande. We had old cast iron drain pipes that collapsed under a slab floor, and the house had thick stone walls. The idea of having trenches all over our home was really stressful. Jay handled the repair by just removing one piece of ceramic tile inside and cutting through about 8 inches of concrete slab underneath. Outside, they only needed to dig a small hole near the septic tank. The whole crew was friendly, worked cleanly, and made sure everything was tidy when they finished. I completely recommend them!
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our water heater suddenly stopped working on a friday afternoon, leaving us worried we’d be without hot water for days. i thought we’d have to wait until the next week to get it fixed, but when i called, jay answered right away, even though it was a saturday. he told me he could get a new water heater and had two plumbers at my casa grande home by 10am. they finished the installation by early afternoon, and everything looks really good. the plumbers were friendly, professional, and made sure to clean up after themselves. i’m very happy with the whole experience and would definitely recommend their plumbing services!
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My husband and I are extremely pleased with the outstanding customer service and expertise we received from our plumbing team. Our experience with them was fantastic from beginning to end. We first contacted them for our annual septic maintenance check, and we appreciate that they automatically schedule their visits without us having to call. Recently, we had some backups in our showers and sinks, so we reached out via email in the afternoon. My husband got an immediate response that they would do their best to fit us in the next morning. The following day, I received a call from Todd, who was very friendly and welcoming. He clearly explained the process and asked for permission to address what they thought was the issue, along with the costs. Evan came to our home and was incredibly helpful and approachable. We worked together to troubleshoot the problem. Even though it turned out to be a plumbing issue, he cleaned up some areas and provided us with great tips on maintaining our septic system. He also referred us to their recommended plumbing specialist. Thanks to the team for their excellent service. I will certainly recommend them to friends and family!
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I had a situation where two boilers for the hot water heating system stopped working in the middle of the night, leaving two apartments in the building without heat. Early in the morning, right when they opened, I called a local plumber in Casa Grande for help replacing the boilers. Someone answered my call right away, and within 15 minutes, Todd called me back to talk about the options. He quickly found two good quality but affordable boilers for installation. By 9am, the plumbers arrived on site with the new boilers ready to go. It took the team about 10 hours of hard work to put in both new boilers. The plumbers were professional, stayed focused on the job, and made sure everything was done up to code. The new boilers work great, and I even got confirmation later that they were a good choice. The bill was very fair, especially considering how quickly the work was done. Overall, when I needed a plumber in Casa Grande, they showed up fast with the right equipment and people, kept me informed, were polite, and didn't overcharge for the emergency job.
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When my garbage disposal broke and water started leaking under my kitchen sink, I cleaned up the mess and quickly found a plumber online who made it easy to set up an appointment for the next day. Jay arrived right at the start of the scheduled time, was very respectful of my home (even asking if he should take off his shoes, which I appreciated), and quickly figured out the problem. He explained the solution, gave me clear pricing, and replaced the disposal—all within an hour. The whole experience was smooth and stress-free. Even though I hope I won’t need more plumbing repairs soon, I feel comfortable knowing I can call on them in Casa Grande whenever another issue pops up.
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From beginning to end, the service was excellent. Our water heater stopped working, and they showed up earlier than we expected the next day, which was a great surprise. Evan and his helper were very knowledgeable and took the time to explain everything to my husband and me. When it was time for the installation, they noticed the area supporting the water heater wasn't in good shape. They kindly let us contact my cousin to fix it first, making sure the new water heater would be safe and secure. The team worked quickly, kept everything tidy, and explained how everything worked once they were finished. The office staff, especially Jay, was amazing—always patient, helpful, and kept me updated about the home warranty process. Jay never sounded frustrated, no matter how many questions I had. If we need plumbing help again, especially when we renovate our bathroom, we’ll definitely call them in Casa Grande!
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A plumber recently handled a slab leak repair at my elderly aunt's home, and their service was outstanding. From the beginning to the end, they were professional, polite, and very efficient. Todd quickly found the leak and explained the plumbing repair process in simple terms we could easily understand. The crew treated my aunt with care and respect, making sure she felt comfortable the whole time. They worked hard, cleaned up everything after the job, and finished the plumbing repair quickly. I highly recommend these plumbers to anyone needing reliable and professional leak repair. Their commitment to quality and customer satisfaction really makes them stand out.
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We recently worked with Todd from a local plumbing company on a sewer line problem at our home. There was a blockage between our house and the main line, so Todd and his team had to dig down to access the pipe and clear the issue. Todd kept us updated every step of the way and answered all our questions. He showed a lot of knowledge and professionalism, making the whole process smooth. We really appreciated his expertise and the quality of service provided.
