Hendel's Air Conditioning Inc.

Our AC/Heat Pump got to the point of sounding like a commercial jet airplane taking off every time it started up so we finally replaced it. My wife and I are both the types that do a lot of research, and after A Lot Of Research we settled on Hendel's to put in our new system. We can not be happier both with the result and the process of working with them.

Bob Yee is the nicest "no hype" informative person we met in our search for a replacement and is a big reason we went with Hendel's. Bob listened to understand our concerns and was detailed in his inspection of the physical aspects of installing the new air handler to make sure there would be no problems when it got installed. We chose a mid range efficiency American Standard system. The installation went very smooth and took no time at all compared to what we expected.

We have already recommended Hendel's to a couple other folks and certainly recommend them to you. We're enjoying how much quieter the new system is (and our next door neighbor is much happier as well).

I’ve used Hendels exclusively for all of my HVAC needs at my home and office for several years now. They’ve always exceeded my expectations. The office staff and the service techs both do a great job. They have been in business for a long time and once you use there services you will easily understand why they have lasted so long. I wouldn’t even consider calling anyone else but Hendels AC.

Horrible experience. My AC was not working. They charged $139 for an assessment. The tech had no idea what was wrong after his assessment and said he would need to charge me $200/hour to further diagnose. He literally asked me why i didn't call the company that installed the AC unit instead of Hendels. I gave him 1 hour, as i was desperate for AC. After one hour, he said that i needed my EEV module replaced (a board in the air handler). I only had the unit for 4 years, so I asked him to quickly let me know if this was under warranty. When i called back to get update, they said my "whole drive" would need to be replaced (couldn't explain why). When i called a third time (more than 24 hours later), they said that they had not yet heard back from Trane on my warranty, and it may take weeks to get necessary parts, and couldn't tell me when they would know about my warranty (again, i was living with no AC). I called Trane myself and in 2 minutes found out my system was still under warranty, but the warranty was expiring in 4 days. They thought the circumstances around the repair shop not getting details on the warranty for more than a day was very suspicious (perhaps they were waiting for the warranty to expire). They recommended i find an authorized Trane repair company. I did this, the company came out and within one hour had my AC up and running. Not weeks for new parts, 1 hour. These people are SCAMMERS!