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I’m really thankful for the help I got from this plumbing company. For months, I was dealing with plumbing and septic tank problems, and after trying several other plumbers, no one could find where my septic tank was or fix my plumbing issues. When I finally called, Jay came out and located my septic tank in just a few minutes. He also discovered a blockage in my downstairs shower drain, which turned out to be the main problem. Jay suggested getting the septic tank pumped, so I booked another visit and they took care of everything quickly. The prices were fair, and they got the job done fast and right. If I ever have plumbing issues again, I know exactly who I’ll call!
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We’ve relied on these plumbers in Casa Grande for all our plumbing, heating, and air conditioning needs. Since our house is older, we expect repairs to pop up every now and then. The team, especially Todd and Jay, always comes out quickly, checks out the problem, and helps us figure out which fixes are most important for safety, comfort, and our budget. So far, they’ve put in a new garbage disposal, cleaned out our grease trap, replaced our HVAC and ductwork, installed a smart thermostat, swapped out our AC and heater, and taken care of some smaller shower and faucet repairs. We really trust them and wouldn’t want to call anyone else for our plumbing work.
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I called Allen Family Plumbing & HVAC because my basement drain was clogged. They said they could send someone out the same day and gave me a time window. I thought I’d be waiting a long time, but was happy when Jay showed up a lot sooner than expected—just a few hours after I called. He got right to work, fixed the clogged drain quickly, and made sure everything was cleaned up before he left. Jay even took the extra step to tidy up a mess I had made in the nearby sink, even though it wasn’t part of the job. I’m really impressed with the service and will definitely call them again for any plumbing or HVAC problems. Highly recommended!
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I had a clogged sewer line at my house in Casa Grande and reached out to a local plumber, even though I hadn’t used them before. The person who answered my call was really friendly and helpful, making it easy to explain my plumbing issue. Two plumbers, Todd and Jay, showed up quickly and got straight to work. It was clear they knew exactly what they were doing—they handled the clogged pipe professionally and finished the job fast. They even cleaned up the area before leaving, which I appreciated. I definitely recommend this plumbing service to anyone in Casa Grande who needs help with their pipes or drains.
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i needed a new bathroom faucet put in, so i called a local plumbing company and set up an appointment. on the day of the job, jay showed up right when he said he would. he took out my old faucet and put in the new one i bought without any issues. jay worked quickly, was very polite, and acted super professional the whole time. after he finished, he made sure everything was cleaned up nicely. i'm really happy with how everything turned out. if you want a plumber who does great work at a fair price, definitely give these guys a call.
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i needed a plumber and tried reaching out a few times by phone and email, but didn't get a response right away. later on, the owner, jay, gave me a call back and explained he was out on an early morning plumbing emergency and had just returned to the office. he even offered to come over right away to take care of my plumbing issue, which i thought was very considerate. even though i had already arranged for another plumber by then, i appreciated jay's quick follow-up and willingness to help. overall, their dedication to helping customers is clear, especially during busy times when plumbing emergencies can happen at any moment. if you're in need of a reliable plumber nearby, i'd recommend giving them a try.
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we had a major water leak in a pipe running under the foundation of our house in casa grande. as homeowners, hearing that your foundation and flooring might need to be dug up to find the problem is pretty overwhelming. todd and jay from the plumbing team really saved the day! this was a tough job since a lot of water had already leaked beneath our house, but they handled it like pros. they pumped out more than 100 gallons of water before getting to work. todd and jay quickly found the source of the leak and fixed it with great care and skill. we’re so grateful for their excellent service and would definitely recommend this plumbing company to anyone needing help with tricky plumbing problems!
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i finally had my main sprinkler line repaired today by todd from Allen Family Plumbing & HVAC. i'm really glad i went with a professional for this job! there were more issues with my irrigation pipes than i realized, and the heat here in casa grande can be rough on plumbing. todd quickly figured out the problems and fixed everything up right. it was done much more thoroughly than my past experience with another plumber. if you need plumbing help, i definitely recommend these guys!
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Evan from the plumbing team came out to help with our water heater. He was professional, friendly, and kept us updated throughout the process. He showed up promptly and handled everything with care and respect for our home. Evan quickly figured out what was wrong and fixed it efficiently. Even though we reached out over the weekend, the wait for service was reasonable since it wasn’t an urgent issue. I've used their plumbing services for many years and have always been happy with their work. I highly recommend this plumbing company for anyone needing help with pipes or water heaters, especially in this Arizona heat.
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We had an urgent problem when our sewer line suddenly got blocked. I called a local plumbing service in Casa Grande and they quickly sent Jay to help us out. Jay was fantastic—he knew exactly what he was doing, arrived on time, was polite, and worked hard to find and fix the issue. He kept us informed every step of the way. The team who answered the phone and set up the appointment were also very friendly and helpful. We are extremely happy with the service we received and would definitely recommend this plumbing company to anyone in need of reliable help in Casa Grande!